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Lesson #2: Always Leave the Doors to Innovation Open
“I think many people assume, wrongly, that a company exists simply to make money,” said Packard during an HP management training session in 1960. “While this is an important result of a company’s existence, we have to go deeper to find our real reason for being…A group of people get together and exist as an institution that we call a company…to do something worthwhile – they make a contribution to society.”

Bench Strength - The Key to Replacing Salespeople
When you send your replacements into the field, are your fingers crossed hoping they don't make mental errors that help competitors close business or are you confident because your replacements are better than those you replaced? Those are the two keys right there:

Are You In The Game
Have you ever noticed that it is the people in the stands who supposedly know everything about the game? They give all kinds of advice, but you don't see them actually in the game. It is as if the game exists only for them. Many will say that yes, the game does exist for the fans, for without the fans, where would the game be? I'd like to throw a wrench into that argument and say that, yes the fans are an important part of the game, but without the players, the game wouldn't exist either.
The True Cost of Free Marketing, and How to Choose the Right Marketing Tactics for Your Business
No matter what anyone tells you, there is no such thing as “free advertising”, and even cheap advertising usually isn’t. At the very least you have to count your own time costs to create your promotion. Plus you may need to hire a graphic designer, copywriter or even a marketing consultant to get the results you need. So don’t base your marketing and advertising decisions solely on initial cost. Instead you want to consider your goals, the true costs and the potential gains or ROI.

How to Evaluate Recruitment Consultants
Would your recruitment consultant advise you to hire a candidate whom they had not presented for your role, waiving their fee goodbye? If not you should fire them immediately, especially given current market conditions.
A Funny Sales Training Story
Then the fun began… After the first night with his 15 people William came back and reported no sales. Nothing new there for William. It only gets funnier. At work the next day only 11 of his people showed up for work and I questioned William who proceeded to inform me that he was weeding the garden and he was just keeping the best people. Well that night he came back with his crew and again there were NO sales. Again no surprise.

The Sales Management Equivalent to Baseball's Pitch Count
One friend suggested I find a way to correlate pitch count to sales. No problem. I am not a proponent of a sales manager doing the closing for his salespeople, however, should a two-call close cycle be on its fourth call; a six month sales cycle be in its tenth month, an exception is certainly called for. Or, if you consider a salesperson who is expected to perform certain levels of activity, who isn't meeting expectations, another exception might be called for.

Follow-up a Great Question with Dead Silence!
Ask a great question... and just listen... don't fall into the temptation of answering your own question or guessing at the answer.

Other bench Related Articles

Are you ready for your game plan?
A 75 and 25 year old men were sitting on a bench watching a ball game. The younger one looks at the elder and with a pompous attitude, asks him the following:” I am 25, my generation built Apple air, IPods and PDA’s”. What did your generation build? The older man turns his head and with simplicity, replies:” I am 75, my generation built the Computers that helped you build the Apple Air, IPods and PDA’s”.!
Leadership Development Your Company Can Afford…Even This Year!
Do you need to be developing leaders for the future? Do you think it must cost a fortune, and it's just plain out of reach for this year, given budget constraints? Learn how one company built it's bench to prepare for baby boomer retirements with an inexpensive, no-travel, highly effective leadership development process. And after strengthening their leadership team using this approach, learn about the great results they produced during the last five years.
The Changing Face of Executive Recruitment
In an ideal world, when there is a need to hire an executive or professional, you would select someone from your back ‘bench’ database of pre-qualified candidates. Cost and time to get this person on board would be negligible compared to initiating a standard recruitment effort. Now, cost containment of executive recruitment can be a reality.

Interviewing Techniques to Improve Your Success
The first thing we need to establish before we go through any interviews are the objectives of the selection process. Interviewing should not be just about filling an open position. Anytime you have an opening to hire someone, you have an opportunity to build bench strength, organizational effectiveness and the opportunity to introduce fresh ideas and new insights into the organization and it doesn't matter what level in the hierarchy the opening exists in. Consider the following key objectives of the selection process.

Why Professional Experience Hinges on Personal Value
The personal value attached to the people you do business with directly affects your professional experience. Treating others with the same respect and dignity you’d expect isn’t the bench mark in business. Try treating complete strangers as though they were your closest friends and you’ll immediately become valuable to them.

The Power of an Impossible Mission
I was sitting on one of the park bench at the top of Little Glassy Mountain at Connemara, Carl Sandburg's former home, when it hit me. I'd been reading excerpts from Napoleon Hill's Think and Grow Rich and Natalie Goldberg's Writing Down the Bones, and was pleasantly surprised to find a connection between Hill's "definiteness of purpose" and Goldberg's essay on the power of our obsessions.
Owning Your Own Business is Painful – Get Your Head Examined
Wherever you are on the path towards owning your own business, stop at the nearest bench, stare into space and examine your head. Do some serious introspection. It’s easy to fantasize about owning your own business, but to make that fantasy a reality there are seven “must do” items you need to tackle first, before you spend a penny on any business opportunity.

Results! Why leaders need to be great coaches
Coaching represents the most significant trend in leadership development within organizations in the last 25 years. Organizations of every size are interested in increasing bench strength, improving succession planning and elevating performance of employees at all levels. With tight budgets in a tough economic climate, organizations are looking for internal solutions. Instead of hiring external coaches, can managers perform this vital function? While most managers intellectually know the value of coaching, they aren’t necessarily convinced that the payoff is there. Citing time challenges and increasing workloads, managers wonder if coaching is any more effective than directing and giving advice. The answer is clear: coaching works ~ By Kathleen Stinnett
Boots, High Heels, Tennies, or Sandals? Come Watch the People Zoo
When was the last time you went to the zoo? The shopping mall can be JUST as adventurous! As interesting as all the animals are, my daughter, when three, told me while we were sitting on a shopping mall bench "This is as fun as the animal zoo, Mama". People have been watching people since the beginning of time. Why would someone pierce their tongue and eyebrow and wear hiking boots in the middle of shopping? Why wear striped shorts with a plaid shirt with sandals and socks? Why can you hear that one person laughing way above the noise of the entire mall and find them in high heels and "lookin' good babe"? And then there's those who have their cozy sweat pants on and "tennies". Who are these people and what makes them tick? With all the 22 companies out there with personality profiles, I have found after 30 years of sales experience
Leaders Put Good Intentions into Action
A recurring nightmare haunted Peter to re-examine and change the aimless and drifting course of his life. In his bad dream he was standing before a severe judge and disapproving jury. "You are charged with wasting your life," the judge bellowed harshly down to Peter standing before the high bench. "How do you plead?" Restraining himself from fleeing the courtroom, Peter was finally forced to whisper, "Guilty." He appeared ready to say more, then stood lost in thought.

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