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Call Accounting Software for the Budget-Conscious Manager
TEL electronics, inc. recently released version 3.0 of its popular call accounting software, the WIN-SENSE 32. This lasted release offers easier setup, advanced reporting options, and multi-PBX SMDR collection.
10 Steps to Create More of a Sales Culture
I spoke to a very lively group of 130 CEO's in Cincinnati today and the question about creating more of a sales culture came up. There are ten steps to accomplishing this:
Hiring Salespeople is Like Baseball Expansion
Hiring salespeople is scalable until you get to a dilution point - very similar to the expansion that took place in baseball...
Operationalizing the Brand - Aligning Promise with Reality
This articles discusses the importance of aligning your organization around the delivery of the desired brand experience, i.e., operationalizing the brand promise made publicly.

Other branch managers Related Articles

Are You a Great Manager?
A twenty-five year Gallup study of over eighty thousand managers discovered the secrets of great managers. Here’s what the research uncovered -- Great managers hire employees based on talent, not experience. This flies in the face of the arguments I hear from sales managers all over the country. They want experienced salespeople. Gallup found that great managers look at talent, not just history.
Borrower Becomes Lender, Helps Others
Adela Hualuque, El Alto Branch Office - ProMujer Bolivia

The "Never Play Favorites" Myth
Many year's ago, while training at a branch of Dean Whitter (now Morgan Stanley), I learned an important management truth. The branch manager at this office was mandated by corporate to spend a minimum of 60 percent of his time working with and supporting the stock brokers who had been given offices (based on their top performance) surrounding the "bull pen," where the vast majority of the brokers had cubicles. Those staff members in the cubicles were allocated 40 percent of the manager's time.
Writing SMART Goals (also called KRAs) from Job Descriptions
Many Managers (Including HR managers responsible for writing others Goals) often ask to help them onHow to Write Goals KRAs for Sales HR Finance Managers and Executives creating Goals (Key Responsibility Areas) for different designations, which they can use for setting Goals and/or conducting performance appraisals. While most of these managers are completely aware of their job profile, they find it difficult to shape it in a written form.
So what is the Definition of a Manager?
A classic definition of what managers are about is that ‘Leaders do the right thing and managers do things right’. A more standard definition is that managers would work towards the organisation’s goals using the resources at their disposal. It of course also depends on the size of the organisation. Larger companies might require managers to oversee the efforts and achievements of a further level of managers. A General Manager might have several other managers reporting to him or even several levels of management reporting to each other.
Whether Terrorists or Hooligans the End Result is Still The Same Mess
Last week's Panel discussion regarding the May 18th bombing of the Royal Bank branch at the corner of First and Bank in the Glebe brought to light many interesting insights including the consensus that this was not a terrorist act but an act of vandalism perpetrated by disaffected youths - probably from the neighborhood. That said the resulting consequences are nonetheless quite real in that there was both extensive property damage to the bank's branch, as well as a "tightening of security" that John Baglow said would lead to a tougher crackdown on legitimate protesters at the actual G8 and G20 Summits at the end of June. With the estimated costs of security rising from what now appears to be a modest $179 million allocation in March to an estimated $930 million today, does the G8 and G20 Summits really matter?
Opening a Branch Office – Options & Considerations
Work though the following checklist before you proceed with opening a branch office, in order to determine if you’re ready to take the plunge.
How Managers Undermine Employee Performance
Are you working in an organization where managers know how to motivate people? Are managers held accountable for listening to their employees and addressing any complaints? I coach a number of managers who consistently complain about certain employees, but don't take the time or make the effort to address any underlying concerns. Effective managers listen to their employees, and are open to any feedback that will improve work place performance. Spend enough time in meetings or the executive lunchroom, and you're destined to hear your fair share of managers' complaints about their employees.

Are You Genuinely A Leader Or Merely A Manager?
Without managers, the visions of leaders remain dreams. Leaders need managers to convert visions into realities. For continuous success, organizations need both managers and leaders. However, as most seem to be over-managed and under-led, they need to find ways of having both at the same time. Perhaps the best way to handle this paradox is for managers to aim to be managers when viewed from above, leaders when viewed from below and to remember that the need for leadership grows as we move up the organization. This is only one of the challenges that can make working life fun.

Matching Team Types and Focus
Managers' growing understanding of the power of a team-based organization has created an explosion of teams. We're now seeing a profusion of high-involvement teams, high-performance teams, corrective action teams, service and quality improvement teams, project teams, task forces, steering councils, process management and improvement teams, problem solving teams, cross-functional teams, departmental teams, work teams, regional or branch teams, self-directed and self-managed teams, semi-autonomous teams...to name just a few.

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