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Training Tagged Articles

My thesis is that cliques at work have some helpful components, but they often do more harm than good by being exclusive elements in the culture. Top performance in any organization requires the best effort of the entire team, and when parts of the group are fragmented into insular cells, all kinds or gremlins creep into the structure. In the extreme, cliques can be hurtful to the mission of an orgnaization. But cliques are as natural as pancakes for breakfast. They form spontaneously and have their own unwritten bylaws that serve the members very well. How can leaders reduce the negative impact of cliques? Here are 9 ideas that can help reduce the problem.

Training Helps Boost Return of Investments
Many businesses consider training an expense and not an investment, focusing on cutting expenses rather than making their employees competent and productive and then wonder why their business lacks productivity.

What Does Leadership Mean?
Leadership means having a responsibility that you choose to own for yourself. It’s not responsibility someone else gave to you it’s a responsibility you chose to give yourself. Once you choose to be responsible you in turn become a leader. Leadership is about being able to create more leadership

Leadership Truth #12 - Great Leaders Develop Others
The highest calling for any leader is to develop other leaders. But great leaders do more than that, they focus on the development of everyone in the organization. This is the way they tap the true potential of the entire population. Great leaders continually invest in improving the capability of people.

Leadership Assessment #3 – Growth & Development

There are hundreds of assessments for leaders. The content and quality of these assessments vary greatly. You can spend a lot of time and money taking surveys to tell you the quality of your leadership. There are a few leading indicators that can be used to give a pretty good picture of the overall quality of your leadership. These are not good for diagnosing problems or specifying corrective action, but they can tell you where you stand quickly. Here is one of my favorite measures. It is the level of growth and development of people.

Is My Boss an Idiot? Clues you may have an IDIOT for a boss...
The truth is...we have all had idiots for bosses. For some of us that pain is a present reality and for others it is a painful memory. Unfortunately the disease is more prevalent in our society than we like to admit.

MLM Lead Generation- Get To 20 Leads A Day With This...
Most people who are just starting with their mlm lead generation online need to keep it simple. This is exactly what I did after months of toiling on stuff that didn't work.

MLM Lead Generation- How To Get 15 Leads A Day With Blogs...
Everybody and their dog has a blog today...And for great reason, they work great for mlm lead generation. They also become a long term massive lead machine by following these little-known techniques...

Ramp Up Your MLM Lead Generation Fast With This Tactic Today...
There are very very few methods, when it comes to mlm lead generation, that you can read about and see leads from in 30 min. Except this one...

This Years Must Use MLM Lead Generation Tactic, If You Wanna Win...
I don't know about you but this year is going to be memorable, just like every year has been. MLM Lead Generation and the ability to do it frequently is going to be your top priority this year if your not making any money...

MLM Lead Generation- The One Secret Technique No One Uses But Me...
Most of the hype surrounding lead generation revolves around social media. I personally have never been a big fan of it. That's why I turn to this method for high targeted traffic for my mlm lead generation...

The Learning Organization and the Leading Learner

What is a learning organization? How does a leading learner transform the typical organization from one of mediocrity to a machine of excellence? The Harvard Business Review states that only 10% of people have a learning mindset. These are people that constantly seek out and absorb learning. I call these people leading learners when they also happen to occupy a leadership position within an organization.

Improving Your Employee Asset
If you need to lower your costs, improve your quality, increase production and/or reduce in-process time then perhaps you need to revisit how you're maximizing your biggest asset . . . the people you work with and through.

Training People in an Empowered Organization
As organizations move to engage more employees in the business and empower them to take on more responsibility, there is a need for good training. This article outlines some key points to consider when training employees in an empowered organization.

Growing Other Leaders
The best leaders understand and accept their mandate to grow other leaders. The reason there are not more excellent leaders in this world is that there are not enough good mentors. This article discusses growing leaders and the concept of mentorship.

Traing; Less or More
The fourth Article in this series is focused on creating valuable learning opportunities. The previous article was Flexibility, The quality of a good leader. I am going to focus on, are you getting value from your investment in training?

Button Button - Do You Have the Right Button?
Starting out on the right foot is essential when joining a network marketing company. Make sure you understand the basics before you start sharing the business with your warm market.

Delicate balance between a career and baby
Having a career and a family can be difficult to manage and it is not uncommon for women to leave it too-late. We need to educate women and men that there is a right time to have children if they want the best chance to conceive naturally.

Interviews or interrogations?
Interviews are part of an organization's landscape yet from research it seems that many could be handled much better. It is one thing to be interviewing people, yet another to be interviewed. We need to be on both sides of the table in order to assess their effectiveness.

Keep your eye on the ball

It's very difficult to stay focused when there is so much to do. You have a list, a commitment to doing what is necessary to achieve the organizational goals but there is so much to distract you. You start the morning with good intentions and check the email. You've got your list to follow and then you find that there are things that are very important - it's only 8.00am in the morning and you have already let your daily list slide...

New to the job
This article has been written to assist new-leaders of local government. However, the information is just as useful for anyone who has moved into a management role. Rules and regulations change from state to state and country to country but one thing doesn't change: you have to know how to fit-in with your new group and how to manage constituents or employees.

You need one, I need one: we all need a break

In the current economic climate the mantra is to work harder and harder. This is a global phenomenon and we are told it regularly. There is no time for a break; you just have to keep pushing yourself. Everyone else is doing it - so of course you must follow suit. It's expected that this behavior will impact on productivity in all the right ways and that the organisation will go from strength-to-strength. Those in leadership are not immune from this pressure. It is not only difficult to continue to work harder and harder, it is impossible because there comes a point when the bone has no more meat on it. While sustainable for awhile, over time issues start to emerge. Pressured, exhausted leaders can experience a loss of confidence, self esteem, lack of clarity and mental and/or physical health issues can appear...

Social Media: Risk or Reward – What Can HR Do?

Social Media can be a double edge sword for a company. According to a survey conducted in 2009 by Russell Herder and Ethos Business Law, 81% of the respondents view social media as a corporate security risk. However, if a company chooses not to participate in social media, they run the risk of being perceived as being behind the curve. In order to prevent the security risk and the perceptions, it is up to HR to take the lead and determine how to effectively manage social media in the company.

Management and Leadership
James Dicks examines the differences between management and leadership

All The Training in the World will not Improve your Business

With the number of online business opportunities available today, I see more and more people just trying to get as much knowledge as possible thinking that the more they know the more successful they will be. There is a reason why the smartest people in the world are not the riches people or the happiest. So all the training in the world will not help you if you don’t practice what you’ve learned.

How to Use Active Listening to Enhance Communication Skills?

In today’s world, communication skill is critical. A good part of communication skill is listening skills. A good listener shows that he is interested in what the other person has to say and through active listening can demonstrate his or her interest in the topic. Active listening is a skill that everyone can learn. All you need to do is to follow a set of principles and keep practising until you get it right. Active listening is about showing your undivided attention to others in a way to maximise the effectiveness of the communication while also showing the other person that you are listening to them.

Education Is One Thing...Employment Is Another
Many would simply say more college education is the solution to good employment, but be skeptical of this approach. Training other than a bachelor’s degree often provides the best preparation for some high-paying or high-growth jobs.

Stories to Tell
Stories are a powerful way to communicate. As little children we eagerly hopped into bed in anticipation of a great bedtime story. As school age children we would compete to see how many novels we could read in one summer away from school and homework. Then as we became adults, we dropped those habits and lost the pleasure the stories gave us.

Coaching Employees vs Mentoring, Counseling or Training. Distinctions New Managers Need to Know

85% of managers think that they must know all the answers and be able to give great advice before they can Coach their employees. However what Coaching demands is an inquiring mind that can ask great questions, listen to the answers and ask more great questions. If you're planning to coach your employees to develop their potential, don't wear your Mentoring, Counseling or Training hat! Here are the distinctions, new managers need to know to ensure they are Coaching for success.

Conducting Effective New Hire Training to Reduce Turnover

New hire training is an effective way to reduce the rate of turnover and enhance the acculturation and productivity of new employees in companies. By showing an upfront commitment to new hires, new hires will be confident in their decision to join your organization, motivated and equipped to produce their best work immediately, and more likely to stay. Invest in them early and they'll stay longer.

How Trainers Should Setup an Ideal Training Course

Business training is becoming increasingly popular these days. If you are a trainer or an HR staff manager, you might need to decide on how to setup the course agenda to get maximum results. Is there any research that can tell you if it is better to start at 9 and finish at 5 or instead use some other interval? What is the ideal time to use breaks? Of course, there are already established formulas and many people are familiar with them. However a research in this area can make it easier to ask people to stay longer, come earlier or have a break at a different time. This article explores various topics in this area and provides a number of guidelines.

New Online Business Entrepreneur are like Kids at a Candy Store!

A kid at a candy store wants a piece of everything. It all looks so good in the eyes of a child so they have to have one of each. Why is it that a new online business entrepreneur acts the same way with internet marketing? Is it because of the internet and all the information readily available for us to have? Is it because we are so gung ho at first we have to have it now and don’t have the patience to wait? Or is it that we feel that we have to be such great student to become successful?

A Different Approach to Diversity Training
Lots of companies and organizations get bent out of shape when they try to develop diversity programs. This happens because everyone is focusing on the differences between people so much that they forget to look at the things we have in common.

Online Business Opportunities: MLM vs. GPT

If you are an entrepreneur or operate an online business, you have heard of MLM. Multi-level marketing business/Homed Based business is probably the most promoted style of home based business. The idea is to start selling the products of a particular MLM and then recruit other sales people to do the same under you and to reciprocate the action over and over. Over a period of time, on paper, you should be able to build a downline which would provide you with a great residual income. Question is does it really work?

Staging Your Next Leadership Act - 4 Tips for Success

If the world is a stage, what roles are you playing? Are you the star of the play or cast member supporting the vision of the play? Either part is one of leadership. It may appear that the star player is the strongest leader, but the supporting member of the cast is also a strong leader when viewed from their personal goals. It doesn’t require one to be reach fame and celebratory status to be a leader. This is your play, your next act to create.

The 21st Century Model For Achievement!

When it comes to achievement, I think a lot of people miss the fact that it's an uphill process. You have to climb the mountain first before you reach the peak. It's a journey that almost always involves obstacles. And, it involves doing what it takes to overcome the obstacles. So what's all the confusion? Why are there so many people proclaiming it's just not meant to be? Perhaps they don't understand exactly what uphill means? It's a metaphor for the obstacles and challenges that stand between you and a successful outcome. Listen closely and you'll often hear people who believe such roadblocks are not supposed to happen. I am amazed that in the 21st century there are still people who don't comprehend the fundamental process of achievement. More amazing is how many employers do not know how to hire employees who are ineffective at it.

10 Keys for Reducing Turnover

One of the most daunting problems in any organization is turnover. It can cost a business millions of dollars a year and is incredibly disruptive. Reducing turnover should be a high priority activity for every organization, and it is not hard to figure out ways to do it. 1. Develop People 2. Recognize Good Performance 3. Build Trust 4. Reduce Boredom 5. Communicate More 6. Cross Train 7. Don't Overtax 8. Keep it Light 9. Feedback Performance 10. Train Leaders The following article describes some of the reasons why these steps can help cut down turnover significantly.

Students Worldwide Looking for Job Security
A recent study reveals that three-quarters of university students value job security to be more important than pay and benefits, when choosing an employer.

What Notre Dame Football Can Teach You About Corporate Training

Taking advances from another industry and applying them to your business will separate and elevate you from your competitors. The military has been using video gaming for training since the early 1980's. Companies like Coldstone Creamery and Cisco are also using the interactive nature of gaming to reel in techno-savvy Millennials and educate them on both technical and customer service oriented skills.

Money is King in 2010 and Beyond?
When money is tight, cash is king. As economies slowly recover, we expect to see a shift back to the importance of customer service and time off for external and internal customers respectively

LEADRSHIP: STORY OF TRUE FRIENDSHIP

Leadership is a true friend to his team members. He accepts the friends as they are and love them and motivate them to accomplish the mission. True leaders wants to see there team members at the highest position in there life.True leader understand the need of a team player and satisfy it without occurring words .Real leader lead his team player to a peak level of performance by becoming their true friend. In Indian Wisdom , Krishna become true friends of Arjuna during the most needed time of life and drive him through wisdom to win over all evils of life.

LEADERSHIP: FROM ROLE PERFORMANCE TO ROLE MODEL

Do not worry about holding high position; worry rather about playing your proper role.Real leader plays multi role. Whatever role requires played by him is an essence of leadership. People in to the world have to learn that they are role models. They have that quality that which admired the people, society or organization that made them want to be like them. Leader behaves as role model in all the situations. Tough, but leaders are born to meet challenges.

LEADERSHIP: AUTOGRAPH YOUR WORK WITH EXCELLENCE

"Opportunity is missed by most people because it is dressed in overalls and looks like work." A Man cannot be complete without his work. Fixing an appointment with work is a real spirit of a leader. Consistency and continuous performance helps the leader in discharging his accountability.I think work is a great coach. Work trained the leader constantly by various experiences and enhances his skill and polishes his attitude. "Never work just for money or for power. They won't save your soul or help you sleep at night" said by Marian Wright Edelman. Leader always put his head heart and hands in his smallest t act. He understands this secret from the day one.

Leading Up by Example

In my work with leaders across the country, I frequently run into a perplexing question. When working with management layers in the middle, I will frequently hear, “Bob this is great stuff on building trust. I am anxious to build the kind of environment you describe. I have only one problem, my ogre boss does not go for the soft stuff, so I am stuck.” My advice is twofold. First, there is nothing soft about building trust. It is a hard-edged measure that has more power than any other business variable to impact performance. The skills needed to build trust are not “touchy feely,” they are pragmatic, concrete behavioral actions that can be taught and learned. Second, you are not “stuck” even if your boss is a dyed-in-the-wool curmudgeon with negative Emotional Intelligence; it does not prevent you from leading by example.

Baby Boomers Can Make Money Fast!
If you are a Baby Boomer then you know you are coming close to having to face, retirement, even if you are not ready to retire. If you are considering putting something in place to secure your senior years, then now is the time to begin. TO ensure your success to make money fast, go the extra mile and get an experienced MLM Mentor.

Make Money Fast In An Online Or MLM Business!
You have come to a place in your life, when you decide I need to make money fast, and are not sure which is the best way to go, starting an Online business or a MLM business. How much are you willing to learn to become successful in either a Online business or a MLM business? Which business type is better for you, and Online business or a MLM business?

You Can Make Money Fast!
Many people don't believe you can make money fast. But in today’s world of great exciting mlm business models, it is very possible. To make money fast, you need to know your MOJO, what is going to motivate you to success.

Some Companies Feel That Having More Than One Profile is Distracting ...what do you think?
Some major companies feel that having too much social media can be distracting to your business. I feel like you need as much as you possibly can get your hands on. Read more...

How Not to Communicate with Your Customers
This article will give you the "don'ts" of not participating with your customers. A must read for all employees and managers.

How “Outback” became “Upfront”!
Australia is unique because of its remoteness from the rest of the world. Our nation is unique because of its remoteness within the continent. We are unique because we make inroads in business relationships by the appearance of being casual, of being friendly. But we are very serious about being professional.

The Difference Between Training And Education
Training is only the first step, high sales come from educating.

Beware the Wannabees

In nature, many creatures have copied the characteristics of other more beneficial organisms. Insects and animals copying color patterns are all wannabees in the natural world. This phenomenon is not unique to the animal world and is very common in the world of business. If something is perceived as successful, imitators are quick to appear and may even be hard to differentiate from the original source. We see this in business plans, logos, products and even training. Once successful, others are certainly going to follow. The very rules of nature apply to the everyday challenge your business faces. This path of least resistance is similar to following a trail through the jungle that was blazed by the hard work and creativity of others.

Calculating the Value of Customized Training

Most companies offer customizable packages that will help adapt the training a company receives. The packages are often more costly than conventional packages, but having detailed training can be important when it comes to running a flourishing business. Training employees with the right skills and providing the right information can help grant significant profit, so customizing training may be a winning option.

Training vs. Coaching

Getting lost in the buzzwords of education and employee training? With so many terms and idioms, it’s easy to lose sight of the big picture. Between in-house training and outsourcing, e-learning and classroom education, and various other terms, it’s hard to imagine things could get much more pointlessly intricate. Yet the wordsmiths are at it again and the debate between training and coaching rages on.

Incorporating Training Allowances into Compensation Packages
Retaining quality employees is tougher than ever in today’s aggressive markets. Today’s worker tends to work numerous jobs before retirement, whereas decades past saw workers stay with one job for twenty or more years before moving on. With more jobs on the market, companies have more to offer future employees. On-the-job training is one carrot dangled to lure new employees.

Cram and Flush Theory of Technology Training Doesnt Work
Teaching every feature of a technology tool to end-users is overkill. Learn how to build effective technology training through this 5-step process.

Learning About Technology by Using It
Training end-users on software and other technologies needs to be carefully thought out before you just throw them into the mix. The best way to train technology is to give your end-users a hands-on experience.

Managing The Boss 10 Questions to Ask the Boss to Help You
How do you manage the boss that seems unapproachable? You need to know the boss' expectations to do a good job. Read the 10 questions you are entitled to ask the boss.

Training Follow-up
Managerial follow-up is an integral element in the success of any training program. But it is a step managers sometimes do not take.

Choosing Employee Assessments - Hand Scoring by Experts Still Safeguards Validity & ROI!

Employee assessments are everywhere. With a wealth of employee assessments emerging, the right assessment can seem as elusive as the proverbial "needle in a haystack," yet absolutely worth the diligent hunt. Best practices deployment in this specific arena increases human capital ROI by tenfold plus. The bottom line results of assessments gone right is not contested, and we stand firm that every candidate hired, trained or promoted without this proper intelligence is a profit opportunity missed. And coming from staunch advocates of progressive technology... computers are no replacement for hand scoring. A five criteria process, the following roadmap guarantees ROI and avoids common pitfalls.

Use an Internet Marketing Program
Everyone who wishes to promote something online needs an internet marketing program. This will allow it to be effectively seen and made available around the world. The possibilities will become limitless and good advertising is a must, without that you may as well not even try.

How Do You Define Internet Marketing?
Internet marketing means different things to different people. What does Internet marketing mean to you?

Workplace Coaching: Selecting a Coach
When choosing a coach for your employees, you have before you a number of options. Selecting the wrong coach can lead to disaster. Use the pointers in this article to help you decide on who would make an effective coach in your workplace.

10 Ways to Cut Your Training Budget
Training managers are often asked to slice their training budget during tough times. Leslie Allan suggests 10 ways of meeting this challenge that will see the training function strengthen its place.

Improve Your Training Sessions with the Five Rights of Training
All trainers need to take stock occasionally of how they are going. Are your training sessions as effective as they could be? Use these Five Rights of training to help you review where your training programs could be missing the mark.

7 PowerPoint Presentation Bloopers
Whether you are a business owner, manager or facilitator, here are seven practices to avoid if you want your next PowerPoint presentation to be a success. The author skillfully turns each poor practice on its head to draw positive lessons for us all.

Change Leadership: The Keys to Success

Responding to and initiating change in today’s organization is a prerequisite to maintaining or gaining competitive advantage. Yet many organizations fail in bringing about worthwhile change. If you are tasked with leading a change initiative in your organization, then this article is essential reading. Leslie Allan provides a starkly honest and compelling overview of what it takes to be a change champion in today’s business environment.

Training Employees: Stop Wasting Your Money
You send your people on expensive training courses. Yet your business performance does not seem to improve. Your problem may lie in how you look at training. This article considers two popular views of how training works. Hold the outdated view and you will continue to lose money on training. Act on the enlightened view and your business and people will prosper. Which view do you hold?

Workplace Change in Six Steps
Managing change in today’s organizations is not easy. Those companies that get it right win a significant strategic advantage over their struggling competitors. Leslie Allan shows how you can apply a practical change management process that will help you gain success on your next change initiative.

Training and Development in Economic Recessions
During economic downturns, companies typically choose to cut training budgets as they are often viewed as a luxury when times are prosperous. However, investments in training with a clear, concise plan as support during economic downturns actually work to maintain overall performance and lower costs, keeping the company competitive.

WHY WORK?
I was recently accused by a friend as a “WORKAHOLIC”. And, yes I occasionally do log in quite a few hours in a week. But my argument (and I’m sticking with it) to this accusation was surprisingly easy. I told him with some emotion and honest conviction that “I AM NOT A WORKAHOLIC!”

The Talent Exodus

The pending talent exodus is literally off the radar screen for Dan's company. He is the chief executive for a small company with a rich sixty year history. The niche markets and the specialty products he produces have created a comfortable living for the over four hundred employees and their families. He has veteran employees that have tremendous knowledge and experience in the work they perform. These sometimes thirty year employees have been the backbone of the company for many years. And truthfully, Dan takes the knowledge and experience for granted. No one on the team is thinking about the tremendous loss the team will experience over the next five to ten years.

Creating Organizational Change, Motivation and Momentum

Change is the one constant that businesses can rely on today. Navigating such change can be a challenge to organizational leadership. Helping employees understand the need for change must be a focus of leadership. Understand the motivational needs of the employee base while clearly communicating the needs of the company will become a much-sought skill for leaders today. This article addresses some challenges faces by organizations within the ever-changing business environment and offers insight into the change process, organizational communication and motivational attributes of the employee base.

"Doing What Comes Naturally"
One of the key skills of managers is to spot talent and nurture it. Not just in the odd person who comes along with obvious talent, but in those who are unaware of their talents or those who keep them hidden. Read this article to find out why nurturing talent is the secret to organisational success.

The real $ value of role playing

Tell almost any sales person they are going to participate in role plays as part of their sales training and you will hear a collective groan. In short most sales people hate role playing. It is often seen as a form of potential embarrassment, or something stilted and false. Many people feel self conscious and donâ€™t want to look â€˜badâ€™ in front of their peers. It doesnâ€™t help either that over 90% of all sales people follow no logical processes when selling.

How much training should I give my sales team?
Highly effective sales people and teams do not happen by chance. A study by Aberdeen Group (2009) of 8,500 top performing companies with a turnover in excess of $50 million, showed that the highest performing of these in each of their industries provided their sales teams with no less than 8 days of focussed sales training per year, and this did not include product training.

WUSME World Union of Small and Medium Enterprises: The new home of SMEs supporting institutions

One of the top-priorities of the WORLD UNION OF SMEs (hereinafter called the “UNION”) will be to provide widespread information and to foster awareness among the various national institutions of the Countries belonging to the UNION as regards the true needs of micro-, small and medium enterprises which represent the basis of the economic fabric of all societies. The UNION shall develop strategies to support the growth of this vital global economic sector and identify annual activities to facilitate relations with national associations and to create opportunities for integration between the representatives of different Countries and geographic areas.

Knowing Your Players is Worth the Time Investment
It takes time to get to know the people on your team. Treating people as individuals and understanding how they are wired and what makes the tick enables you to meet them at their needs and coach them for maximize performance. Learn how to do this more effectively and why it is necessary, read on...

Dicing, Shoveling and Training Salespeople
When you're showing a newly hired salesperson the ropes it's a lot like showing a child how to learn a new skill. But no matter how long they've been doing it you don't want to assume that they know the proper method. Teach them, let them fail and then learn from their mistakes.

Are You Ready to Be a Sales Manager?

So you want to be a sales manager? It’s a rewarding and tough job that requires the skills of a good parent, the vision of a CEO and insights of a psychologist. This unusual combination of skills is the reason many companies struggle to find the right person to lead their sales organization. Ask and answer the following questions to see if you have what it takes for success in leading a high performance sales team.

Managing and motivating a team
Keeping team members happy and productive is not rocket science. A few simple, time-tested approaches will produce outstanding results.

Leaders Teaching Leadership
I am an advocate of having top leaders do at least some of the leadership instruction for other leaders in their organizations. They may not have the capability, time, or desire to do all of the training, but the more involved they are in the process the better the result will be. This article deals with some advantages and also some important caveats of having leaders teach leadership.

Front Line Leaders in a Merger
During a merger or acquisition, the first line leaders in an organization are particularly vulnerable. This article highlights why that is and gives some antidotes to the problem.

How Do You Define Success?
The modern dictionary defines success as: to gain wealth or fame. Early American leaders held a puritanical belief that success was a sign of God's favor. Ben Franklin wrote that "the pursuit of wealth was virtuous and would lead to success."

We Have an Ethical Dilemma!
Our finest business schools are beefing up their ethics programs in response to the erosion of corporate ethics that has resulted in the recent high profile debacles, right? Guess again...

Get Your Priorities Straight!
Lately, I have been amazed at the answers I get when I query executives about their priorities. Many utter a reference to "objectives" that sounds good, but soon they discover that their answers do not clarify what their priorities are that day. They often are not clear on what actions they need to focus on today that will lead to success tomorrow.

Finding True North With the Help of a Child
"Dad, I want you to have this" my young son said as he held up a toy compass to place in my hands. "You can keep it on your desk so that you'll always know where you are and what direction to head in." It was one of those priceless parenting moments.

Crisis Reveals Human Potential
It's impossible to describe the terror I felt as the car began to slide sideways. Even going only 2-3 miles per hour I was helpless to stop the car.

I Need You For a Mission!
What is your Mission in life? Yes, it's a heavy question but one worth asking yourself. Have you spent time thinking about what gifts you possess and how to utilize those gifts to the best of your ability?

Decisions, Decisions

Do you ever wonder why decisions you make foster reactions that you never dreamed of? In a Hay Group research brief entitled "Executive Blind Spots," the results of a large survey concluded that the higher executives rose within an organization; • The more they over-rated themselves compared to how they were rated by others, and; • The wider the gap between how they saw themselves and how their peers, subordinates, and managers viewed them. Individual contributors and lower level managers, in contrast, showed no significant gaps between how they and others rated them.

The Coaching Fallacy What it is and what it isnt
There is much confusion about what Coaching is- and isn’t. Many consulting firms have simply gone through their marketing materials and changed the word “consulting” to “coaching.” For many in the business world, that sums up what they perceive Coaching to be, a new word for consulting. Nothing could be farther from the truth!

Employee retention – Look after your staff, look after your business

A business needs to know how to look after its people, and have them committed to their work and highly motivated. Its true strength lies in its people. This article gives 10 essential keys to keep your team loyal and enthusiastic about their organization. They are important to build team spirit and engender a desire to ‘give of one’s best’ They are all very simple to activate, but, having worked in industry in an advisory capacity for many years, I can tell you that they are essential for any organization that wishes to build productivity, retain staff and ‘stay the distance’. No business can afford to ignore them.

6 Dirty Little Secrets About Building A Successful Small Business
Are you continuously finding ways to delight customers, eliminate unnecessary costs and improve your products and services? If so, your business is probably gaining strength. If not, you are not standing still, you are definitely going backwards.

Can a Small Tweek Trigger Your Business Breakthrough?
Do you get frustrated when you cannot learn quickly enough or are having a hard time mastering a new skill. Learn from the experts, take a course, buy a book, ask an expert for advice.

What Do Leaders And Winter Have In Common?
I love Summer, I enjoy Spring, Fall is okay but Winter, man I am not a fan. For me Winter is too cold and too long. In my mind, I think let’s just get rid of Winter.

How much does good training really cost?
I just completed a weekend of training that cost me $13,000. Sounds like a lot right? I mean really, can’t I find the same information at a lower cost?

The New Way to Train and Develop Sales People - Does it Work?
What are the impacts of some of the changes that have been made in the past few years to sales training? How have things changed and does the new method work?

Hold Me Tight – Book Review
Business is all about relationships and yet many of us are novices when it comes to maintaining and deepening our relationships. Sue Johnson has written a terrific book about how healthy relationships function. Although it was written as a guide to repairing and maintaining healthy primary relationships, it can be used as a guide to many of our other relationships.

Retention: How Many Employees Can You Afford to Lose?

Each year whether we are in a recession or boom, we continue to hear statistics ranging from 60 - 85% of our workers are actively seeking employment. Even during unemployment numbers of 10% following our latest recession, surveys say over 80% of workers are actively seeking their next job. Employers often find themselves in disbelief that these numbers apply to them, especially if they've been lulled into low turnover rates - UNTIL their best employees exit out the door right before the eyes. What are you doing?

Soft Skills for Business Success
Employers focus too much attention on technical ability and know-how, little realizing that sometimes it is the "soft skills" that can mean the difference between a mediocre employee and a great employee.

Leadership – Is Everyone Trainable?
Can anybody be trained (or perhaps better phrased, can anyone learn) to become a leader? Who's trainable and who's not?

How To Get Change Management on the Project Management Agenda
Change is successful when it is seamlessly integrated into the way the organisation operates... the essential ingredient for any successful change program is management and leadership commitment to the proposed strategy.

Sales Training Programs - Are they Worth It?
In a sea of sales training program options, which ones are better than others and are any of them worth it?

10 Reasons Why Some Sales People Fail While Others Succeed
Ever wondered why some people succeed so easily at sales while others struggle? Here are ten main reasons why the unsuccessful sales people are failing.

Do You Want to Train Your People or Do You Want to Fix the Problem?
Training is not a panacea for all the ills of an organization. Often companies consider training to solve their problems but sometimes it is just a bandaid fix which only lasts as long as the bandaid!

13 Important Training Issues For Retailers

Have you ever been a customer somewhere and had someone take care of you with such care and interest that you just assumed they were the owner? Isn't this the kind of person you really want taking care of your customers? You also want someone who actually cares for your customers and who will take ownership of a problem and make it their goal to take care of that customer as your personal representative. It's all about having people who want to deliver a memorable experience, as opposed to having people who are indifferent to customers and just want to put their time in.

Assessing Productivity
Assessing productivity and profitability of each sales team member.

Three Tips for Teaching Audio Conference Training Sessions
Do you need to learn how to deliver training via an audio conference platform? Here are three tips to help you get started.

How to Be a Better Leader: Lessons from a Puppy

Learning about puppy training has taught us more about leadership and how to be a better leader. Here are but a few lessons. Leaders lead by example and earn true loyalty. You can influence behaviors through proper rewards, sometimes you can inadvertently create unwanted behaviors. Give constructive feedback, not criticism. Help your employees learn how to do things properly. Every leader needs good followers. Understand what your team needs to do their job and train the next crop of leaders to be successful.

5 Initiatives in Building A World Class Sales Organization-Part 2 of 3

In part 1 of this series we identified the 5 main areas that must be focused on when building a world-class sales organization as: 1-Finding Good People. 2-Getting Them to Join Our Team. 3-Getting Them Trained and Producing. 4-Growing Them into Top Producers. 5-Keeping Them. In the first article, we tackled 1 and 2 which covered some of the things that are necessary to recruit and hire top talent. Now the true work begins! Getting Them Trained and Producing, and Growing Them into Top Producers

5 Initiatives in Building A World Class Sales Organization-Part 3 of 3

In the previous two articles we reviewed some important initiatives involved in building a world-class sales organization. We identified 5 main areas in doing so. These 5 areas of focus are: 1- Finding Good People. 2- Getting Them to Join Our Team. 3- Getting Them Trained and Producing. 4- Growing Them into Top Producers. 5- Keeping Them. The first article addressed appropriate strategies in recognizing, recruiting, and hiring top talent to our teams. The second article addressed getting those individuals up and producing quickly. In this article, we will address the maintenance of those individuals. This maintenance will be designed to continually grow your people to be better, more productive members of your sales team.

Fire-Up Your Employees

Do your employees need a boost of energy? Are they lacking motivation or inspiration? Could they use some fire underneath them? Sometimes motivational words just won’t cut it. Employees are looking for much more. Investing in the good ones can go a long way, today and in the future. If you can truly energize employees, they will drink the company kool-aid and your bottom line will be better off for it.

Learn public speaking and communication skills in a dojo

Have you ever felt nervous in front of a crowd? How about in a situation where they expect you to be a leader? Many people lack the confidence to believe that they belong in front of a group, especially a group that expects leadership of them. Unfortunately for these people, leadership skills and confidence in front of a group are key elements of becoming successful in life. Many opportunities for success financially, socially or otherwise, come from having charisma. There are many ways to build self-confidence, and subsequently your charisma, but which method is most worthy of your time?

Are You a Manager or a Coach?
Discover what some of the best sales managers in the world do to stand out from the pack and drive results from their teams! Learn more about each of these strategies: Always be Looking for and Drafting Top Talent Set Expectations Up Front Always Have a Clear Plan for Every Player Always Be Training, Teaching, Guiding and Coaching Constantly Build and Strengthen Relationships

The Importance of Sales Training
Article listing and describing five reasons why sales training is essential to your company

Belief Systems and Results
We all carry belief systems that may lead to success and or throw us off course. Many times behavioral weaknesses that are obvious to others (but not to ourselves) are the results of these belief systems.

One small step for you: One giant leap for your Organization

Times are tough in the business world; very tough in some countries. Regular reports indicate that this is the worst Global Financial Crisis we’ve experienced since WW11. It has made leaders stop and rethink the way they have been doing things. It has made them reevaluate their systems and processes in order to ascertain just how successful they really are. Performance Development Programs (PDP’s) are one way that your organization can improve workplace productivity. Implementing new systems and processes is laborious at first; however setting up and using PDP’s is essential if you are serious about increasing business productivity. They don’t have to be complicated, in fact the simpler the better. When done properly they are a valuable resource for not only you but for your employees as well.

Building a winning strategy for selling to large organizations
Private coaching clients are telling us regularly how important it is for them to broaden their skills to do a better job of thinking strategically and managing large accounts. Those are areas that we are focusing on increasingly here at Engage Selling. I recognize-just as you do-that so much activity in sales today is happening at the enterprise level, so success here is vital.

Digging Deeper for a Lasting Connection: The Client Engagement Process for Large Accounts
There are big changes taking place in the marketplace today in how to successfully manage large enterprise accounts. To think like a businessperson who sells-rather than a salesperson who just does business-you must pay careful attention to managing every one of your accounts strategically.

Leadership Mentors
There is no shortage of individuals who aspire to be really good leaders. There is also an abundance of leadership development programs, yet we still see a habitual shortfall in the number of really good leaders. I believe a major reason is a shortage of really great leadership mentors. This article shares the impact of this problem and gives the antidote.

The Situation

Preston is already late for work and feeling stressed by the fresh Monday morning that is upon him. He decides to stop for coffee anyway. The five mile drive to his office seems more like fifty. He is in his seventh month as production supervisor and it feels like seven years. "How did it get this bad so fast?" he thinks to himself. He used to love his job and his life. He is twenty nine years old with a three year old baby boy at home. His relationship with his wife Cindy is very good. And yet, he is so miserable. That faint, yet undeniable sick feeling is coming back and he ponders whether he needs to vomit again today.

The power of being an insider: thought leadership
Whether you are a selling professional or the head of a team of sales reps, if you want to consistently meet and exceed sales targets in your organization, there are fundamental business habits that you need to emulate every day. As a seasoned sales trainer and coach, I would like to share with you today one of those key habits, and show you how you can implement it right away in your work.

Build rapport to navigate enterprise organizations
You know the old adage about how it’s unwise to put all your eggs in one basket. That wisdom applies just as much to sales today. As you may have heard me say before, one is the most dangerous number in sales. You are at risk if all of your information or all of your business comes from a single point of contact.

A Must Before You Recruit
Building an ideal candidate profile is so often missed by managers when they start to consider recruitment and the process or structure it will take. They jump straight into the search and interview phases with little thought of what their ideal candidate profile would look like. If you do not know what you are looking for, how do you know when you have found it?

Different Types of Webinar Presentations
If you're a presenter who wants to deliver your material by webinar, the secret is to forget you're doing a webinar, and structure it just like any other program. There's nothing magical about the webinar format. It's just another medium for delivering your presentation. You prepare the content just the way you would any other presentation, and you deliver it in (broadly) the same way.

What Can Be Done in North America to Help Better Support African Entrepreneurship?
The most important support from North America could be training. Due to the difficulties in Africa, it is often found that people are necessity entrepreneurs.

VISUAL MERCHANDISING CHALLENGES IN SPECIALITY STORES

This article was written for a retail magazine in India: Huge corporations or “Mom & Pops” can own specialty stores, but two things they have in common are their customer service and their focus on a limited product line. Unlike a hypermarket, a specialty store is small, edited and generally clear about who makes up their customer base. The Visual Merchandising staff is the eyes and ears of a specialty store. Their role is to make sure the image of the store stays on target, on brand and current. Along with the pluses and pleasures of working in a smaller store, some challenges exist for the management and visual merchandisers that vary depending upon whether the specialty store is owned by a corporation or a family.

Focusing on the Unemployment Numbers is Wrong
For some time now we have been flooded with unemployment numbers that fluctuate by fractional differences. I may be a small voice in the wilderness on this one – but the government statisticians have us focused in the wrong direction. Don’t get me wrong, we need to see an improving economy but getting people back to work under 19th and 20th century plans will not work!

Leadership empowerment: what is it and how do you do it?
There is a significant amount of talk about the need to empower staff, but what do people mean by 'empowerment?' This article defines two different types of empowerment, and revealing the benefits. It also gives a quick snapshot of one way to implement it in the workplace.

Why Creating Great Content Needs to be One of Your Top Goals
In today's market, you and your organization are more than sales professionals: you’re subject experts who can offer something of value to customers and prospects.

Running the Sale

I am more than sure that I am not the first to make the linkage between sports and sales and how one is greatly analogous to the other. Like most I tend to relate to it through the sport I know which is running, just like my friend who was a competitive swimmer in his youth, so he draws on that. At my age I do not run competitively, and because of that, as with my selling, it is an endless process of continuous improvement.

Assertiveness
Whether one is passive or aggressive assertiveness is a great tool.

Stay Ahead of the Curve Through Professional Development
Want to make sure that you are poised for long-term career success? Stay sharp by continuing to participate in professional development opportunities throughout your career.

Top 10 Franchises for Work at Home Moms
The Internet offers a multitude of business opportunities, but did you know that there are many franchises available that are perfect for work at home moms? Check out the following list of the top 10 franchises for work at home moms and you will see that working from home and being a mom can be very profitable.

Job 'Misfits' and Their Damaging Impact

Is it true that no one would hire any job candidate whom he/she feels would be a potential threat to him? And if this is true, how can organizations revitalize, rejuvenate, and enhance its HR capital? Is 'You're over-qualified for the job' tag truthful, or is it a devious technique to fend-off qualified job seekers from getting the jobs they knew they could do? What can organizations do to guarantee that only best candidates will be hired? What kind of authority should be given to HR Department to challenge biased selections of personnel? What role organizational politics play in recruiting and selection decisions?

Gathering Good Requirements
Successful training programs come from knowing exactly what the training must accomplish for the business, the department, and the individual. They don't just happen. Whether you are developing or contracting training, use these steps to improve your requirements-gathering process, spend less time doing it, and drive more effective training:

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