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Choice or Habit?

When life delivers a plethora of unexpected and unpleasant surprises, it can be easy and automatic to react negatively. Many of these reactions are unconscious and engrained in us as human beings. Throughout our lives, most of us are taught and conditioned to react to disappointments with sadness, unkindness from others with anger or defensiveness, heavy traffic with stress and frustration, illness and death with fear, and our mistakes with judgment. If I listed twenty activities, most would agree on the "common way" to react to each situation. But, who says this is how we "should" be reacting? Is there an alternative choice? Is there a more effective way? Or are we truly helpless victims to life's circumstances?

Leading People Through Change
These are trying times for us all, and none of us should underestimate the anxiety that exists, nor the stagnating inertia it creates. As I have said before, the companies that recognise this and help their employees get through the cycle as quickly as possible will be the ones who come through the current crisis fastest and strongest.

What Is Emotional Dependency?
Are you emotionally dependent? Use this checklist to find out, and discover how you can attain emotional freedom.

Basic Eldercare Realities
I always say that for the best results, talk early and often with your aging loved so you can resolve your eldercare issues by choice, not crisis. The earlier you start talking, the easier it is to get plans in place. The better the planning, the easier it will be for them and you in the long term.

Resentment
When we feel resentment we believe that someone, or something has wronged us in some way. When we feel resentful, we tend to feel negative emotions such as anger, spite, hurt and irritation.

Are you pinching your flow of abundance?: 4 kink-relieving techniques
This article speaks to a four-letter word that is not a swear word. But you may still be ashamed to bring it up, and it could be having a serious adverse effect on your abundance. Learn 4 techniques for relieving the kinks in your "abundance hose".

Do You Get Frustrated With Others?
Do you believe that your frustration with others is being caused by them? Discover the real reason for frustration.

The Secret to Emotional Healing
Are you ready to heal your anxiety, depression, anger, and relationship problems, and experience emotional freedom? Discover the secret to deep emotional healing!

The Relationship Trap:
Do you sometimes feel trapped, knowing that your partner is going to blame you, when your partner says "Let's Talk"? Do you give in or get angry and withdraw because you don't know what else to do?

How to Deal with an Angry Customer
Every business encounters angry people. Not disappointed or confused, but actually angry. Here are a few steps you might want to try:

Revealing Ourselves
We reveal ourselves in many different ways: By the people with whom we associate, the way we use our free time, our clothing, our sense of humor, etc. We even reveal ourselves by the way we walk, talk, the way we handle our successes and our failures.

Managing Emotions Under Pressure

I got the following note the other day from a friend: After reading your latest post on Board Room Rules, I started thinking about the pressures that entrepreneurs experience starting, growing and managing start-up companies (whether it's their first company or their fifth.) So I wonder if you as an investor/board member/partner/cheerleader have ever had to counsel your entrepreneurs on this topic and if so what advice did you dispense?

Doing Better Than Good!
People frequently ask me, “How can I know when I am doing better than good?” I thought about that question and came up with 15 ways to measure yourself. Take a look and see what you think:

The Cycle of Completion: Making Way for Success
Do you live in a state of mental and physical clutter? Do you have a bunch of unfinished business lurking around every corner?

Women Angry At Work
I know it doesn’t seem fair, but getting angry at work can be good if you’re a man and bad if you’re a woman.

Seven Deadly Workplace Sins. First Up: Pride
Recently, I read an article from Careerbuilder.com about the Seven Deadly Workplace Sins. I’d have to agree that they did a pretty good job pinpointing the vices that can surely get you in trouble at work. Missing only the stone tablets and Moses, they’re some pretty good sins to avoid if you want to succeed professionally.

The Second Deadly Workplace Sin: Envy
Recently, I read an article from Careerbuilder.com about the Seven Deadly Workplace Sins. Two days ago, I gave you my take on Pride. This morning, it’s all about Envy.

The Fourth Deadly Workplace Sin: Greed
Recently, I read an article from Careerbuilder.com about the Seven Deadly Workplace Sins. Last time, I gave you my take on Anger. Today, it’s all about Greed.

Understand How Work Stress Can Affect Your Body
If you are repressing your emotions, it may be affecting your physical wellness, which is an important area of life success.

Solving the "Blues" Problem
First, let me define the "blues." I am not referring to clinical depression, which is a medical condition and requires the help of a skilled physician. I use the term "blues" to describe the type of depression most of us experience at one time or another. It simply starts with a mild case of "stinking thinking" and accelerates into a severe case of "stinking thinking."

The Attitude of Gratitude

Humbly grateful or gratefully humble? In a recent sermon Dr. Jack Graham of Prestonwood Baptist Church in Dallas points out that each person in his or her lifetime will cultivate either an attitude or spirit of thanksgiving, gratitude and thankfulness, or an attitude or life as a cynic, full of anger, bitterness and arrogance. He expands on this by pointing out that a grateful child, by-and-large, is far more likely to be a happy child. He also says a person who is hostile, angry and critical, who is a fault-finder, is basically an ungrateful person.

The Coming U.S. Crackup
Clive Crook on something that has been on many people's minds lately, the sense of a coming U.S. crackup:

Speaking Your Truth When it's Hard
How often to you withhold your truth from someone important to you because you are afraid of their anger? Discover what caring about yourself looks like in this situation.

Yoga Thinking to Improve a Bad Week
You can get beyond frustration, anger, sadness and other difficult feelings by observing what is happening in your mind and with your feelings. It is pretty simple to liberate yourself!

Forgiveness: The Intelligent Choice

To forgive someone is to waive our right to resentment, anger or other negative reaction to something they have done that justifies our response. This is not about condoning or excusing their actions, but about intentionally deciding to let go of a sense of offense at snubs, ego scuffs, disappointments and other garden variety occurrences that pull our strings. Making forgiveness a part of our operating system is a key aspect of emotional intelligence: it is taking ownership of our own emotional reactions. This article provides 7 useful tips for practicing forgiveness.

Frustrated? Let Go of Your Emotional Energy
Article of 974 words describing how to understand, accept, handle and heal your emotional energy

Relationships:
Are you in a relationship where you believe that you are open and your partner is closed? Read on!

An Angry Workforce and little change

There is a growing tendency to give in to the surrounding external issues by taking it out in the workplace. Angry employees rarely make for productive experiences and far too often, it is used as an excuse to not focus on what can be done. The ritual of blame can be cast in a feeling of helplessness and loss productivity. Moving forward means letting go of the anger and drawing on individual creativity.

Swallowing your Anger
How do you react if someone over steps your boundaries or makes an inappropriate comment towards you? Do you feel anxious or awkward? Your body is a great compass and will usually highlight in some way, that you are being faced with inappropriate behaviour and that you may need to take some action towards the person who has made the snide remark, or an unsolicited criticism towards you.

Fear of Anger - Yours and Others
Does your own and others' anger terrify you? Discover how to move beyond your fear of anger.

Anger Rising
Anger is a feeling that is or has been a challenge for most of us to accept and express in healthy ways. Collectively, we receive a multitude of messages about anger being ‘bad’ or ‘negative’ or ‘wrong’.

Avoiding Your Feelings by Focusing on Your Partner
Addictions can take many forms. One fairly common yet subtle form is to start a conversation to get your partner involved with you so that you don't have to feel and take responsibility for your feelings.

A Life of Choice
The empowerment of a life with choice

Think Positive, Think Success
There are many types of people in this world. However, today, and for the purpose of this article, I am going to put everyone into either the ‘positive’ type or the ‘negative’ type.

Grieving your mindset during entrepreneurial mindset change?
Does your mind need to grieve your previous mindset before being able to be successful in your business?

The Phone Tools & Tips Used by the Top Income Earners

Everyone uses the phone, but few use it effectively or even think it's important to learn. The first few seconds of any phone call are crucial. The moment you say "Hello," the listener on the other end of the phone forms a subconscious opinion. When you talk with your prospect face-to-face, he base's his opinion about you on such factors as facial expression, body language, hand motions and voice. On the phone, he can only rely on his ears.

The Silent Treatment
Do you use the silent treatment to control? Are you at the other end of someone who punishes you with the silent treatment?

Redneck Retirement Savings Plan-RRSP
If there is such a thing as free money then why aren't there more millionaires?

10 Tips For Dealing With Employee Attitudes
Valuable tips for dealing with employee attitudes.

What Is Happening On Your Outside Is An Indication Of What Is Happening For You Inside.

What happens in your life is never about another person, place thing or event. It is always about you. Look at what is happening around you and in your life. Your life is a reflection or your mirror of what is going on inside you. It is up to you to see and feel these events as gifts that you can use to improve a part of your life that is lacking, no matter how bad you think these events are. Have you noticed that some people seem to not let events bother them and the same situations worry you endlessly?

Are You Rude on The Internet? It Can Hurt Your Business.

I don’t know about you but I’ve noticed a disturbing trend occurring both on the Internet and in real life. The trend is rudeness. I watched a taping of Oprah tonight (see the CNN breakdown of this show here) that enlightened me to a book, a doctor and a quote that made the light bulbs go off. Dr. PM Forni wrote a book called, “Choosing Civility: The Twenty-Five Rules of Considerate Conduct” and although I have not read it yet, you bet it will be in my next book store purchase.

The Missing Keys to Great Negotiation Skills
Improve your negotiation skills and drive more dollars to your bottom line. Enhance your ability to achieve your desired outcome by understanding these basic negotiating skills.

Does Psychotherapy Work?
Discover what kind of psychotherapy or counseling works and what doesn't, so you can stop wasting your time and money on what does not work.

Types of Difficult People and 3 Best Ways to Interact with Them at Work
It takes all types to make the world go around, and unfortunately, we find all of them in the average workplace. Co-existing with difficult people can be a challenge at the best of times, but working with them takes it to a whole new level. Here are some tips to working with some of these difficult types.

Anger Power
Does anger work to get you what you want? It really depends on what you think you want.

Giving Up: Have You Given Up on Yourself?
Have you tried everything you know to do and you still feel miserable? Don't give up - discover the cause in this article!

"Speaking with Good Intent"
The next time you're in a meeting or speaking one-to-one, take a moment to think about what you say before opening your mouth. So much of the misunderstandings that happen between people are because we don't think before we speak. Ask yourself, "am I speaking with good intent?", and all your communications will lead to positive outcomes.

Building Your Emotional "Fallout Shelter"
There's only one simple (but not easy) approach that we can take that will shelter us from these emotional flash-backs from midlife trauma: beware of free-floating emotions! By that I mean that we can actually train ourselves to spot emotions that come out of nowhere and that seem . . . well . . . just wrong.

Breaking Up Is Hard To Do

Breaking up, separation, and divorce can be devastating – but may also provide the opportunity for self-examination and a new beginning. There is nothing easy about ending a love relationship. Breaking up is seldom the ideal resolution to problems within relationships, but all too often is the outcome, despite our best efforts to prevent it. Over the past two or three decades, about half of all marriages have ended in divorce, and the statistics for cohabitation (or living together) are higher than this.

How Strong is Your Customer Loyalty? What AT&T and Apple Can Teach You
I've recently run into an interesting dilemma -- will my loyalty to Apple win out against my disgust with AT&T? But more importantly, what can you learn from my story to increase your customer loyalty and decrease your customer problems.

I Feel Empty
Do you often feel empty inside? Do you believe that others should be filling you up? Discover the real cause of inner emptiness and what to do about it.

When You Feel Hurt By Your Partner
This article explores two kinds of relationship hurt - hurt that comes from another's uncaring behavior, and hurt that comes from the lies we may tell ourselves about the other person.

Emotional Dependency vs. Emotional Freedom
Are you emotionally dependent? Has this wreaked havoc in your relationships? Emotional freedom is possible for you! Discover what causes emotional dependency and the wonderful results of emotional freedom.

Tha Damage Of Goals
Yet again Oliver takes an alternative view to perceived wisdom. Most business seminars nwill exhort you to set goals. David Oliver in this outsnding piece of thinking shows just how damaging goals can be.

Stress, stress and even more stress!

I was stopped at a Wawa the other day, just grabbing some coffee and as I started to back my car out, a fellow walk right on the side of my car and I almost hit him. The anger on his face was unbelievable as he smacked my car and yelled a few choice words and stomped off. Now, I know the normal reaction, get out of my car and start screaming. But instead, I backed my car out, drove over to his car and was actually going to say that I was sorry and wish him a better day. I rolled down my window to talk to him, he screamed some more choice words, slammed his door, gave me some hand signals and drove off. I would not want to be in his way today.

Anger is Fear Based
You cannot be angry without being afraid of something. If you want to resolve your anger, locate the underlying fear. This article will help you to identify and handle the underlying fear.

Are You Marketing With Adrenalin?
Someone recently asked me if the only way to cause people to react emotionally to your marketing message is by using fear (fear of the unknown, loss, death, family, job, etc.).

Procrastination to Motivation
If you keep putting it off to later you will never get it done. Procrastination is one of the most common obstacles to achievement and yet it’s a skill that so many have mastered. But procrastination results from a mistake of the mind. Correct the mistake and fuel yourself with motivation toward your goals.

Posting articles is great! But, are you participating in the discussion afterwards?
Everyone who posts articles on the Internet knows that regular posting is important to keep your name and information in front of the public. However, maintaining old posts is more important than you might think. You should make sure you respond to comments and suggestions to your articles that others have made.

Are You MAD?
Stress in the business world and our personal lives can lead to poor decision-making. How can we better understand the source of our anger and choose to handle it more productively?

Effects of Bankruptcy - Not the American Dream
Anyone who has ever gone through the emotional pain and stress associated with bankruptcy will tell you that bankruptcy was not something they “planned” or considered to be a part of their future plans.

Overcoming the Fear of Change
Change is inevitable – everybody knows that. Still, most people seem to resist change even if it’s positive. In today’s business environment, nothing stays the same for very long, so those who are unable to effectively “ride the waves” will likely find themselves drowning. Here are ten tips to help you navigate in a changing world.

Resolving a Bad Relationship at Work
The average full-time worker with two weeks of annual vacation spends up to 250 days or 2,000 hours each year on the job. Unfortunately, many employees spend this time interacting with co-workers they don't get along with, making their work situation almost intolerable.

When Customers Lie – Don’t be Lead Astray
It's a sad truth, some customers don't tell the truth. They want time to decide, they are not sure about you, or they just don't want to put you on the defensive. Either way, don't get angry, get educated so you can adjust the way you talk to people.

Entrepreneur vs. Small Business Owner—Why You Should Care
If you run your company (or career) from a place that is what you think you “should” or are “supposed to” do, not from what is right for you, it may be a very bumpy ride. Knowing the key differences between being an entrepreneur and small business owner should help guide you down the right path:

How to Think Your Way to Success: The Science of Results Oriented Thinking
Learning to think “to be successful,” means learning to think in a different way. In the science of results oriented thinking we learn that thinking is the most powerful tool available to you to help you succeed and create your life with. It is the inventor of all ideas, all riches, all wealth and can even turn a Doctors death sentence into a miraculous recovery.

Anger Can Hurt Your Sales

As an avid and competitive racquetball player, I get into some very heated matches with opponents from time to time. Racquetball is a very fast-paced and intense game and if you aren’t careful, your emotions can get carried away and override your ability to play smartly. How your opponent plays can have a direct affect on your emotional state. For instance, if he consistently gets in the way of your shot, you either have to take an alternate and less effective shot or call a hinder which results in a do over. If this continues throughout the game, it can get very frustrating.

Are You and Your Partner Hurting Each Other?
You and your partner might be hurting each other without realizing how and why you are doing this.

Leadership Tips: How to Spot Many Forms of Anger

Did you ever see anyone have a "purple fit"? That's when they bang their fists on a desk, sputter and spew, turn various shades of pink and red and either storm out of the room or demand that someone else make a quick exit. It's pretty easy to spot. If it's a boss you usually suck it up, tell a few friends in a whispered "wait till you hear this" manner. Often it produces some good comedy routines a la Jon Stewart, and then it's back to business as usual.

Men Don't Know What They Don't Know
Our Western, English-speaking culture can be dangerous or deadly to men's health at midlife -- unless they can learn to listen to their own bodies.

Rays of Sunshine
Learn how to become a master of everyday communications with these 7 rules of interpersonal relationships.

Anger and Gratitude Don't Mix
Living a life of gratitude requires one simple but profound change (that can really only happen at midlife): relinquishing anger. How's your track record?

The Most Terrible Feeling of All
Emotions are not just expressions for midlife men, they're the key to unlocking his self-image, his self-esteem, and his self-respect. Midlife can be a very dangerous path.

Struggling to "Be Here Now"?
Many of you know of the book, Be Here Now, the 1971 precursor to Eckhart Tolle’s The Power of Now. From the titles of these books, you get the idea that there is something to be gained from focusing on the present rather than being run by our painful past or anxiously awaiting the unknowable future. Easier said than done, perhaps.

Resolving Employee Conflict

Employees are stressed. Employers are stressed. Everybody seems to be feeling it. It’s understandable and unfortunate, but many people are on-edge. If you’re seeing an elevated amount of conflict in your organization – first, be human and empathetic (that is, after all, a part of this HR role), stand for a minute in their shoes; and second, use some of the following ideas to help resolve the issue.

Yawn..Do Your Customers Think You're Dull?
Well - it really breaks another big rule of SELLING. When you're dull - you're not different. When you're not different (with something that is important to your customer) -they feel that you're exactly like your competitor.

Understanding Anger
An article of 1422 words detailing the two steps involved in accepting and responding to the emotional messages that cause anger.

Anger - the Hidden 'Gotcha' of Midlife
The infamous midlife crisis exhibits a confusing tangle of emotions. At its core, the central feeling is anger. Until that's resolved, you're most likely going to stay stuck.

Either The Media Interviews Me Monday At Noon Or Its Off
Although you will usually have time to plan and arrange your schedule to do an interview, there are going to be times that the media wants to schedule it at a time that is inconvenient, or reschedules it at the last minute, forcing you to, once again, change your plans. My advice – do it!

The Small Voice of Adversity

Successful people, through regular training, have simply taught themselves to be persistent and to get up when knocked down. They have learned through study that even though they cannot always change their particular circumstances, they can change how they respond. And on their worst days, when they are blinded by frustration, depression, and anger, they have developed a little voice on the inside that delivers the wake up call, “stop whining, get up, keep going, you are a winner and winners never quit.”

The EXCELLENCE 25: Master the Basics
Tripped over this list-and, frankly, liked it. (After a few edits.) Here it is-FYI.

How to Get Over Being Angry
One of the things I’ve been hearing in my recent Comfort Zone to Confidence Zone programs is that participants have gotten stuck feeling angry – angry at a frustrating boss, anger at an ‘ex’, frustrated with a difficult family member, etc.

Coaching Tip: Stop “Shoulding” Yourself

How often do you begin statements inside your head or out loud that begin with words like: I know I - should, shouldn’t, need to, have to, supposed to…? These words create constriction and the illusion that you have a lack of choice. The ability to have choice and make our own decisions is an important freedom; a part of having free will and spiritual growth. Without the freedom to make choices we can feel powerless and hopeless.

The State Of Happiness
Happiness is often thought of as a state of mind. This assumption is both right and wrong. It is right because when you are happy, you usually have happy thoughts in your mind. You have a positive outlook and your mood is generally elevated. Your outlook on life is one of hope and abundance.

Inquiries That Lead to Solution
Have you ever wanted a cheat sheet that lists the steps you should take to get you to solution regarding any issue? Below I have provided some questions to ask yourself that will help you take the steps to support your desired outcome.

Why Change is so Hard
We all know that change can be difficult for many people but did you ever wonder why that is exactly? And, did you ever wonder as a leader what you can do about that? Find out more here.

From Transactional To Transformational Leadership
A CLEAR PATH FOR LEADERS What do high performing leaders actually do on a day to day, week by week basis? What happens to the team when you are a skilled leader/developer and how do you get these skills? How, as a leader, can you lead with strength and dignity, passion and compassion? What you do is simple and entertaining... you watch the 'Karate Kid'!

Press Releases Aren't Dead
Although some of the hype about online press releases has died down, press releases are still a viable marketing tool.

How Dealing with Difficult People affects you?
The difficult person is someone we simply have to deal with. In those situations, we have three options. These options are: 1) Try to change ourselves, 2) Try to change the other person, and 3) Resolve to tolerate the situation – basically decide to put up with them.

How to be happy
Happiness is not luck, it’s not chance, it is a decision and it’s in our own hands!

Get The Facts

It was his perception that caused the outburst. "Why aren't there any managers at these sessions? Why aren't they required to attend, too?" he challenged. Hired to provide workshops on building trust in a workplace lacking it, I answered his question to the extent I could during that first session, "It's my understanding that everyone is attending," I offered. "But let me find out for sure and get back to you."

The Right Words For Positive Results
An article of 1143 words describing how language has an extraordinarily powerful impact in our lives, that you should choose your words carefully and focus on what you do want rather than what you don’t want.

Your Emotional Buttons
An article of 703 words focusing on accepting responsibility for, managing, and eliminating your emotional buttons.

Tips for Better Communication
Communication skills can improve your customer serrvice, sales, and ability to manage most effectively. Come ead this article and become exposed to some important business skills that will make a huge difference to your "bottom-line."

When you feel like jumping ship!
Making a career change can be one of those huge life changing decisions. Get into action and be open to the possibilities – life is a journey not a destination. Your career is a big part of your life so you had better enjoy the ride!

THE WAY WE SEE THE PROBLEM IS THE PROBLEM
Some successful people do not worry about the ‘why’ it is happening and ‘how’ it is happening questions, their distinctiveness lies in putting why-s and how-s together. They do not get burned out by the concept of ‘problems’, their actions are powered by the ‘concept’ of ‘opportunities.’

Forgiveness: Is Holding On To Anger Holding You Back?
Clinical studies have proven the very real link between the emotion of anger and the development of heart disease and numerous other unsavory ailments and illnesses. There's only one way to let go of anger. Do you know what it is? More so, do you know how to do it?!

HARNESING THE POWER OF DIFFERENCE
In the work situation where people are together for long hours under pressure, the ways in which we differ need to be understood and managed if sound working relationships are to be maintained

THINKING ABOUT THINKING
Thoughts and actions which are allowed to flow without being considered lead us to instinctual behaviour where we repeat the same actions, and often the same mistakes, as the past.

Being right

Being right can leave us with a sense of self-affirmation but it may involve conflict with others who also see themselves as right. Being right involves matters like the social consensus, received doctrine, social rules, and necessities for living together, but it is worth reflecting on how far this term can also be a trap. Insistence on being right may not always serve us and there are times when it is more useful to let go and allow another possibility to emerge.

Warp Speed or Blow Out
Life is measured by how fast and how much we can get done in a short period of time! Are you burning yourself out?

No One Appreciates Me
Do you frequently feel that you do so much for others, yet end up feeling unappreciated by others?

The Neuro-Science Behind Success: How You Can Outsmart Your Brain
So you think you are too old or too set in your ways to change? Not so! Neuro-plasticity research now proves what many have long known: that you are never too old to change, and more so, that you can rewire your brain to think and act in ways that lead to greater success in work, love and life.

Why don’t my goals work?

It is not unusual for me to meet with someone who has an incredibly detailed outline of their goals. It is sometimes layed out in a PowerPoint presentation with pictures and symbols. To the outside world it looks as if they have a very focused and productive guide for the future…BUT, they will say to me, “These are the same goals I have had for the last 7 years. I have made no progress towards these goals. What is the problem?”

Five Important Questions To Ask When Your Confidence and Faith is Shaky
It’s normal to have those times when self-confidence wanes, fears and doubts creep in and faith gets shaky. Learn how you can shift from doubt and fear to confidence and action.

7 Things I’ve Learned About Fear
Learn 7 things that will help you to think about and look at fear.

Are You In Or Out Of Integrity?
Learn the value and conditions of living in or out of integrity.

Authentic Living

You are meant to live an authentic life-a life that nourishes your soul, honors your heart, and provides you with meaning and satisfaction. A truly honest approach to your life enables you to act in empowering ways that are joyful for you. As a result, you go with the flow-letting go of guilt or worries about pleasing others who may have their own expectations of you There are certain belief systems and traditional pressures from society and family that make it more challenging to be true to your self. Following are some practices that may help you integrate a greater degree of authenticity in your daily life.

TRUTH TALKING – HOW TO SPEAK YOUR TRUTH
Do you struggle to say what you mean? Do people get upset and angry when you've said something - that you thought was the right thing to say? Truth Talking is a powerful tool that teaches you how to communicate with grace and ease so your message is heard.

Anger Solutions at Work: Why Customers Get Angry
There is a host of reasons why customers become angry. This article explains the most common causes of customer anger, and what you can do to not only diffuse their anger, but to win their loyalty for life!

Anger Solutions™ at Work: Dealing with Difficult People

Let’s face it – if you’re not somebody’s difficult person today, you will be tomorrow. We all take turns being difficult for other people, just as they can be difficult for us. The difficulty comes from differences in personality, communication styles, personal preferences, and our expectations of how things “should” be. In this column, I offer some practical and simple techniques to de-escalate and win over the difficult people in your life.

"If You Really Loved Me, You Wouldn't..."
How often do you tell yourself that another's uncaring behavior means that this person doesn't care about you?

Ten Ways To Be Better At Dealing With Difficult People
Dealing with difficult people is critical if you are to manage the rest of your team and business to the max. Yet sometimes, just one person can demand your attention, in one way or another, in a way more disproportionate amount than everyone else put together. And if you have two of them, well...

Saying Goodbye to Defensiveness
Part of fully claiming your own life is learning the steps to stay “in your own business”. What that means essentially is staying focused on your own affairs, rather than determining what those around you “should” or “should not” be up to.

Creating Boundaries or Barriers – Where do You Hang Out?
What I’ve seen as a professional coach is that much of our personal power (‘claiming our life as our own’) relies on setting clear boundaries – listening to our own values, asking for help, and knowing what we want and don’t want. There’s an art to setting boundaries that do not become barriers to love and closeness.

Good Boss Bad Boss

What kind of boss are you? The kind that brings out the best in his staff, or the kind people talk about behind your back? If your staff was interviewed about the management in your organization in general, and about their boss (you) in particular, how would you rate on a list of the 10 worst bosses they have ever had? Read on to find out how to deal with good bosses and bad bosses, and what kind of list you belong on!

Tips on Creating New Resolutions and Personal Goals
Tips on how to make your New Year Resolutions Work and align them with your personal goals

Blaming Others Can Ruin Your Health
Do you know that blaming others hurts you more than it hurts the ones you are blaming? Discover how to release blame.

Intimacy and Connection - The Aliveness of Life
Do you want to experience intimacy and connection with others, and the joy and aliveness that this offers? You need to start by learning how to love yourself, rather than abandon yourself.

Rage to Rapture
If you are reading this, there is probably a part of you that is tired of being angry, tired of flying off the handle at small irritations, tired of giving your nearest and dearest a hard time, tired of feeling guilty because you said and did things that were not acceptable.

Handling Change in the Workplace: Logical versus Emotional Reactions

People need time and support to adjust both logically and emotionally to change. This article explains how change can impact on staff and provides keys to help them adapt and settle into the new environment. Change can be positive if handled well or a recipe for disaster if handled poorly. Through the use of a case study, the pitfalls and negative impacts are discussed; then follows some pointers for managing change in the workplace and a practical method for accepting change on a more personal level.

Avoiding Emotional Overreaction at Work
Some people ask why it’s even worth trying to control your emotions, and what the benefit might be. Some of the side effects of triggered emotions tend to be becoming passive aggressive and even avoiding communication altogether. Obviously, these types of emotional reactions can create a serious roadblock in workplace communications.

EQ Leadership Vital Sign The Power of Anger
Blamed for violence, outbursts, and all manner of relationship troubles, anger has a bad reputation. But what if anger is actually a good, helpful ally that’s just badly misunderstood?

UNDERSTANDING RAGE BUSTING THE ANGERBUSTERS
Newton Hightower, LCSW and director of The Center for Anger Resolution, Inc., is spearheading the “Angerbuster’s Movement,” which is his attempt to eradicate anger from our society by suppressing natural emotions.

Are you able to say both Yes and No
I hear from many people that they see ever increasing expressions of anger in their everyday life. Understanding the process of anger is an important topic for all of us to take a closer look at.

Anger Management Practice The gift of forgiveness
This anger management Practice draws on the dual wisdom of Aikido and scientific research. "The gift of forgiveness" will help you explore how to change long term anger into a wider range of life affirming emotions. It is a simple yet profound Practice following the Seishindo principles of Absorption, Utilization, and Balance.

Anger – The Hardest Employee Performance Emotion For Managers To Deal With
Anger is the hardest employee performance emotion for managers to deal with. What do I mean by that? It is easy to get angry – the hard part comes with expressing our anger in a way that is productive. Unless we do this, the outcome of our anger is often much worse that the thing that triggered it in the first place.

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