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We Have Met the Enemy ...
There are other coffee chains. And damn fine independents. The coffee is good at Dunkin' Donuts ... and McDonald's for that matter. (My next door neighbor will go to the mat defending DD.) Still, Starbucks is sailing in pretty blue ocean to this day. So why is its stock in the tank, why did founder Howard Schultz decide last week to can the CEO and re-take the job himself?
The 19Es of Excellence
Today's joyous commemoration of the birth of Dr Martin Luther King Jr and tomorrow's unique show of peaceful American renewal and celebration of limitless American possibility got me thinking about Excellence—no surprise. Out of which came these "19 Es of Excellence."

Anatomy of a Vision Statement
We can do many things well, but we can't do all things well. A carefully considered and articulated vision helps us know who we are and who we aren't, what we do successfully and what we don't, what we should take on and what we should gladly drop. The alternative - mindless meandering - is a sorry fate.

How sticky are your ideas?
Every now and then I come across a book that really nails its topic. "Made To Stick" by brothers Chip and Dan Heath is one of them. Their insights into consistently creating memorable messages is must reading for anyone in sales.
Stop Blaming Sales!
If sales isn't responding - then marketing is responsible. Marketing's role is to give sales the tools and training they need to sell the company's solutions. It's also marketing's role to get them excited about the newest offerings. So the next time someone starts to blame sales for lack of product acceptance in your customer base or for discounting deals that don't generate the margin or results you expected - think again. It's most likely sales is doing the best they can with what they've been given.

Managing Through the Power of Paradox
We thought things were better than they were. We were sure things would be better than they are. But here we are—in meltdown. We need to use the leadership paradoxes to win.
Top 10 Excuses Why Marketing Is Not For You
Excuses, excuses, excuses! Some days it feels like everyone I talk to has an excuses why they can't market their businesses. I've heard them all, from "the dog ate my marketing plan" to "my product is so good that it should market itself" but the one thing I know about excuses is that they don't build businesses. People build businesses, and if you think you've got a good excuse why you can't market your business, my guess is that you're in error. Just look at my Top 10 Excuses Why Marketing Is Not For You to see if your excuse shows up (betcha it does!).
MANAGING THROUGH MELTDOWN: 12 Things You Must Do to Exploit Tough Times
What do great leaders do when there's a meltdown? They don't think about merely surviving, or even just thriving. They think about, they focus on, how to exploit those tough times. We're going into the heart of meltdown management. This is a no-baloney, hands-on, take-no-prisoners guide. Being tough is part of the equation, but you have to know how to be tough. With the right tools and toughness you can turn potential disaster into real wealth.
Selling Insurance in the Land of Opportunity
Okay, so right now it looks like the land of barren desperation. You get a “no” before you even open your mouth. Your appointment book is empty and if something doesn’t happen soon you’ll have a matching bank account. So what’s this baloney about the land of opportunity?

I’m Not a Salesman
Yes you are...
9 Simple Virtual Team Outsourcing Tips to Make More Money
Is the cost of hiring a team holding you back? Discover the 9 Simple Virtual Team Outsourcing Tips to Make More Money in Record Time. I'll share them with you here and I hope you will pass it on to others who really need to discover how profitable it can be to outsource and delegate.
The Most Important Customer
Customer service is false propaganda.
I Want To Think About It
When customers tell you they want to think about it, they are really telling you they either have an unspoken objection or they are not convinced that you or your product and service is right for them.

Other baloney Related Articles

Selling Insurance in the Land of Opportunity
Okay, so right now it looks like the land of barren desperation. You get a “no” before you even open your mouth. Your appointment book is empty and if something doesn’t happen soon you’ll have a matching bank account. So what’s this baloney about the land of opportunity?

MANAGING THROUGH MELTDOWN: 12 Things You Must Do to Exploit Tough Times
What do great leaders do when there's a meltdown? They don't think about merely surviving, or even just thriving. They think about, they focus on, how to exploit those tough times. We're going into the heart of meltdown management. This is a no-baloney, hands-on, take-no-prisoners guide. Being tough is part of the equation, but you have to know how to be tough. With the right tools and toughness you can turn potential disaster into real wealth.
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