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client Tagged Articles
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Increase sales by optimizing your sales funnel
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| Businesses sell but are rarely as intentional as they should be about it. While a business might do a lot of things to market and sell their products, they might be doing too much! Even more success with less effort is possible by taking a closer look at the sales funnel. Use these strategies to optimize your sales funnel and get more people buying from you faster. |
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Is Your New Customer Bucket Full of Holes?
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| Most small business owners focus most, if not all, of their marketing efforts attracting new clients-and hardly any on following up. That’s like pouring water into a holey bucket. Find out how to plug those holes with simple customer retention strategies in this helpful article…
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Smart Women Have a Marketing Mantra
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| This article is about continuing to get your marketing message out to the public on a regular basis, no matter how busy you get with clients. This is a key to success. It’s important to continually let your ideal client know about your services and that you are there to help them solve their problems with your product or service. |
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Smart Women and the Game of Entrepreneurship
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| This game is about designing a business that will be successful. Entrepreneurship can be both exciting and challenging. There are questions that you can ask yourself and action steps that you can take that will make your game of entrepreneurship successful and you will feel like a winner! |
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Your Value to Society, the World, the Cosmos.
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| The value you have of yourself & what you are putting out to the world is more important than people seem to imagine. |
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Entrepreneurs as Coaches
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| I was at a client's company last week and heard a brief hallway conversation as I was waiting for my lunch appointment. The gist of what was said sounded like two people in a war torn country.
"I bought lots of canned goods that were on sale just in case I lose my job" said person one. The response was "Yeah, I know what you mean; I just went to the thrift store to get my kids spring clothes because I am afraid to spend too much money." This went back and forth until they were out of earshot. |
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Get Unsolicited Referrals by Wowing Your Customers
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| So many businesses fail even on handling base expectations. Setting simple standards that everyone in you business adheres to demonstrates your reliability to your clients |
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What do I like about being a contract executive?
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| Sheila Hamilton, Managing Principal discusses the benefits of working as a contract executive |
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Tending Your Client Garden
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| Have you ever wondered why a relationship with a client who loved buying your product or service falls through the cracks? Do you want to learn how to bring an old client back into the fold, or breathe new life into an existing business relationship? The solution to re-establishing those valuable connections is a lot simpler than most people realize. |
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The Power of Educating Your Customers
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| Some people just don’t get it. You watch them and internally you roll your eyes, throw up your hands and get exasperated. Unfortunately, some of those people are your current customers. There is only one way to whip them into shape: You have to educate them on how to be your ideal customer or client. |
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You Screwed Up - Now What?
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| All businesses make blunders. Here's a solid, step by step methodology to getting you back in your customers' good books. |
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Other client Related Articles
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Do You Over Promise and Under Deliver
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| A new client recently admitted to me sheepishly that she often didn’t get to complete a client’s work until the client called to see if it was ready. I admired her honesty if not her time management skills.
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“Twelve Strategic Ways To Improve And Maintain Strong Healthy Client Relationships, According To Your Strategic Thinking Business Coach”
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| How would you describe the current health of your client relationships? Extremely healthy and fit? Just okay or average? Poor health? Critically ill? On life support? When was the last time your client relationships and your client relationship program had a review? Could you and your company benefit from improvements in your existing client relationships? These are critical questions in today’s world of business.
For the purpose of this article, I am going to presume that most readers will admit to stating they could benefit from improved client relationships. And with that in mind, I want to share twelve (12) strategic ways to improve and maintain strong healthy client relationships, according to Your Strategic Thinking Business Coach.
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How To Know When To Fire A Client Or Customer, According To Your Strategic Thinking Business Coach
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| One of the things business owners dread most is firing an employee. Well, there is another dread of business owners that is similar to that and it is the firing of a client or customer. The issue of firing a client or customer, or in other words ”letting go of a client or customer, is a real issue faced by all business owners. And I know from first hand experience that this is true. In my 25 years of business, I have “fired” clients and I have learned the strategic value of doing so. I have realized that not every client is the right or ideal client for me and that I have tried to become much more strategic in prospecting for and selecting my clients. Your Strategic Thinking Business Coach has developed a list of twelve (12) signals that will let you know that it is time to fire the client or customer and they are:
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The Insider Secrets to Not Losing Your Shirt on your Client’s Next Project
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My client Anna called me last week, completely frustrated, about an unfolding nightmare with her new client. Anna had recently accepted a new client who had an exciting project. They discussed what specific needs the client had, and Anna determined that it would fit in her schedule. She received a down payment for the work, and scheduled the time in her calendar. |
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How To Handle Customer Billing Snafus
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| Seriously, whether the client owes you the money or not is a moot point. Yes, you made an accounting mistake, but if the client agreed to pay you a certain amount each month in exchange for certain services rendered, and you have been under-billing that client for delivering those certain services, the client owes you the money, period. |
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3 Website Benefits that Improve Client Satisfaction and Retention
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| A website that doesn't make money for your accounting firm is a useless website.
The primary method of generating revenue with your website is by using it as a prospecting tool. It's a great way to bring new clients into the firm but don't become so focused on client acquisition that you allow other opportunities to slip by. You can use your website to improve your client retention as well. Combined with client acquisition, improved client retention can really shore up your firms bottom line. |
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10 Warning Signs That Prospective Client Is Not Right For You
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| In difficult economic times it is easy to let go of standards and take on a client who does not fit your vision of your ideal client. When few clients are in the pipeline it often looks attractive to take the ones that show up. When you do this you run the risk of having an angry client or worse one who is out a real energy drainer. Here are ten warning signs that tell you to avoid the client. |
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How to Find Your Ideal Client
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| Nearly every client I have says their perfect client is “everyone” because “I can help everyone” or “My book can help everyone.”
That might be wonderful but it is bad business. You can’t afford to market to “everyone.” And “everyone” doesn’t want you. They want to work with someone who specializes in “them,” not in everyone.
That’s why I was delighted when I signed a new coaching client who works with lawyers who are in a certain transition point in their careers and must make career and life choices. How cool is that! |
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A Means to an End
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| One of the most stressful moments for most sales people comes at the point when they have to decide whether or not to go around someone they have been dealing with to that point, be they client or prospect.
There are a number of factors in determining if and when to do an end run in order to win a deal. The value of the product/solution to the client organization; how pervasive is your solution in the client’s organization; how the client goes about purchasing both in terms of deciding and executing the purchase. And most notably, how good the rep is to begin with. |
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Coaching and Psychological Styles: Adjust Your Approach!
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| Most coaches understand, intuitively, the need to adjust their approach in dealing with different types of clients, but quite often, these adjustments don’t come until it’s too late, and the client has already lost faith in the process. Using an assessment to determine a client’s Perceptual Style at the outset of the coaching relationship can shift the equation, giving the coach the tools he/she needs to connect with the client and speak that client’s language right away. |
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Featured Article
SBL Loans In Canada. Degree In Rocket Science Not Required For The Canadian Small Business Loan
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look like the website and profile younger
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