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Overcoming HIV and Building Her Community
Marie-Claire's story - One of Grameen Foundation’s first Village Phone Operators in Rwanda rises above the odds

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Lesson #2: Develop a Customer-Focused Philosophy
“Let’s say you decide to buy a car – red, two-door,” says Dell. “All sold out – four months to get one – but a really convincing salesperson talks you into the blue, four-door and probably the rust-proofing too. The salesperson gets a nice commission, when she actually sold you a car you didn’t want. Then, the dealer sends a signal back to the factory that blue four-doors are selling really well – build some more!” Contrary to this, Dell’s philosophy is that, “We’ll listen, and we’ll respond…It’s about the customer. It’s that simple.”
Lesson #2: Learning is a Process of Trial and Error
Neither Moore nor Noyce were natural-born businessmen. They were scientists, people who felt more comfortable inside the walls of a laboratory than within the four walls of an office boardroom. They had spent the majority of their youth conducting science experiments rather than doing sales, playing with molecules and electrons instead of learning about contracts and markets. However, once the two decided to branch off on their own and create Intel, they knew that their success would rest upon how well they could learn by trial and error.

The Semantic Web Can Be Your Friend
Alex Iskold, the founder and creator of Adaptive Blue, has a long and helpful post up titled Semantic Web: Difficulties with the Classic Approach. I have a small investment in Adaptive Blue (Union Square Ventures is the lead investor), love what Alex is up to, and relish anything that comes out of his brain.
Consulting Code Blue
Management consulting skills (or the lack of them) make the difference between the success and failure of a consultant. Poor skills usually result in the consultant not being asked back, or worse, being dismissed. Such dismissal is the consulting equivalent of heart failure. In many hospitals, they would call such a failure a "code blue". I use the term "code blue" to describe the situation of consultants who are quite talented but find themselves out the door and on the outs.
The Ariba Interviews: Re-engineering the Future of On-Demand?
Earlier this month I was contacted by Ariba’s PR firm indicating that they wanted to schedule an interview between myself and a senior executive from the company. The purpose for the interview was to discuss Ariba’s latest contract win in the Healthcare sector. For those of you who may not already be aware, Horizon Blue Cross Blue Shield of New Jersey will be, and I quote “leveraging Ariba’s on-demand Procure-to-Pay offering to drive savings, efficiencies and competitive advantage.” (Note: here is a link to the actual press release; http://www.ariba.com/company/news.cfm?pressid=2672).

An Introduction to Trojan Horse Marketing
Let me introduce you to a marketing principle called Trojan Horse Marketing. The reality is, when people see a marketing message or a promotion, their walls go up further. Trojan horse marketing works in the real world. Why? Because even if your prospect has strong walls and fortresses, when they see your Trojan horse, they see it as a gift from heaven, and they bring that gift inside the barriers. That’s what Trojan Horse Marketing is about. It’s about how to position your marketing as a Trojan horse; as a gift; as a welcome distraction from life; as an answer from heaven.
Together We Can
After the events of September 11th, we saw individuals throughout the United States and the world come together as one - red, white, and blue. The differences in our personalities, race, gender, nationality, religious beliefs, etc. still existed but our very diversity became a way to show the terrorists that we are all different in many ways but still unite as one - red, white, and blue! Wouldn't it be nice if we could harness that same energy in our companies so that we worked together as one (but without the tragedy)? You can!!!

The Coffee Bean and Tea Leaf Franchise to open its fifth outlet in India
20 Jan 2010: Blue Foods leading coffee chain The Coffee Bean & Tea Leaf (CBTL) is all set to open its fifth outlet at Blue Heaven, Linking Road, Bandra West in Mumbai on January 21. According to the company's spokesperson, it is the third outlet of CBTL in Mumbai with the other two present in CR2 Mall, Nariman Point and Sobo Central mall,Tardeo in Mumbai.
Doing Good and Having Fun Can Transcend a Language Barrier
Well I am on day three down here in the Dominican Republic and somehow my body is still functioning. I won't lie ... I am not someone that partakes in much physical labor. It's not that I don't enjoy it ... well ok, I don't, but I am loving every second of it down here. :) Today we were up early and headed back to the school in Herrera to do some painting. Our little 12 person team painted four classrooms and the kitchen! The walls were quite dirty to begin with but once we were finished everything looked fresh and new! If only we could see the looks on the students faces when they return to the newly painted walls. I am sure they'll enjoy it since they are some of the most appreciative people I've ever met.
Third Generation Leadership and Depression
A recent Scientific American article makes it clear that an early aspect of depression leads to creativity. A person feels “down” or suffers some disquiet about his or her situation and, under the right circumstances, can use this to develop new approaches – the experience is used to harness their creative ability. This is a “blue zone” activity and 3G Leaders are adept at helping people shift their brain’s locus of control into the “blue zone”. Such leadership can help many people avoid the debilitating illness of clinical depression.
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