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All I needed was a lamp...
Customer service can be like the weather – it’s something we all talk about but we feel like we can’t do anything about it. A recent experience has given me some new insights which have changed my perspective.

Getting investment from BBC's Dragons Den
In August 2008, Buggyboot creators Charlotte Evans and Carolyn Jarvis appeared in BBC's Dragons' Den TV series to seek investment for their business. Charlotte and Carolyn made a spirited presentation, which they describe as being one of the most challenging and nerve-wracking pitches they've ever given. After demonstrating the product and explaining the business, Charlotte and Carolyn secured the full amount of funding they sought and the support of a Dragon - Deborah Meaden. Read more how they got started

Its A Booming Time For Business
If you were a man you expected to retire at 65 and die at 75; and if you were smart you banked enough dough to see you comfortably through that stretch. We figured we'd get at least 10 good leisurely years before the grim reaper shows up without having to worry about money. Turns out, we were wrong.

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