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Lesson #3: Hire Good People and Take Good Care of Them
It was not only Penney’s focus on the customer that drove his success. With the same amount of energy and dedication he gave to each and every visitor that entered one of his stores, so too did Penney give to his employees. Penney was a visionary; he wanted his store to have a national reach, which he knew meant ensuring long-term growth. Superior customer service alone would not be enough to achieve that. Instead, Penney understood that it would be the people behind his company that would help push it to the top.

Other american midwest Related Articles

Cheaper
I just got an angry note from Anna in the Midwest. She read one of my books, got the coupon for unlimited free consulting by email and decided to cash it in. She sent me a note asking me to persuade her bosses that the best way to grow their resort was to lower prices.
American Inventor Simon Cowell
American Idol fans throughout the country know him as the ruthless judge on the hugely popular televised nation-wide singing competition. But, there is more to this Sony/BMG music producer than meets the eye. From American Idol to American Inventor, Simon Cowell has demonstrated his knack for producing hit shows and has confirmed his declaration of being “a serial entrepreneur.”

How to Build Your Own Business
Every day, millions of Americans think about the “American Dream” and roll their eyes in disdain. Where is this American dream, and why don’t I have a piece of that glorious pie? You may have an Ivy League education, or you may be a high school dropout. Either way, the path to true, independent success, is dependent upon the same things...
Are you a ground hog?
It is the time of year when we have this interesting holiday called “Ground Hog’s Day”. For we who live in the Midwest, we pray that he doesn’t see his shadow, for it gives us hope of an early spring. If he does see his shadow, we are destined for 6 more weeks of winter (of course, in Minnesota, that is not a bad option.) What an interesting holiday??!!
The 19Es of Excellence
Today's joyous commemoration of the birth of Dr Martin Luther King Jr and tomorrow's unique show of peaceful American renewal and celebration of limitless American possibility got me thinking about Excellence—no surprise. Out of which came these "19 Es of Excellence."

Is Oprah The Only African American Woman Entrepreneur America Will Allow Success
Black Women,Is Oprah The Only African American Woman Entrepreneur America Will Allow Success? How African-American Women Entrepreneurs Can Capitalize In The Business World Now that We Have The 1st African American First Lady As An Example
It’s All in the Presentation!
That’s the title to the book that Al Frink says he will someday write, summing up his business philosophy and approach to sales and marketing. I had the unique opportunity in my early 20’s when in sales, to travel with Al and make sales calls throughout some of the smallest towns in the Midwest. We developed sort of a Father/Son relationship as he offered me a level of advice and support much undeserved considering the size of my territory.
Does the Present Buy American AccordBy-Pass Popular Opinion Relative to Protectionism
In the October 1st, 2009 Procurement Insights post titled “Buy American Policy: Economic Imperative or Popular Opinion,” I provided an excerpt from my interview with Canada’s Trade Minister Stockwell Day regarding the basis for the Buy American policy. It was of course the Minister’s expressed belief that popular American opinion surrounding protectionism was the basis for Congressional support of the conditions associated with the stimulus bill that would block Canadian firms from accessing the US government market, versus the existence of legitimate economic imperatives. In short, the U.S. Congress was yielding to public sentiments.
Executive Leaders: Hire for Attitude
One of the senior executives in a recent Total Leadership Connections program was downsized and "upsized" all within six weeks .The group went through the lows and eventual highs with him, it was quite a ride. He is in the process of moving his family to a small town in the Midwest from a large city in the South. As he tells, it, let's call him Mike, as Mike tells it, when you have prepared for change you can sleep at night.

Want a $16/hr job?
For several years we’ve heard the horror stories – about how American companies are moving all their operations to other countries to save money on labor costs. Why would a company continue to pay $14/hr when you can find people willing to work for $4hr? And all the American jobs are being lost overseas?

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