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Crisis Leadership Reduces Stress and Improves Performance
Crises and emergencies are taxing to individuals, groups and organizations. Many people are automatically thrown into a fight-or-flight reaction, and others simply become depressed and passive. Either way, the stress on individuals and groups is significant and can be highly debilitating for performance. This article highlights techniques and principles you can use to lead in a crisis.
1.12 Ensuring incomes and basic social security: Working Out of Poverty
The Declaration of Philadelphia and a number of international labour standards recognize access to an adequate level of social protection as a basic right for all.

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Taking Your Career to the Next Level
The voice on the other end of the phone echoed with anxious desperation familiar to any sales pro struggling to make quota. " I´ve just got to get my career to the next level," she sighed. "What level do you want to reach?" I asked. "Do you know the level you´re stuck at now?" "I could tell you how my manager describes my current production level," she answered, "but it wouldn´t be very lady-like." For this sales pro, like many others, getting to the next level is merely a figure of speech. It´s slang for improving sales figures, breaking through one´s current production plateau. She probably won´t attain next level until and unless she knows what the levels of selling are and the impact they have on personal sales productivity
“The State of Customer Service or Disservice in The U.S. – Awesome, Adequate or Abysmal? “
Many companies are touting world class, first class, and/or high quality customer service today. However, as a strategic thinking business coach, I wonder about the true state of customer service in the U.S. What is the real level of customer service being delivered – is it Awesome, Adequate or Abysmal? So, what is the “state of customer service” in the U.S.? I found a source of information to help answer that question in survey results released by Accenture, the giant consulting firm. Some highlights from the Fall, 2006 results include:

Balancing Authority and Responsibility
As a leader, assigning responsibility to people also carries a substantial burden of providing an appropriate level of authority, enough to do the job. Conversely as an employee, you have the obligation to ensure you do not accept responsibility for a task or project without adequate authority. Unfortunately these are simple ideas that are difficult to master in the real world. This article provides some insights as to how to avoid the difficult situation where these two inter-connected attributes end up out of balance.
1.12 Ensuring incomes and basic social security: Working Out of Poverty
The Declaration of Philadelphia and a number of international labour standards recognize access to an adequate level of social protection as a basic right for all.
ALTERNATIVE ENRICHMENT
Alternative financing may be the perfect solution for companies looking for additional means of securing adequate business funding. This form of financing may be used to carry a new venture through its early phases of development, restructure existing debts, or take the business to its next level. Conventional lenders such as banks and private lenders may shy away from riskier businesses and not focus on business credit. Furthermore, an established company may find itself needing additional capital, yet for various reasons is ineligible for a loan.

What Makes Your Business So Special?
The one question every business, branding, and marketing consultant asks is "what makes you special; what makes you different?" If you want to grow your business and get to the next level, defining what makes you special is a good place to start. Most businesses are copycat companies, selling the same thing, in the same way as most of their competitors, making for a real challenge in providing an adequate answer to the "what makes you so special?" question. But fear not, it is easier than you think.
Tips to Improve Team Culture
The culture of a team governs its effectiveness. Most teams have a culture that allows adequate performance despite many unfortunate outbreaks of tension and sometimes childish behavior. It is unfortunate that more teams do not experience the exhilaration of working in a supportive culture that produces excellent results. The methods of building teams into high performing units are well documented, but most teams do not go through the rigor required to get to that level. This paper blends well known processes with horse sense born of experience that will allow any team to perform better.

Taking Leadership On Adequacy By Following Up
Adequate is a term that should be reserved for streets, sewers, mops and fast-food restaurants. Yet, we dream: “If we could just have adequate schools … if only.” Nevertheless, it is good to have the “adequacy studies” to confirm for us (and others) what we knew and hoped for.
Upgrading Performance Closes More Sales: Lessons learned from 14 year old hockey players
Performing at your highest level is difficult to do over and over again. It’s not your talent that fluctuates. You may alter and upgrade your game plan and knowledge level, but at the end of the day true high-level performance seems to be driven by something other than talent alone. I believe winning at the highest level, closing the biggest or the most sales, is based on the energy you bring – with all other factors being reasonably similar.

Only A Level Players Need Apply
“A” level players want to work with other “A” level players. It makes them better, stronger and even more productive. So, the question is how much time and energy and effort do we spend trying to make “B” level players into “A” level players? How much success have we had? How about instead today we make a commitment to go out and start finding and bringing in“A” level players.
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