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Making it through the Jungle: How Bezos Took Amazon to the Top
Bezos was hit with the hard reality of life when he came to the realization in university that he would never become one of the world’s great physicists. Little did he know that what the future had in store for him would be equally as impressive; from the garage in his two-bedroom home to the company’s global headquarters in Seattle that oversees its $8.5 billion in revenues, Amazon has become one of the largest e-commerce sites in the world. How did Bezos do it?
Leveraging Video Surveillance and Security for Customer Benefit
Do you have a video security system in your store? If so, are you getting the most out of it? There are more uses than just preventing theft, like analyzing customer behavior and traffic flow

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Mail Merge Your Newsletter
In the last issue I told you how to send out your ezine to a few subscribers by copying an Excel list of them into the 'Bcc:' (Blind Carbon Copy) slot.

Determining Your Real Exhibit Costs
Don't go into a trade show or event blind...be prepared.
Accessing Government Funding - First Impressions Count
You only get one chance to make a first impression. Nothing can replace the effectiveness of personal contact in this situation. If this is not possible, phone. Never do a blind submission. When your proposal lands on someone’s,desk they should be familiar with it and have been expecting it.

Learning from Lonely Farmers
It’s no big news that there are a lot of single people in the world hoping to hook up with that special someone. Some of them join dating services. Some go online. Some ask friends to fix them up on blind dates.
1.18 Building bridges: Working Out of Poverty
The majority of people in developing countries live and work in the back alleys of the marketplace, the informal economy, the rural subsistence economy and the care economy.This presents a major challenge.
Dealing with Blind Spots
This article deals with learning how to avoid blind spots by helping a client or team member gather all the necessary information they need for the task at hand.

Blind Spots
In my classes and consulting work on leadership, I often discuss the concept of a blind spot where the worst leaders are often blissfully unaware of their problems. My own observation in numerous organizations is that this is abundantly true. Hr Managers and subordinates are often frustrated at not being able to communicate how leaders undermine the very cause they wish to pursue due to this blindness. Daniel Goleman, who invented Emotional Intelligence, observed that leaders who are most deficient in EI are the ones who have the biggest blind spot. They simply cannot see themselves as others do, so they are deceived into thinking incorrect thoughts about how they are coming across. How can you remove the blind spot of a leader who has low Emotional Intelligence? My own ideas on this topic are contained in this article.

Referrals: The Blind Dating of Recruiting
Using blind date strategies to handle employee referrals.
Curiosity kills the cat but wins the customer
If you’re searching online for a blind date, you can narrow the field demographically to, let’s say, people between age 35 and 45 who live in Denver. And you can take a peek at the all-important photograph. But is that enough information to make even one valid assumption about someone? Before you commit to that blind date, you’ll want to know what kind of personality they have and what their interests and values are, among other things. That same kind of curiosity about your customers gives you a deep understanding of what they need or want-and serves as the basis for a passionate long-term relationship. It may be time to add intellectual curiosity to the competencies you require in your sales, marketing and customer service staff, and embed curiosity in your company culture.

Blind Faith
Blind faith can't be completely blind.
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