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Entrepreneurs – How Not To Make Those Beginners Mistakes That Make Businesses Fail
You’ve come up with a great idea, got your new business set up and running, you are ready to make your first sales and you are sure that you are soon to be sitting by your pool – working a few hours a day! But…. it’s not happening, what on earth can be going wrong?

Other accurate service Related Articles

Customer Service Made Easy
There is a mystery around customer service. Most consumers think that customer service has gone downhill. Most businesspeople think that their customer service is good. How can this be possible? If you can solve this puzzle then you are well on your way to delivering great customer service.

Marketing is about Differentiation
Without a differentiated service, your service becomes a commodity because you become subject to the market, and vulnerable to someone else with a lower price. To command a higher price for your service and maintain superior profit margins, you must differentiate your service and provide more “perceived” value.
Misleading Mind-Sets, and Powerful Heart-Sets
Mind-sets can be accurate from a rational point of view but still be wrong. For example, a management professor at Yale University once responded to a student's proposal of a reliable overnight service that it was a "concept that is interesting and well informed, but in order to earn better than a C the idea must be feasible." Fred Smith went on to found the Federal Express Corporation. In the end, the professor's mind-set was wrong because his idea of what was feasible was limited. What is feasible, functional, possible, or proper to one person may be utter nonsense to a person who is working from the heart.
A Tale of Two Eateries ...it's not just about the food!
Two restaurants- both have great food and fine surroundings but the service is from two different worlds. Does service really matter? You bet it does. Find out how you can be on the winning side of the service world.

On Leadership and Laundry Tags
People you work with have a picture image of who you are as a leader. But is it accurate? Here is how you can insure that you are perceived correctly.
Padding Estimates
We all know there is a game of padding estimates in most parts of our society. It certainly exists in business. Here are a few helpful thoughts on how you can get more accurate numbers.
Twitter and the Pet Rock
very accurate and offbeat comparison of twitter vs the pet rock.

Would you get A Tattoo of the General Motors’ Logo?
When was the last time you were really excited about the customer service you received? A recent survey showed that 44% of people rate the customer service they usually receive as dull and bland. Most customer service experiences are, well ok, and we unusually come away somewhat satisfied from the experience. This is all well and good, but most of your competitors are already doing this. To stand out from the competition you need to demonstrate customer service on a dramatically different level: service that is anything but bland and dull! Think Disney, Harley Davidson, or Apple.

Service Over!
When was the last time you experienced excellent service? Seriously. What has the last two decades yielded with the plethora of service training opportunities? We talk about service standards, moments of truth, customer satisfaction and excellence, yet we experience more disappointments than fulfillment.
Mirror, Mirror On The Wall… Will My Brand Help Me Rise Or Fall?
Is your brand an accurate reflection of what it’s like to do business with you? Does it help your business rise to the top? Or, does it trip you up, miss the mark with your clients and make you fall flat? Your brand has to reflect you – in some ways. When you’re the driving force behind a small, service-based business, it naturally follows that your brand will share some common ground with your personality. After all, your business is based on your mission, your talents and your desire to make a positive impact with your clients.

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