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Best Buy Employees Deliver a Strong Brand. So Can You.
"It's not about the stuff. It's about the people."

YOU HAVE TO DARE TO LOSE TO WIN
The changing room's stark walls created a chill in my heart as I listened to the thunderous fans screaming for the first sightings of their team. Years of sacrifice, punishing training routines and now victory was just a step away. The enormity of the side we were about to play overwhelmed the expressions on our faces and we silently went through the pre-match ritual of preparing to play the game of our life.

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Lesson #2: Develop a Customer-Focused Philosophy
“Let’s say you decide to buy a car – red, two-door,” says Dell. “All sold out – four months to get one – but a really convincing salesperson talks you into the blue, four-door and probably the rust-proofing too. The salesperson gets a nice commission, when she actually sold you a car you didn’t want. Then, the dealer sends a signal back to the factory that blue four-doors are selling really well – build some more!” Contrary to this, Dell’s philosophy is that, “We’ll listen, and we’ll respond…It’s about the customer. It’s that simple.”

The Semantic Web Can Be Your Friend
Alex Iskold, the founder and creator of Adaptive Blue, has a long and helpful post up titled Semantic Web: Difficulties with the Classic Approach. I have a small investment in Adaptive Blue (Union Square Ventures is the lead investor), love what Alex is up to, and relish anything that comes out of his brain.

Two Ways for Entrepreneurs to Manage Risk and Avoid Losing Their Shirts
One habit that separates successful entrepreneurs from unsuccessful ones is managing risk. This article suggests two important tactics that every entrepreneur should lock in place in order to avoid losing their shirts.

Consulting Code Blue
Management consulting skills (or the lack of them) make the difference between the success and failure of a consultant. Poor skills usually result in the consultant not being asked back, or worse, being dismissed. Such dismissal is the consulting equivalent of heart failure. In many hospitals, they would call such a failure a "code blue". I use the term "code blue" to describe the situation of consultants who are quite talented but find themselves out the door and on the outs.

The Ariba Interviews: Re-engineering the Future of On-Demand?
Earlier this month I was contacted by Ariba’s PR firm indicating that they wanted to schedule an interview between myself and a senior executive from the company. The purpose for the interview was to discuss Ariba’s latest contract win in the Healthcare sector. For those of you who may not already be aware, Horizon Blue Cross Blue Shield of New Jersey will be, and I quote “leveraging Ariba’s on-demand Procure-to-Pay offering to drive savings, efficiencies and competitive advantage.” (Note: here is a link to the actual press release; http://www.ariba.com/company/news.cfm?pressid=2672).

Together We Can
After the events of September 11th, we saw individuals throughout the United States and the world come together as one - red, white, and blue. The differences in our personalities, race, gender, nationality, religious beliefs, etc. still existed but our very diversity became a way to show the terrorists that we are all different in many ways but still unite as one - red, white, and blue! Wouldn't it be nice if we could harness that same energy in our companies so that we worked together as one (but without the tragedy)? You can!!!

The Coffee Bean and Tea Leaf Franchise to open its fifth outlet in India
20 Jan 2010: Blue Foods leading coffee chain The Coffee Bean & Tea Leaf (CBTL) is all set to open its fifth outlet at Blue Heaven, Linking Road, Bandra West in Mumbai on January 21. According to the company's spokesperson, it is the third outlet of CBTL in Mumbai with the other two present in CR2 Mall, Nariman Point and Sobo Central mall,Tardeo in Mumbai.

Third Generation Leadership - Developing 3G Leaders (II)
G3 Leadership requires another element - it requires the ability to manage down those areas of the brain that are not helpful in leader-follower interactions while simultaneously managing up those areas of the brain that are helpful. I refer to these as "Red Zone" (not helpful) and "Blue Zone" (helpful). Where the leader has his or her brain's locus of control is critical because only G3 Leaders are able to engage everyone with whom they interact: a G2Leader can engage only some and a G1 Leader can engage only a few. As I indicated in my last article, the question is, of course, "How do we manage down the red zone and manage up the blue zone?"

Third Generation Leadership and Depression
A recent Scientific American article makes it clear that an early aspect of depression leads to creativity. A person feels “down” or suffers some disquiet about his or her situation and, under the right circumstances, can use this to develop new approaches – the experience is used to harness their creative ability. This is a “blue zone” activity and 3G Leaders are adept at helping people shift their brain’s locus of control into the “blue zone”. Such leadership can help many people avoid the debilitating illness of clinical depression.

Monsters at Work: Is Everyday Like Halloween
There is a crazy cast of characters that lie beneath the crisp slacks, power suits, bright white shirts and attractive coordinated attire that make up the outer appearance of the executives, high potentials, seasoned veterans, and budding stars sitting around the meeting table.

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