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Harvard Business School Tagged Articles



Do I Have What It Takes to Succeed in Sales?
This article outlines the attributes and characteristics of successful sales people. If you want to achieve success in sales, you should have some or all of these attributes.
Incorrectly Assessing A Job Applicant's Motivation
In today's highly competitive and turbulent business environment, hiring average employees can spell "failure". Companies can not afford mediocrity while their competitors are striving to be the best. Hiring impacts profits in more ways than most companies realize. A Harvard Business School study determined that more than 75% of turnover could be traced back to poor hiring practices. The decision to hire -or not to hire- plays a significant role in turnover. The leading contributor to turnover is often not what happens after the employee is hired, but rather the process leading up to it. And turnover is not always bad if it's a bad hire that's leaving. You have to wonder if you really are hiring the best we can.
The Billionaire Dropout: The Early Years of Larry Ellison
“Being first is more important to me,” says Ellison. “I have so much more money. Whatever money is, it's just a method of keeping score now. I mean I certainly don't need more money.”
Lesson #2: Customer Satisfaction is Your Secret Weapon
“We have the best customer satisfaction record, based on Transportation Dept. statistics, of any airline in America, the fewest complaints filed per 100,000 passengers carried,” says Kelleher. “So you’re not just getting low fares, you’re also getting wonderful customer service.”

Scout's Oath
The Boy Scout Oath in its entirety says, "On my honor I will do my best to do my duty to God and my country and to obey the Scout Law; to help other people at all times; to keep myself physically strong, mentally awake, and morally straight."
The No-Time Networking Plan
Now that we're past the seasonal rush that seems to make our schedules so crazy from late November to New Year's Day, we should have plenty of time to act on our resolutions to "develop more meaningful relationships" in the new year, right? In our dreams. We're still as busy as ever.
To Be Known, Or Unknown
Share your expertise with the world to raise your profile and your business's brand recognition.

Ten Ways to Use LinkedIn
The average number of LinkedIn connections for people who work at Google is forty-seven.The average number for Harvard Business School grads is fifty-eight, so you could skip the MBA, work at Google, and probably get most of the connections you need. Later, you can hire Harvard MBAs to prepare your income taxes.
Ten Questions with Jeffrey Pfeffer
Jeffrey Pfeffer is the Thomas D. Dee II Professor of Organizational Behavior at the Graduate School of Business, Stanford University. He is the author or co-author of twelve books.Dr. Pfeffer received his B.S. and M.S. degrees from Carnegie-Mellon University and his Ph.D. from Stanford.
The Art of Speed: Conversations with Monster Makers
I had a blast organizing and moderating the “Art of Speed” panel at the incredible SXSW conference a few months ago. It was standing room only (at least from what I could see), and I learned a ton from some of the best at creating monster hits.
Sales Management Training: 8 Competencies of Top Sales Professionals
Do you know what separates the top 1% of all sales professionals from everybody else? It's a set of 16 core competencies discovered through years of research, which lead to their extreme level of success. This article will help you understand 8 of these skills so that you can enjoy your own sales success. The next article in this series will discuss the other 8.

The Hawthorne Effect is Alive and Well
Genuinely good ideas have staying power, right? What if you could find a proven approach to continuous improvement with roots nearly a century old? Would you pursue it?

Urgency
Doing lots of things, multi-tasking and running yourself and the people around you hard is exhausting. But after all the sweat and agitation at the end of every day -- you can't necessarily say that you've created the constructive urgency that moves groups to bigger and better things. You need to re-assess, to create urgency that works for you, for the individuals you lead, and for the organizations you aim to take into the future.
Using Balanced Scorecard
This tells how to use a Balanced Scorecard as a Performance measurement tool
Take the Oath
Honor. It's a word that you don't hear much anymore, except maybe in reference to antiquated notions of chivalry or, horrifically, as an Orwellian descriptor for murder in repressive, male-dominated societies.

Changing Minds: Just how hard is it?
In my study of leadership I found that one of the key attributes of great leaders is their ability to influence, the ability to change minds. Changing people's behavior is the most important challenge for business leaders competing in unpredictable environments.

Don't Select the Route before You Know the Destination
Goal-setting is a critically important skill that's necessary for success. However, it's not the most important one.
Sales The Emergence of a Profession
Of all the major business disciplines, sales has remained the corporate stepchild, receiving scant or no attention from universities, business schools, senior executives and the financial press. However in the United States and Europe a small number of pioneering universities are offering degrees in Sales and the results are outstanding. The combination of traditional academic input combined with internships is producing a new breed of young salespeople who are financially savvy and equipped with high level selling skills.

Coaching Panorama
In this study, I offer the definitions of the following methods of human development: What is Coaching? What is Consulting? What does a Consultant do? What is Organization Development (OD)? What is Mentoring? PSYCHOTHERAPEUTIC TRENDS: What is Psychotherapy? Gestalt. TA (Transactional Analysis). Gordon. Psychodrama. NLP (Neuro-Linguistic Programming). Emotional Intelligence. Assertiveness. Supervision. Based on my own approach of coaching I investigate the following: What is Coaching? 1. Who have “discovered” coaching? 2. Coaching types - business coaching; 3. Coaching is not consulting; 4. The language of coaching; 5. Coaches in the corporate sector, abroad and in Hungary. 6. Competitive spirit, performance motivation in Hungary.
Managing Organizational Stars
What contributes to an individual's ability to remain a star? To what extent does past star performance predicate future star performance? And to what extent does a key organizational factor—colleague quality—help or hinder the ability to sustain star performance? The performance of stars is an important career matter for individuals as well as for managers who want to inspire, nurture, and recruit stars.
EQ Coaching The Ultimate Development Tool by Peggy Grall
Learn how coaching can accelerate the development and promote ability of Generation X
What They Now Are Teaching MBAs at BSchools According to Your Strategic Thinking Business Coach
In 1984 Mark McCormack wrote “What They Don’t Teach You at Harvard Business School – Notes From A Street Smart Executive.” In 1989 Mark wrote “What They Still Don’t Teach You at Harvard Business School.” I thought of those 2 books when I was researching some trends in MBA education programs. I discovered that there had been some critical elements missing with the MBA education and that there are troubles with newly graduated MBAs. My research indicated that new MBA graduates have really lacked key interpersonal skills, the ability to write and speak clearly and persuasively, teambuilding skills, and an understanding and commitment to business ethics. So what is being done to address these gaps in the MBA education?

Other Harvard Business School Related Articles

It IS a Popularity Contest
Business and high school actually have one very important thing in common. Thinking back on my high school days, I remember the start of the school year and when elections for class president were about to begin. . .
Ten Ways to Use LinkedIn
The average number of LinkedIn connections for people who work at Google is forty-seven.The average number for Harvard Business School grads is fifty-eight, so you could skip the MBA, work at Google, and probably get most of the connections you need. Later, you can hire Harvard MBAs to prepare your income taxes.
What They Now Are Teaching MBAs at BSchools According to Your Strategic Thinking Business Coach
In 1984 Mark McCormack wrote “What They Don’t Teach You at Harvard Business School – Notes From A Street Smart Executive.” In 1989 Mark wrote “What They Still Don’t Teach You at Harvard Business School.” I thought of those 2 books when I was researching some trends in MBA education programs. I discovered that there had been some critical elements missing with the MBA education and that there are troubles with newly graduated MBAs. My research indicated that new MBA graduates have really lacked key interpersonal skills, the ability to write and speak clearly and persuasively, teambuilding skills, and an understanding and commitment to business ethics. So what is being done to address these gaps in the MBA education?

Break The Rules - Think, And Be Adaptive
Organizations and their leadership must be prepared to throw away their insecurities and embrace new unconventional thinking. They must do this to deal more effectively with situations, which are complex, ever-changing, and for the most part uncontrollable. Mark McCormack states it very nicely in his book What They Don’t Teach You At Harvard Business School, when he says, “Have you noticed that the best-run companies all seem to be managed unconventionally?” He goes on to state, “Their success is attributed to breaking the rules, not following them.
Lessons from the Harvard Recruitment Process
I thought that because Harvard is so prestigious that it could sit back and let the best and brightest students come to it. I was wrong. In “How Harvard Gets Its Best and Brightest,” BusinessWeek reporter William Symonds explains the Harvard recruiting process.
How to Manage Change - 8 Guiding Principles From John Kotter
There are many theories about how to manage change. Many come from change management guru, John Kotter, a professor at Harvard Business School. Kotter introduced his eight-step change process in his 1995 book,"Leading Change." There are many aspects to Kotter's 8 principles of how to manage change that resonate with, and are totally consistent with, the holistic and wide view perspective of a programme based approach to change management...
Howard Gardner talks about thought leadership and 'good work'
Howard Gardner is the John H. and Elisabeth A.Hobbs Professor of Cognition and Education at the Harvard Graduate School of Education. He also holds positions as Adjunct Professor of Psychology at Harvard University and Senior Director of Harvard Project Zero. Among numerous honors, Gardner received a MacArthur Prize Fellowship in 1981. He has received honorary degrees from 26 colleges and universities. In 2005 and again in 2008, he was selected by Foreign Policy and Prospect magazines as one of the 100 most influential public intellectuals in the world. The author of 25 books translated into 28 languages, and several hundred articles, Gardner is best known in educational circles for his theory of multiple intelligences.
Resveratrol: The Best (Easy) Medicine For Anti-Aging
Years ago, researchers from Harvard Medical School (and others) found an impressive nutrient with the power to fight aging, improve cardio-vascular and neurologic health, and help the human body battle everything from fatigue to disease. It's called "resveratrol," and it's the ingredient in red wine that you've heard so much talk about lately....
Gambling – Or Risk-Taking?
There is a difference between gambling and risk-taking. John Scully says, “People who take risks are the people you’ll lose against.” A study of the first graduating class from the Harvard School of Business revealed that, across the board, these men were risk-takers. They would not pass a car on a hill or a curve, nor blindly go into a business venture. They assembled the facts and evaluated carefully from every possible perspective the chances of success and the benefits which went with that success. They understood there were no guarantees and that the possibility existed that they could lose. Nonetheless, they recognized that the possible gain was so much greater than the possible loss that they deemed it appropriate to take the risk.
Blocks to Customer Focus
Despite all the proclamations, catchy advertising slogans, and customer service publicity, service levels have improved only marginally in the last few years. As Harvard Business School professor, Rosabeth Moss Kanter, puts it "Despite the recent media coronation of King Customer, many customers will remain commoners... most businesses today say that they serve customers. In reality, they serve themselves."
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