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Travel Insurance - for when you least expect it!
Discussion the need and advantage of Travel Insurance. I just heard about a $350,000 Euro claim for a business client who went to Greece, had 2 strokes which were related to Leukemia.

Other ambulance service Related Articles

The Price You Can Pay For Being a Workaholic
A few months ago one of my clients felt a tingling in his finger. Being a workaholic he didn't have time to pay too much attention to it. After all he had meetings booked all day and they were more important than a tingle in his finger. He was about to leave home, then collapsed. Luckily for him, there was another person in the house and they called the ambulance.

Ray Kroc Biography
The biography of Ray Kroc is a story of firsts. He was one of the first fifteen year olds to serve as an ambulance driver with the Red Cross during the First World War after lying about his age. He was the first to see the nationwide potential of a small family business operating out of California. And, he was the first man to apply the principles of mass production to the service industry.

Customer Service Made Easy
There is a mystery around customer service. Most consumers think that customer service has gone downhill. Most businesspeople think that their customer service is good. How can this be possible? If you can solve this puzzle then you are well on your way to delivering great customer service.

Are You Working Yourself to Death
A few years ago one of my clients felt a tingling in his finger. Being a workaholic he didn't have time to pay too much attention to it. After all he had meetings booked all day and they were more important than a tingle in his finger. He was about to leave home, then collapsed. Luckily for him, there was another person in the house and they called the ambulance. John had suffered a stroke. The warning signs were there all along. He smoked, was 30kg overweight, his diet was poor and exercise was spasmodic. He worked long hours and was under enormous pressure. Much of the pressure was due to John's organisational skills.

Marketing is about Differentiation
Without a differentiated service, your service becomes a commodity because you become subject to the market, and vulnerable to someone else with a lower price. To command a higher price for your service and maintain superior profit margins, you must differentiate your service and provide more “perceived” value.
A Tale of Two Eateries ...it's not just about the food!
Two restaurants- both have great food and fine surroundings but the service is from two different worlds. Does service really matter? You bet it does. Find out how you can be on the winning side of the service world.

Would you get A Tattoo of the General Motors’ Logo?
When was the last time you were really excited about the customer service you received? A recent survey showed that 44% of people rate the customer service they usually receive as dull and bland. Most customer service experiences are, well ok, and we unusually come away somewhat satisfied from the experience. This is all well and good, but most of your competitors are already doing this. To stand out from the competition you need to demonstrate customer service on a dramatically different level: service that is anything but bland and dull! Think Disney, Harley Davidson, or Apple.

Service Over!
When was the last time you experienced excellent service? Seriously. What has the last two decades yielded with the plethora of service training opportunities? We talk about service standards, moments of truth, customer satisfaction and excellence, yet we experience more disappointments than fulfillment.
Holidays + Shows + The Internet + Publicists = Lethal Mixture
Every trade show, conference, convention we get the feeling that we're still about as low as ambulance chasing lawyers -- about. Don't believe us? Hey we've been doing CES (consumer electronics show) for 20 years and the quality of the pitches, hustles has deteriorated because kids don't know enough to be creative!!!!!

Five Attributes that Lead to Exceptional Customer Service
As a business owner, I have developed a keen sense of the attributes of people who are highly motivated as well as those qualities that lead to counter productive behavior. Regardless of the industry, customer service is key to the success of your business. Unfortunately, there are many examples of people whose poor customer service has been memorable: people who have left us on hold and forgotten about us, waitresses who never return to our table, the customer service person who leaves us on the phone for several minutes. We all have experienced poor customer service at some level. This article illustrates how Five Attributes Can Lead to Exceptional Customer Service. I refer to them as the PAULA(sm) Customer Service Success Program.

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