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Finders Keepers
Finding and keeping the right team is one of the toughest and most important tasks you take on as a business owner or solopreneur. Yet it doesn’t always get all the attention it warrants. Business owners focus on the work. In contrast, when investors (Venture Capital groups or Angels) look at a business they are likely to focus more on the team than the business. Why? As Jim Collins substantiated with his Fortune 500 research for his bestseller From Good to Great, it’s the team that creates and sustains success.

12 Steps to Implementing Anything in Your Business: Step Nine: Use Persuasion Skills
The use of persuasion is vital to get anything achieved in your business. You need to be persuasive to win over the members of your staff/ team and also to overcome any opposition you may encounter.

How Are Your People-Management Skills?
What percentage of managers, supervisors and entrepreneurs are excellent at managing people? A recent survey was done asking this question and the results may surprise you. The fact is that all entrepreneurs need to have great management skills, and at the heart of that must be interpersonal skills. Read on to find out the percentages and how to self-assess yourself and your staff.
Are You Settling For Something When You Shouldn't?
Do you continue to justify things that shouldn't be justified? You don't have to settle for something that yields subpar results. Learn here how to address problems that are affecting your business and make changes that address the issue at hand.

Comprehending and Strengthening Your Staff's Conscience and Productivity
Looking to learn how to understand and strengthen your staff's conscience to enhance productivity and company profitability? Read on to learn about how you can determine the demise of a person's conscience and engage them in a mutual performance accountability process to strengthen their conscience and their character and performance.
Dont Underestimate the Power of Customer Service
Without spending a penny, here is some advice that is sure to boost your sales and bring in more customers.
Keep your employees motivated
Keeping up your staff morale is important whether things are going well or not so great with your business. Motivated employees make for better business all around. Let's look at various ways you can keep your employees motivated.
Happy Employees = productive employess
As the owner of a small business, you may wonder what your employees' emotional or mental health has to do with you. Well, not only does an employee's mental frame of mind impact directly on his or her ability to perform, but also on your organisational productivity and profitability.

No worries mate!
Is this your attitude towards your staff? Are you so easy going you assume your team will bumble along rudderless, knowing instinctively which direction to take? Top heavy leadership can be counter-productive. But setting goals is essential. All employees need to feel they are consulted and involved. They must be given the opportunity to contribute their ideas to ensure a successful and cohesively run operation. So how do you do this?
Are you making the most of Psychometric Assessments?
Many of us actively recoil when we see the words ‘Psychometric Assessments’. This may be due to fear of the unknown, seeing them as ‘tests’ or just tedious questionnaires. While you would not be alone in this, we on the other hand are advocates (of the right Assessments). At Barrett, we spend much of our time demystifying what Assessments actually are and how businesses can benefit from using them. So even if you have been brave enough to use Assessments, most people do not know how to get the most out of them. Often the Assessment process is seen as an isolated event with the final report being put on the shelf or in a draw out of sight and out of mind.
Organisation structure and job specifications
It's important that in any business, people know what everyone's roles and responsibilities are. Developing your organisational structure is best done by drawing an organogram that can help you visualize your staffing structure.

Real World Advice for Retailers - Don't Forget to Clean Your Windows
If you own a retail business and sales have been a bit sluggish recently, you’re probably blaming the economy. But maybe it’s not the economy; maybe you just need to take a look around your store; perhaps you are giving the wrong impression to your customers. Read Michael’s article about cleaning your windows and find out what you can do to make sure you don’t scare your customers over to the competition.
Real World Advice for Retailers - What Do Your Customers Think About Your Staff?
In this article Michael asks one of the scariest questions anyone will ever ask you about your retail company: what do your customers think about your business when they meet your employees? If you are afraid to ask yourself this question, then you need to read this. Good customer service starts, and ends, with how your staff members are viewed by your customers. Michael provides a number of practical ideas that you can implement right now to help improve the way your employees engage your customers and thereby maximize your customers' buying experience.
Customer Service Jobs: Improve Your Skills
Statistics say that 68% of customers stop patronizing a company because of perceived poor service. That number is incredibly high, especially considering consumers are being far more selective with their spending habits these days.

Employers: How do you ensure you attract the best talent?
As an employer it can be a minefield when you have made the important decision, "I need to recruit a person for my team". Here I highlight some key tips to help you ensure you attract the best talent.

The Wellbeing of Staff Wellbeing
Staff wellbeing is presently clearly unwell. And the jury is out on the extent to which business sees value in doing much about it.
How To Find Champions For Your Business
Finding new staff for your business can be akin to walking through a minefield! One bad choice can lead to much heartache. It is essential that before you begin your search for the perfect employee that you undertake some vital preparation. This will ensure that you have a clear understanding of the skills and attributes needed by the person you choose to employ. Pam Stellema
TEAM MEETINGS THAT WORK!
Want to have better team meetings that are more positive and result in better outcomes? Then read on...
People Poaching - The Problem or the Solution?
Attracting and keeping good staff is a major issue today. It's common to poach them and equally common to have them poached. The right workplace culture is vital for both and the answers require going beyond what happens only when people are at work.
Who's Writing The Script for Your Life?
Most of us have our life script written by others - it began with our parents and teachers. In our adult years the job was taken over by our bosses, clients, partner, other dependants, the economy, world events and so on. We try to be the person we think others expect us to be rather than be the person within that we have always been. It's time to take control and write the script we want.
No Pressure - Any Time in the Next Half Hour Will Do
Managing people at work used to be relatively simple - you only worried about what they did during working hours. Private matters were left at home where there was somebody able to look after them while the breadwinner focused on earning the money. And people didn't lead such complicated lives. Boy! Are things different today!
Who Is Answering Your Phones? A Look At Answering Service Staff
Call centers around the country and the world employ thousands of workers as professional receptionists. They come from all areas and take the job for a variety of reasons.

Few Points To Consider Concerning Resource Planning Software & Its Advantages To Organizations
The reason behind a developing resource planning software is that it goes a long way in increasing the profits of the company with efficient & effective management.
Handling Change in the Workplace: Logical versus Emotional Reactions
People need time and support to adjust both logically and emotionally to change. This article explains how change can impact on staff and provides keys to help them adapt and settle into the new environment. Change can be positive if handled well or a recipe for disaster if handled poorly. Through the use of a case study, the pitfalls and negative impacts are discussed; then follows some pointers for managing change in the workplace and a practical method for accepting change on a more personal level.
RETENTION OF STAFF
Why is retention of staff such an issue these days? Surely staff are lucky enough to be employed in a full time job without you having to worry about whether or not you’re going to keep them? Retention of staff is an issue that should be ranked priority number one. Regardless of the current economy - we do not have enough skilled staff with the appropriate skill base to fill all the available jobs – and it’s not going to improve. Simply put, the workforce growth rate is declining. In the long run there will be more jobs than workers. The future will be that there is increased competition for fewer qualified workers, which will necessitate an enormous emphasis on the need to retain the workers we already have.

Scheduling Resources For Organizations Made Amazing
Budget tracking allows you to see how much and where it’s being spent. For a business owner this information is invaluable because you will be able to see where the money is being wasted or utilized.
Why Should We Use A Resource Scheduling Software For Exceptional Company Performance
Budget tracking facilitates a user to view how and where it’s being spent. This information is invaluable for business owners because they will be able to see whether the money is being utilized or not.
Managing a Salon or Spa Employee Performance Problem
Learn the best way to manage your salon spa team to success and reduce your own management stress
Scheduling Resources By Organizations Is Easy
A central database scheduling system that allows everyone in an organization to see what is happening with meeting rooms and conference venues.
Why Should We Use A Resource Scheduling Software For Peak Business Output
A central database scheduling system that allows everyone in an organization to see what is happening with meeting rooms and conference venues.
A Few Points To Know About Resource Planning Software & Its Advantages To Organizations
The reason for the growing popularity of this planning software is that it goes a long way in increasing the profitability of the company.
Some Points To Consider Concerning Resource Planning Software & Its Advantages To Organizations
The reason behind the growth of a resource planning software is that it goes a long way in increasing the profitability of the company with efficient management.
Fostering Truth Telling: Six Tips for Developing A High Integrity Staff
When you foster truth telling in your company, it creates the critical trust needed to enhance the productivity of your staff members and the loyalty of your customers. Read on and discover six tips that will help you develop a high integrity staff.
Buy Efficient Resource Planning Software Must For Organizational Success
Planning therefore is the key factor for any business personnel. Wealth arrangement is the procedure and process of determining in advance what the business is required to accomplish.
Buy Efficient Resource Planning Software A Must For Organizational Success
Resource Planning is the key factor for any business personnel. Wealth arrangement is the procedure and process of determining in advance what the business is required to accomplish.
Why Collaborative Resource Planning Software Must For Organizational Success
Resource Planning is the key factor for any business personnel. Wealth arrangement is the procedure and process of determining in advance what the business is required to accomplish.
Why Companies Should Use Configurable Resource Planning Software Vs Traditional Scheduling
With the resource planning software, it is not mandatory for the employer to be at the workplace. This is because the employer can be able to monitor the moves of the staff from any location.
Learning To Reduce Redundancy By Using An Efficient Resource Planning Software Program On The Job Online
Choosing a collaborative resource planning software with good basic capabilities, easy to use instructions and support, and solid backup capabilities are essential. You may not require more options, but you will need the basics.

Other Staff Related Articles

Stellar Supervision Enhances Company Productivity
Looking for a framework to use to provide stellar supervision for each of your staff members? Proactive, collaborative supervision is a key to enhancing each staff member's competencies, commitment and optimum personal productivity. It enhances staff loyalty and reduces turnover because staff members feel their career success is a top priority of their leader. Read on to discover the things you can do to help your staff members excel.
How to Develop Organizational Culture in an E-Business
How to develop organizational culture in an e-business - Many businesses have staff but not all businesses have in-house staff. If your business uses freelancers, consultants, virtual assistants, or other outsource professionals, it can be tough to get everyone on the same page. In this article, you'll read about a few ways that you can improve communication and productivity among your outsource staff
Incorporating Outsource Staff into the Routine of your Office
Incorporating Outsource Staff into the Routine of your Office Business owners who grow their businesses with outsource staff (including freelancers, consultants, and virtual assistants) enjoy many benefits to this arrangement but face one critical challenge: Businesses run better when everyone gets along and collaborates with good rapport. So, how do you build that among virtual staff when they are separated by many miles?

What Are You Like at Growing People?
Too many managers are still using 20th century traditions for 21st century staff development. The result? Rapid staff turnover, excessive absenteeism and staff conflicts. We need new ways to look at old problems. People are a part of nature, so what can we learn from growing plants?
12 Steps to Implementing Anything in Your Business : Step Three: Organise your Staff and Create a Strategy
Step two dealt with the creation of a good clear assignment. Now, I want to speak about how to respond to a clear assignment, once you have created one. You do this by organising your staff and creating a strategy. What I mean by organising your staff is the creation of a core team. This team will be responsible for the implementation process in your business. If you have a small staff number in your particular business then you can do one of two things, make your entire staff the core team or select one person who will "champion" the process.

Coaching Careless Staff
Managing careless staff can be very frustrating for both the manager and the team particularly if the staff member appears not to care about how their performance is affecting others. Here is how you can use a coaching approach to get staff to focus on fixing the problem themselves.
Coaching Passive/Aggressive staff
If you have staff on your team who aren't responding to you it may be because they are getting some benefit from it. These staff are often called Passive Aggressive staff. They may seem quiet perhaps sullen but they can be quite manipulative and quietly aggressive in getting their own way. Here's how a coach might handle them.

Please talk to me!
What are you supposed to do if your work place management is problematical or even considered (by the staff) as poor and your staff don’t like where they are working? Try improving communications. With all the modern means of communication, why is it that people don’t talk to each other? Communicating with the workforce, down to an individual level, to let them know what is going on and how they are tracking and the importance of their contribution is vital for harmonious relationships and individual staff members general well being. Yet this is a significant failing in many organisations.

The Significance of Your Company Culture
Company culture is the spirit, attitude and character of its people put together. Although products or services are the backbone of business, the working culture of staff and its management matter. A happy staff is a productive staff.
RETENTION OF STAFF
Why is retention of staff such an issue these days? Surely staff are lucky enough to be employed in a full time job without you having to worry about whether or not you’re going to keep them? Retention of staff is an issue that should be ranked priority number one. Regardless of the current economy - we do not have enough skilled staff with the appropriate skill base to fill all the available jobs – and it’s not going to improve. Simply put, the workforce growth rate is declining. In the long run there will be more jobs than workers. The future will be that there is increased competition for fewer qualified workers, which will necessitate an enormous emphasis on the need to retain the workers we already have.

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