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brand experience Tagged Articles



From 'Whoops' to 'Wow' - How Brands Can Recover from a Blunder
When customers experience a not-so-good situation with a vendor, how can the vendor recover? What does that recovery attempt do for customer loyalty?
The Brand Story Web Marketing Process
If websites have one overarching goal it is to create confidence in whatever the website is promoting and who's promoting it. It doesn't matter if it's a product, a service, a sales campaign, or an idea, if the presentation is not minimally credible or optimally motivational, then it fails as a means of marketing communication.
Five Ways to Increase Profitability By Doing The Right Thing
Ethics is actually more profitable! Author and consultant Shel Horowitz, founder of the Business Ethics Pledge, shows how taking the ethical high road-and forming partnerships with your competitors-increases revenues and lowers costs.
Surviving through troubled times demands Marketing Excellence
An economic downturn is not the time for companies to start cutting back on their marketing activities.
Is Your Brand Strategy Helping Your Brand Image? 6 Ways to Tell
There's nothing wrong in being optimistic about your company's health, but skepticism can be a good thing as well. When it comes to the wellbeing of your business image, maintaining a realistic and workable brand strategy should be first and foremost on your list of things to do. If it's not, then you may be in trouble, and it may be time to examine whether your marketing efforts are reinforcing your brand's strengths.
Lead generation as an expression of your brand
If your brand is the whole experience of “doing-business-with” your company, then it follows that the outbound prospecting and lead generation you do should be an expression of your brand.

The Steps to Brand Greatnessor Purgatory
The process of developing your small business brand is made up of a series of steps - interdependent and progressively connected. Each step requires cultivation over time; represents an important brand building opportunity; and needs to be achieved in the eyes of your customers before you can proceed "up the ladder".

Internet franchises - the way of the future
So you want to invest in a franchise, but aren’t sure which industry would suit you best? If you are technologically savvy and like a challenge, an Internet franchise could be the way to go.
The Trouble With Taglines Why This Catchy Phrase Can Lead You Astray and What You Can Do About It
One of the most powerful components of a brand’s message is the summation of a brand’s position in the marketplace, the promise it offers, and the value it means to your customers; wrap that in a catchy turn of phrase in as few words as possible and you have yourself a tagline. The trouble is…

WHAT’S SO GREAT ABOUT DIRECT MARKETING?
The great thing about direct marketing is that it can be anything you want it to be.

Harness the Depth of Power In Your Brand
There’s a common misconception in the small business world that looks like this: Brand = Logo That’s simply not the case–a brand is so much more! If you think your brand is the same thing as your logo, then you’re missing out on your chance to harness most of your brand’s power.

Other brand experience Related Articles

THE TRUTH ABOUT BRANDING
Brand. Brand. Brand. Every company today wants to be a brand company. “We are a brand experience company,” or “we have just completed a rebranding campaign” seems to be the new, must-have mantra of organizations. This trend is almost overwhelming and far too often severely misguided.

Operationalizing the Brand - Aligning Promise with Reality
This articles discusses the importance of aligning your organization around the delivery of the desired brand experience, i.e., operationalizing the brand promise made publicly.
Lead generation as an expression of your brand
If your brand is the whole experience of “doing-business-with” your company, then it follows that the outbound prospecting and lead generation you do should be an expression of your brand.

Good Marketing and Stellar Customer Service Key to Small Biz Success
Businesses that don't have the cash flow to build brand recognition with brand management and advertising can still compete. The opportunity to differentiate lies in Internet marketing and sales tools. Here are a few guidelines in helping develop a successful shopping experience from decision to purchase.

Start Building Your Brand
Your brand is not just your company name or logo. It is what your clients and customers experience of your business and service and is what the brand menas to them. This article provides a list of unique experience contact points where the outside world comes in contact with your brand. Ask yourself how you’d score each item out of 10, and if it gets less than 8/10, then your brand needs some work in that area.

Do Bean Counters Understand Brand Value?
A company's brand has real value. Brand makes up 48% of Coca Cola's brand enterprise value. But outside of the Fortune 500, do CFO's and financial managers of small to medium size companies understand brand value?
Why Your Brand is Your Fortune
You may think Nike sells shoes and Apple sells Macs and iPhones, but you’re wrong. They sell their brand. Developing a powerful brand can spell the difference between struggling to make ends meet and achieving real success. Why is developing a successful brand so important? Take a Nike shoe or an iPhone and replace the known brand name with a generic label: you’ve just demonetized both products. Both are as functional as they were before, but neither is as valuable. A brand is an experience and a label or logo is what symbolizes that experience. It in essence becomes the experience.

What’s in a name? Brand Naming is Just the First Step
In the world of business, marketing, and advertising we pay a great deal of attention and money to how companies, products and services are named. Brand names are important. Brand names help us remember and help us associate a good or bad experience with a product, service, or company
3 Ideas To Ick-Proof Your Brand
Do you ever feel like your brand is out of alignment with your values system? If you said "yes", I'm curious: why is your brand icky? Your brand is made up of the look, the feel and the experience of doing business with you. Does it look like a mess? Is your design all over the place? Have you outgrown them and become more sophisticated and evolved? Does it feel pushy or sleazy? Are you using tactics that you think you need to use to make sales? Do you find that when you market, you wind up feeling like a slimeball? In any case, an icky brand is no fun. It's gross and uncomfortable, for both you and your clients. Join me in stamping out ickiness in branding.
Your Brand is More than a Logo or a Tagline
Many people in business believe their logo and slogan make up their corporate brand. And while they are integral to a company’s image, there is so much more to what a brand really encompasses.Your company's brand is its evidence of distinction. Your company's brand strategy is the adoption of that brand by everyone in the company and the process by which the promise of that brand is delivered to your customers.
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