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Small Business Operations Managers Deliver Huge Value
Are you an early stage or start-up small business entrepreneur who’s so busy you’re running around trying to do ten jobs at once? Are you running out of time everyday and can’t seem to get caught up? Let’s discuss how an operations manager can make all the difference towards the success of your business.
Develop Customer Centricity with CRM
Contrary to popular belief, Customer Relationship Management (CRM) is not a system, or a technology, or a simple application. CRM is a holistic strategy that places customers at the center of all business operations. Some call this customer-centricity; others coin this approach as listening to the “voice of the customer.” Regardless of semantics, CRM is the integration of people, processes, and technology, which allow a company to leverage its information assets to identify, attract, and retain profitable customers. CRM applications should not be viewed as the Holy Grail that will fix all your business challenges; they are simply facilitators.

What Small Business Owners Can Learn From Franchising
Franchising has proven to be an efficient and successful business model.Many of the factors which have caused this to take place can be applied to small businesses. This article presents valuable lessons from franchising and how to apply them to small business operations.
Lesson #5: Use Training To Keep Your Company Current
One of the reasons why Jenny Craig’s weight loss program has always been at the forefront of the industry is because is has always been at the forefront of new research and training. From its initial inception, Craig wanted to make sure that her company had not only the most highly skilled staff on board, but that their program was informed by the most current weight loss trends. To that end, employee training became a crucial component of Jenny Craig.

4 Ways We Kill Innovation
Yet when we separate innovation from our core business, set it apart as a unique process or proposition - we position innovation as "outside" our core business. We make innovation the exception rather than the rule, treat it as a point in time exercise rather than an integral part of the way we operate on a daily basis. Only when we embrace innovation as a conscious and continuous part of our daily actions can we reap the will rewards of innovation.
How Small Business Can Also Offer Perfect Customer Service
Internet has made business operations easy and at the same time extremely difficult too. While you have better access to target markets, your customers have similar access to your prospects. Just one dissatisfied customer can negatively influence hundreds of other people online. Poor customer service can mar your company’s growth and can even bring your business down permanently. So, if your customers are not happy with your service (and they might not tell you directly about it) – then you have a thing or two to worry about.
Funlayo Alabi, Co-Founder Shea Radiance, LadybrilleNigeria Personality of the Month
In all facets of various societies, worldwide, you can find Nigerians doing their country proud. One such Nigerian flying the green white green flag ,so prominently and boldly, is Funlayo Alabi. The DC/Maryland based Funlayo is co-founder and owner of AgroBotanicals, a company she founded with her husband Shola Alabi which focuses on obtaining fairly traded raw shea butter from women cooperatives in Nigeria; and shipping these shea butter products to the USA. AgroBotanicals also serves as a wholesale company selling large quantities of shea butter (1000lbs to container loads) to mid size cosmetic manufacturers.

5 Principles of Successful Leadership in Small Business
When we think about leadership,especially in regard to building and growing a successful small business, it's easy to envision the traditional top-down leadership that so often goes along with the term. We often think about leadership along the lines of being a major political leader or being the chief executive of a major Wall Street company. And while this certainly is a respectable vision of leadership, when it comes to small business, we've got to see beyond this traditional view. Following are the top 5 principles of successful leadership that I've found make THE difference in whether your business flies or flops.
Incorporation Separating Fact From Fiction
One of the most common questions I receive is should I Incorporate and will it mean I can deduct more on my tax return. The question comes up when I teach classes for small business owners and prospective new business owners. It also comes up at in email and phone calls I receive from clients and prospective clients on a regular basis. Many of those asking the question start with "I heard that if I incorporate I can deduct all my expenses and I will pay less in taxes". Although there are many reasons for Incorporating a business it's always important to do it for the right reasons and to understand the real costs, benefits and drawbacks. To do this it's important to start out by separating fact from fiction.

Use Your Email Signature
There are many branding opportunities that small businesses can and should be taking advantage of, the email signature is one of them. An email signature doesn't cost any money to setup, and it is a small, but important part of a professional image, and a professional brand. Every business email account should have a professional email signature associated with it. It's easy to make one, and it will remind your email recipients of the fact that you're in business every time you email them.

Zero Budgeting for a Home Business
Running a Home based business can be a task in itself. This will help you figure out how to run a home based business with a budget of zero.
Assignment Limits and Concerns About Benefits Liability
Human resource professionals are encouraged to review their companies' assignment-limit policies to determine whether they are too restrictive or even unnecessary.
Franchising Can Be a Legal Money Machine
Franchising is a unique income producer, that with a successful offering, and produce above-average income.
How To Sell To Large Corporations When You are a One-Person Business
Know what you can and cannot do for a large corporation.
Why You Should Include Open Source Work in Your Portfolio
Very recently, one of our product architects posted a job opening on our site to find an additional engineer to add to our growing team (in a remote provider capacity). He received inquiries from a number of interested freelance provider candidates and then proceeded to interview to find the top provider for the team. Once he had narrowed the list down to just a few freelance provider candidates, he researched their work history in more detail, finally selecting a particular candidate in India largely based on an example of his work. What it ultimately came down for my co-worker in his freelance selection process was reviewing prior work on open-source projects. Why should you care about open-source work?
Big Business Tactics for Your Small Business
If you are a small business or even a good sized business that wants to get bigger, you must first develop the systems and structure, or the foundational components that will allow your business to support a larger organization. For that to happen, you must find ways to work on your business, not just work in it. This is an old saying. The question is just exactly does that mean? This article talks about things you must do in order to help your business prepare for becoming a large business.
Marketing versus Sales Why anyone can sell
Have you ever wondered what is the difference between Marketing and Sales? In this article I will distinguish Marketing from Sales and I will also introduce the concept of operational definitions and the reason they are essential for successful business operations.

Single Entry Bookkeeping Accounting System
Under the double entry system of book-keeping, both aspects of every transaction are recorded, i.e. one on the debit side and the other on the credit side. Under the single entry system of bookkeeping, both aspects of every transaction are not recorded in the books of accounts. Under this system, the personal accounts of the debtors and creditors are maintained.
BUY BEFORE YOU BUY - GETTING PAID FOR LEAD GENERATION
By Mike Schultz and John Doerr Free is Fine, but Can I Pay Instead? Marketing is expensive. Especially when you sell complex products and services, your investments in brochures, websites, ads, direct mail, and PR can be steep. After all, you need to educate your prospects and seduce them with your solution and its benefits. This is a bit more involved than grabbing people's attention with a free sample for an impulse product like a cube of bubble gum with a gooey surprise in the middle

The 7 Essentials For Franchise Success
So you’re thinking about buying a franchise, but you’re not sure if you have what it takes to make it a success? To help you decide whether or not you should invest in a franchise, I’ve compiled a list of 7 essential skills and characteristics that you should have before you even think about signing a franchise agreement and handing over any money.

Show Some Generosity
Why giving it away may be good for business.
6 Ways NOT To Green Your Business
The amazing growth of the green economy is generating immense opportunities for entrepreneurs, but the experience of others still helps to avoid pitfalls and stay on track for success.
Good financial management
Good financial management is essential to the survival and success of every business.

Finance Terms Made Simple
Do terms like "gross margin" and "deferral of taxes" scare you? If so, then this short reference guide is what you're looking for!
5 Things That New Entrepreneurs Must Do For Consistent Business Growth
As a proud small business owner, are you able to do the balancing act of working IN your business while working ON it? Small businesses usually start when people who are specialist in some field decide to start on their own. Slowly they get so involved in the day-to-day business operations that the business cannot survive without them. This article will help you rise above the non-core business activities and concentrate on what you do best.
What are Royalty Fees?
Franchise royalty fees vary from one franchisor to the next. They can be very simple or somewhat complex. To begin with, let’s examine why franchisors assess a franchise fee in the first place.
Lining Up The Pillars Of Your Strategy: Syncing Strategy With Operations
Is your organization’s strategy embodied in your business operations? How confident are you, as the champion of your strategy, that it is on track within the layers of your business operations? Strategy alignment is the synchronization of strategic goals with operations and execution tactics. Strategy “misalignment” occurs when operational initiatives are not in sync with the defined strategic goals of the organization. Most organizations inherently suffer from some amount of immaturity and unsophistication in their planning process, and this directly leads the the misalignment issue you want to avoid.
Advantages & Disadvantages of Owning a Franchise
When considering life as an entrepreneur, it is important to understand the definitions of a franchise, business opportunity and a start-up business. There are, of course, advantages and disadvantages to each style of business. In this article we will discuss the advantages and disadvantages of owning a franchise.
Day Care Business Plan
Day Care Business Plan
Business Continuity Plan
Business Continuity Plan

Other business operations Related Articles

Small business Insurance
How to prepare your business for the Insurance coverage that will be required to obtain funding and continue operations on a day-to-day basis.
Top Ten Business Systems Necessary to Run a Business Profitably
Good systems support the business owner by helping him/her to make good decisions. Every business has several key systems that when run properly will help the business to be profitable. Monitoring the systems and watching key measurements in the system will help the owner to know when to make changes and when to keep doing the same things. Having an operations manual for your business will allow you to have one place to go when you want to redefine a process or update a key measure. The operations manual is also helpful to new employees as they begin to learn how your business works.

Franchise Operations Manuals
Franchisors are required to provide their franchisees with an operations manual, outlining how the business may be successfully operated.
Project Management for Internet Marketing: What Is A Project?
Creating a new web site is a project; managing that site once it's up and running is operations. Seems clear enough, right? Those of us who live in the real world know that very often it's hard to tell when the project stops and operations begins.
A Smooth (Business) Operation
Every business has its operations, whether they are highly organized, in disarray, or somewhere in between. Your business operations are HOW you design, produce, deliver, support, and maintain the products and services your business offers. The purpose of having business operations is to document, manage, and improve repeatable processes and systems that make your business sustainable, efficient, and profitable.

The PR Light Bulb: Generating the Best Ideas
When you own a small business, you always know what’s best. Decisions are on you. Operations are your kingdom. Customer service is your world. And PR, well that’s easy, right? Why would you need help? You know your business. The truth is; a little bit of external idea generation can go a long way.
Your Rules of Business
Do you have a set of rules that you use in your business, that go beyond just operations? These may or may not be something you'd add to your business plan, but do need to be integrated into your operations. They are the standards, and guidelines for how you do things, to what standard, and why. And hiding behind the position of being 'creative' does not excuse you from having these - in fact, creative type managers and entrepreneurs need these the most!

Lining Up The Pillars Of Your Strategy: Syncing Strategy With Operations
Is your organization’s strategy embodied in your business operations? How confident are you, as the champion of your strategy, that it is on track within the layers of your business operations? Strategy alignment is the synchronization of strategic goals with operations and execution tactics. Strategy “misalignment” occurs when operational initiatives are not in sync with the defined strategic goals of the organization. Most organizations inherently suffer from some amount of immaturity and unsophistication in their planning process, and this directly leads the the misalignment issue you want to avoid.
The Benefits of Outsourcing Your Employee Recruitment Process
In the business world, the term “outsourcing” could mean extra savings on manpower but for some, this new business strategy is a way to take away jobs from Americans. However, the truth about outsourcing is that it can help a business to simplify efficient operations. In one way or another, most business establishments today utilize outsourcing. Whether it’s for their factory, data processing or even maintenance; outsourcing is a practical option. The process of outsourcing is one of the most viable business models today. Business establishments that employ recruitment process outsourcing have reaped the benefits of savings while boosting the quality of their production and operations.
What Are Working Capital Loans and How can it help your Business
Working capital loans are a kind of loan that is intended to bankroll daily operations of a business or a company. Business owners and executive officers of a large company know the indicators to monitor just in case they are in need of a working capital loan from a bank or other alternative credit financing firms. Normally, a business needs this type of loan if they are having fiscal crisis within the company or they need additional funding to expand their operations. Under these instances and many more, a working capital loan is really necessary to the survival of both a small business startup and established business.
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