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Protect your company's sensitive information
While technology and the Internet has made it possible for SMEs to compete with their big brothers and do business with anyone from Cape Town to Canada, it also makes us vulnerable to a whole new type of criminal. If left unchecked, these digital thieves can cause irreparable harm to a small business and even lead to its downfall.

How Not to Communicate with Your Customers
This article will give you the "don'ts" of not participating with your customers. A must read for all employees and managers.

The Power of Greening Supply Chains

Sustainable supply chains are an integral part of a rapidly growing trend that is transforming businesses around the world. Many organizations are looking at supply chain sustainability as a new measure of profitable logistics management. Increasing companies are adding value to their offerings by using sustainable supply chain reporting as a central part of their strategy. Puma, Walmart and HP are three examples of companies that are leveraging their buying power to increase sustainability throughout their supply chains. Research funded by the European Supply Chain Institute (ESCI) indicates that IT supply chains afford significant opportunities for carbon reduction.

Flat Rate Managed IT Services Help Companies with Tighter Technology Budgets
The managed services model is becoming a preferred option for small-to-midsized businesses looking to lower IT costs.

Look to Fixed-Cost, Managed IT Services to Deal with Smaller Technology Budgets
The managed services model is becoming a preferred option for small-to-midsized businesses looking to manage IT costs as it delivers predictable, budgeted, fixed-budget services that were once only offered on a variable time and material basis.

Proper Call Centre Management
With today's access to virtual technology, it is easy to start a call center business but running a business can be very difficult. The key to any successful call center is training and the right management plan.

SME's - why business from government is a challenge
Why African governments battle to give SME's business

A Sample Career Path for an IT Person

I was once asked by one of my former employees what the typical career path for an IT person is, and my explanation went something like this. Depending on the size of the organization as well as the size of the IT department within that organization, the career path varies substantially. If the IT person lacks the skills needed to make business and strategic decisions, his/her path usually ends at the Sr. Engineer/Team leader or IT manager role.

IT Employees―Least Engaged…Again
New report finds many organizations view IT workers, especially those at the helpdesk and maintenance levels, as necessary commodities that are not critical to the organization’s mission or strategy.

The data storage prayer

On a lighter note. For those who follow or are involved with data storage religiously with a passion, then this is for you. As for others who do not get or understand what this is about, just ask those who are devout data storage followers. Now I lay my data to sleep I pray the lord my backups to keep If a disk should die before I wake I hope like heck RAID works and my resume is up to date Nuff said, now get back to work or what ever it was you were doing before reading this and best wishes! Cheers gs

Airport Parking, Tiered Storage and Latency

Ok, so what do airport parking, tiered storage and latency have in common? Based on some recent travel experience I will assert that there is quite a bit in common, or at a minimum an analogy. What got me thinking about this was recently I could not get a parking spot at the airport primary parking ramp adjacent to the terminal (either a reasonable walk or short tram ride) which offers quick access to the departure gate.

Politics and Storage
One of the disadvantages of travel, particularly air travel today is time spent waiting, however, instead of worrying about lost time waiting, time waiting can also be time to think, ponder, watch CNN, FOX, CNBC, BBC, Sky, or what ever your preference, think and ponder some more.

Technology Financing – Options and Strategies for IT And Solar Assets In Canada
Information on technology financing in Canada. Utilizing the correct options and strategies for tech , IT, and solar assets is a critical success factor for both vendors and users.

Christy’s Laws of Information Technology Leadership Law #2: Technology needs to be tied to business goals and results
Law of Information Technology

Christy’s Laws of Information Technology Leadership Law #3: As a CIO, I’m in the customer service business.
Laws of Information Technology

More mainframe moves
More mainframe moves

Trains going green
Trains going green

Three Times When You Should Consider IT Consulting
There really isn't ever a bad time to get a good outsourced IT company in your corner, even if it's just to review your technology from time to time and make sure you don't have any major problems brewing. However, there are three times when it is critical to hire a competent and certified IT company.

The Biggest Reason to Get IT Help When Moving Offices
Moving your company's technology from one location to another can be a trickier proposition than it might first seem to be. Although it should theoretically be straightforward – just a matter of unplugging and re-plugging certain items – the reality is that there is a lot more than goes into the process. This article explains the potential challenges and provides solutions.

Creative Ways for Franchise Finance In Canada. From IT Franchises To Restaurant Franchising Here’s How !
Information on franchising in Canada . From IT franchises to a restaurant you need a clear franchise finance success plan

Expertise and the "IT" factor
Often I am asked how to ensure success. To me the heart of the matter is always a matter of heart. We look to successful people with awe and reverence as if the most successful people have some magic formula. The formula lays within you. It is your IT factor.


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