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How Employees Are Your Greatest Asset in Building Loyal Customers
Do you believe that you cannot be the Southwest Airlines of your industry when it comes to building loyal customers? Read how one local retail store in a rather unglamorous and highly competitive industry has not let that belief stop them from becoming successful.

My take on the ‘iPhone lite, ‘Apple Pad’
Sometimes the rumors get it right, sometimes not. But I think they’re at least half off on the reports of Verizon and Apple working together on an “iPhone lite” and/or an “Apple pad.” My take: the former isn’t coming, the latter is. Though not necessarily with Verizon.

Other chief technology officer Related Articles

Giving Back
Corporate America reached a new low yesterday when the chief executive officer of Nestle S.A. asked Boston College’s Chief Executives’ Club “What the hell have we taken away from society by being a successful company that employs people? Companies shouldn’t feel obligated to give back to the community.”

TIDE Series-Taking Shape
This week we've spent time working ont he next TIDE Innovation Series event which is slated for October 11th and will feature with the Chief Operating Officer of Nakumatt Holdings. When I look back at how TIDE came about and what it's becoming I can't help but be amazed, like a small seed that grows into a giant tree this event is beginning to take shape.

Ten Questions with Compete
This interview features the chief marketing officer and product manager of Compete, Inc. They discuss how Compete competes with Alexa and Comscore, site metrics, and SEO practices.

ICT for Development
Two interlinking questions need asking, said Louis N. Diakit窠Chief Executive Officer, Afripa Telecom, Cd Ivoire and Global Leader for Tomorrow 2002, as he introduced the session. How is technology affecting development in Africa? and; How is African innovation affecting the way technology itself is used?

There’s a slow, slow train comin’ up around the bend: Epilog for the Ariba Interviews
Under the headline “Ariba is in demand claims finance chief” (refer to the link of the same name in the Web Resources section at the conclusion of this post), Ariba’s chief financial officer Ahmed Rubaie claimed that “a 71% leap in subscription software revenues is proof that Ariba has firmly transitioned itself into an on-demand technology company.” My initial reaction was . . . “well, that only took a year and a half.”

Presentation Skill and the CEO: What the chief explanations officer has to get right
Communication skills are sometimes viewed as a "nice to have" skill set that run secondary to other leadership skills. These so called "soft skills" though can make or break a senior executive, especially the Chief Executive Officer.

Successful Business Plans
If you are the Chief Executive Officer, what must you have in place for business plans to work?

Why Is the Chief People Officer Missing from the C-Suite?
The CEO, CFO, CIO and the list continues are recognized acronyms for executives in the C (Chief) suites. Yet what makes companies successful is people. So where is the Chief People Officer?

Is Your CFO REALLY a Chief Financial Officer
No offense to all those dedicated, competent, excellent performing CFO’s out there but I have to admit that I run into a number of individuals in business that hold the respectable title of CFO (Chief Financial Officer) that shouldn’t be the Chief of anything. Oh, some of these CFO impersonators do a good job as an accountant and some may even qualify as a Controller. But, there are some that just shouldn’t hold the title of Chief Financial Officer. “The chief financial officer (CFO) is a corporate officer primarily responsible for managing the financial risks of the corporation. This officer is also responsible for financial planning and record-keeping, as well as financial reporting to higher management. The CFO is also responsible for analysis of data”. So…… ask yourself; is your CFO really a Chief Financial Officer.

Title Inflation Emerges With A Vengeance
Suddenly, title inflation is everywhere. I’ve seen more business cards or email sigs lately with adjectives like “executive” or “senior” or “senior executive” or “special” or “chief” in front of more traditional titles (e.g. “vice president”). The “chief” one is especially bizarre since it’s not always obvious whether the CSO is a “Chief Sales Officer” or a “Chief Security Officer” which in and of itself is a problem.

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