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Seven Ways to Leverage Your Happy Customers
A satisfied customer, they say, is a company's best advertisement. But advertising only works if people see it. So, how can you make sure you take advantage of your satisfied customers and leverage them to grow your business?

Other candid questions Related Articles

Active Listening Produces Sales Success
Active listening is a process that builds trust in your prospects, customers or clients and helps them to become more focused and candid in their response to your questions.
Talking with Franchisees - How to make the most of your due diligence calls
When researching a franchise opportunity, one of the most important things you will do is to talk to current franchisees in the system. No one knows the business like those out in the field and, providing you build the proper rapport, they are likely to give you candid answers to your questions which will in turn help you decide if this opportunity is right for you. You will want to speak with a number of franchisees, preferably some of whom are very successful and also some who are struggling. By reviewing the responses and comparing your own management style to those currently operating stores, you will have a better idea of where you might end up if you purchase this franchise.
Before you Buy: How to Interview Franchisees to Get the Real Scoop
The most honest and forthcoming franchisor can’t tell you what it’s like to be a franchisee. So, you should take the time to call existing franchisees and get some candid answers to your questions. Be careful that you don’t get a limited list of hand-picked contacts. It would be a waste of time to talk only to the most successful operators or those who are coached to give the “right” answers. Calling franchisees at random will give you the clearest picture of what you’re getting into.

How To Improve Your Own Time Management Through Seven Strategic Questions, According To Your Strategic Thinking Business Coach
Time is such a precious commodity and it is highly valued by strategic thinkers. Strategic thinking people want to get the most benefit out of their time and they have discovered that a great way to do just that is to develop the ability to ask yourself the strategic questions at the right time. And the beauty of this technique is that you only need to invest no more than sixty seconds to ask those questions before you begin any specific activity, task or assignment. The skill of asking the right questions must be acquired and as time goes by you will improve your ability to ask the real strategic questions. It is important to learn how to ask questions and one tip is to have your questions begin with the word “what.” Here is a list of seven strategic questions to ask.
Select Seminars and Workshops with Purpose
Recently, one of my clients asked me about a seminar offered by a competitor. His questions to me were, “Howard, take a look at this and let me know if you think I should go, and if you want to come with me?” Rather than answer the questions directly, I left him with these thoughts and some questions to ask himself.
Probing: Leading and Controlling with Questions
What: is a probe Why: do we use probes Questions are one of the most powerful weapons in a salesperson’s arsenal of procedures and techniques. Questions require a prospect to participate actively in the sale. Questions help us learn the prospects hidden wants and needs. Questions give us time to gain lost composure. We must become excellent question askers and effective listeners.

Socratic Struggles
Using the Socratic Method to guide discussions is a well known tool. The method is frequently used in educational situations, but it can be a powerful tool at work if used well. The caveat is that it can be dangerous if used poorly. What has been your experience with using the Socratic Method? Are you alert to when other people are using the method with you? The attached article has some of my thoughts on this subject and gives a list and examples of the six types of socratic questions. 1. Questions of Clarification. 2. Questions that probe assumptions. 3. Questions that probe reasons and evidence. 4. Questions that probe perspective. 5. Questions that probe consequences. 6. Questioning the question
What questions should I ask when buying a business?
There are many questions buyers typically ask when thinking of buying a business that include the level of sales, qualifications and motivations of the employees, questions about landlord and suppliers. While these questions are helpful and appropriate, this article offers some more questions that will help in the decision of buying a business.

Can Your Salespeople Sell More Effectively by Asking More Questions?
Selling by asking questions is hard. A list of questions isn't the answer. Left to their own devices, your salespeople won't be able to create the kind of questions that are needed. You might not be able to either.
After Your Engagement Survey: 24 Considerations to Turn Insight Into Action
Conducting an engagement survey is a good start. The value in the exercise though, comes in the action and dialog that follows the survey. The conduct of the survey should be considered a promissory note to your staff: they've delivered candid feedback - it's your turn now to deliver the data, and a plan for improvement.

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