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Go, Coach!
I must admit that, though a fanatic football fan, I find that most coaches' books leave me cold. Not so the recent offering from legendary Michigan coach Bo Schembechler: Bo's Lasting Lessons (with John Bacon).

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Lesson #2: Develop a Customer-Focused Philosophy
“Let’s say you decide to buy a car – red, two-door,” says Dell. “All sold out – four months to get one – but a really convincing salesperson talks you into the blue, four-door and probably the rust-proofing too. The salesperson gets a nice commission, when she actually sold you a car you didn’t want. Then, the dealer sends a signal back to the factory that blue four-doors are selling really well – build some more!” Contrary to this, Dell’s philosophy is that, “We’ll listen, and we’ll respond…It’s about the customer. It’s that simple.”
The Semantic Web Can Be Your Friend
Alex Iskold, the founder and creator of Adaptive Blue, has a long and helpful post up titled Semantic Web: Difficulties with the Classic Approach. I have a small investment in Adaptive Blue (Union Square Ventures is the lead investor), love what Alex is up to, and relish anything that comes out of his brain.
Prioritise Your Day Keep Focus Win
It's such an easy thing to say, "Prioritise", yet many of us find it very challenging, especially in the moment, when the chips are down and everything is going wrong. So what can be done to make the difference to you and your business? How can you decide?...
Consulting Code Blue
Management consulting skills (or the lack of them) make the difference between the success and failure of a consultant. Poor skills usually result in the consultant not being asked back, or worse, being dismissed. Such dismissal is the consulting equivalent of heart failure. In many hospitals, they would call such a failure a "code blue". I use the term "code blue" to describe the situation of consultants who are quite talented but find themselves out the door and on the outs.
The Ariba Interviews: Re-engineering the Future of On-Demand?
Earlier this month I was contacted by Ariba’s PR firm indicating that they wanted to schedule an interview between myself and a senior executive from the company. The purpose for the interview was to discuss Ariba’s latest contract win in the Healthcare sector. For those of you who may not already be aware, Horizon Blue Cross Blue Shield of New Jersey will be, and I quote “leveraging Ariba’s on-demand Procure-to-Pay offering to drive savings, efficiencies and competitive advantage.” (Note: here is a link to the actual press release; http://www.ariba.com/company/news.cfm?pressid=2672).

How to Sell Your Services When the Economy is in Crisis
One thing you can say about an economic crisis. It sure puts everything in perspective. Unless you’re selling food, water, air, shelter, or utilities all of a sudden you’re a luxury. Guess what gets cut first when the chips are tough, luxuries.

Together We Can
After the events of September 11th, we saw individuals throughout the United States and the world come together as one - red, white, and blue. The differences in our personalities, race, gender, nationality, religious beliefs, etc. still existed but our very diversity became a way to show the terrorists that we are all different in many ways but still unite as one - red, white, and blue! Wouldn't it be nice if we could harness that same energy in our companies so that we worked together as one (but without the tragedy)? You can!!!

The Coffee Bean and Tea Leaf Franchise to open its fifth outlet in India
20 Jan 2010: Blue Foods leading coffee chain The Coffee Bean & Tea Leaf (CBTL) is all set to open its fifth outlet at Blue Heaven, Linking Road, Bandra West in Mumbai on January 21. According to the company's spokesperson, it is the third outlet of CBTL in Mumbai with the other two present in CR2 Mall, Nariman Point and Sobo Central mall,Tardeo in Mumbai.
Third Generation Leadership - Developing 3G Leaders (II)
G3 Leadership requires another element - it requires the ability to manage down those areas of the brain that are not helpful in leader-follower interactions while simultaneously managing up those areas of the brain that are helpful. I refer to these as "Red Zone" (not helpful) and "Blue Zone" (helpful). Where the leader has his or her brain's locus of control is critical because only G3 Leaders are able to engage everyone with whom they interact: a G2Leader can engage only some and a G1 Leader can engage only a few. As I indicated in my last article, the question is, of course, "How do we manage down the red zone and manage up the blue zone?"

Third Generation Leadership and Depression
A recent Scientific American article makes it clear that an early aspect of depression leads to creativity. A person feels “down” or suffers some disquiet about his or her situation and, under the right circumstances, can use this to develop new approaches – the experience is used to harness their creative ability. This is a “blue zone” activity and 3G Leaders are adept at helping people shift their brain’s locus of control into the “blue zone”. Such leadership can help many people avoid the debilitating illness of clinical depression.
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