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Giant Steps: How Robbins Achieved Success
A successful entrepreneur, a strategic advisor to world leaders, an award-winning speaker and an internationally best-selling author, Tony Robbins has become one of the world’s most recognized authorities in the life coaching industry. Through his seminars and audiotapes, Robbins is helping millions of people around the world live a more fulfilled life. How did he create the life he wanted for himself?
Silence Is as Good as Gold
A vital key to sales success is listening. The ability to listen well is absolutely indispensable for success in all human relationships and is probably the single most important skill for today's selling professional.
Hit the Pause Button and Watch Your Business Grow
Most people believe that to be good in sales or customer service, you have got to be a good talker. You often hear people say, "You have the gift of gab; you should be in sales!" Nothing could be further from the truth. Many top sales people are defined as introverts on psychological tests-up to 75 per cent of them. They would much rather listen than talk in a sales situation. Poor salespeople dominate the "talking," but top salespeople dominate the "listening." Sales and customer service superstars practice the 70/30 rule. They talk and ask questions 30 percent of the time and then listen intently to their customers 70 percent of the time.

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Giant Steps: How Robbins Achieved Success
A successful entrepreneur, a strategic advisor to world leaders, an award-winning speaker and an internationally best-selling author, Tony Robbins has become one of the world’s most recognized authorities in the life coaching industry. Through his seminars and audiotapes, Robbins is helping millions of people around the world live a more fulfilled life. How did he create the life he wanted for himself?
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