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Selling Success Marries the Sales Approach to a Proven Process
A recent poll by a respected sales guru suggested that during your first meeting with a potential customer (a.k.a. prospect) you can begin your presentation after you have established rapport. Maybe that works for you, but given that only 2% of all sales are made on the first contact, this sounds like a recipe for disaster.

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Which Meat Truck Do You Follow When Youre a Hungry Dog
Here's a wonderful story that I share with my clients that helps answer this question. Let me share it with you...
Thirteen Strategic Actions To Achieve A Positive, Proactive and Prosperous Life
At each business coaching session or Strategic Planning Team meeting, I always ask clients to share a positive business & personal experience they have had since our last meeting. Most times my clients readily share something, but sometimes they hesitate or struggle to think of something positive to share. This experience of witnessing their hesitancy and/or their struggle with my request has been extremely eye-opening and valuable to me as a business coach. It has provided me with an opportunity to coach them on how to achieve a positive, proactive and prosperous life and to recognize the many positive things that surround them everyday, which they may be taking for granted or not recognizing. Your Strategic Thinking Business Coach developed the following list of strategic actions to achieve that positive,proactive & prosperous life.
Findings - Impact Study of the Zakoura Microcredit Program
It must be noted that in general, there were relatively more clients as compared to non-clients who were open and more at ease in answering the questions raised. For example, to a question referring to changes in their income, the proportion of clients who gave no answer was 1.1% as against 9.3 % for non-clients.

Mother of a sales performance
As the New York Stock Exchange is now looking at "employee engagement" as a significant predictor of higher share value and market return, and given we are all competing, not just for clients and market share but for good employee talent, maybe a key performance indicator for sales management could be in Organisational Citizenship Behaviour (OCB).
Competence Is In The Eye Of The Beholder
You’ve heard the old phrase, beauty is the eye of the beholder. Yesterday I got a reminder that competence, and other business success factors, are also determined by the customer. I got a great referral from my friend, Rick. I’ve known him for years and I think the world of the work he does. We share clients fairly frequently so I wasn’t surprised to get a call from one of his clients, asking to work with me.
How to produce an Enewsletter that gets read
We thought we would share our tips on what makes a great enewsletter. Enewsletters improve communication channels with clients, share good news stories, share expertise through tips and also assists in building a database of potential clients. Not only is it a great way to share your stories, it can also be a powerful marketing tool providing useful information to the reader while indirectly promoting your services.
6 Questions That Uncover Your Brilliance
When I work with clients, I use a series of processes that leads them directly to the magic of their work that they can express in their Signature Talk. Today I want to share with you six of the questions I use with clients that will help you explore the message that underlies your brilliance.

Testimonials: When Is the Best Time to Ask?
When a client expresses that they’re pleased with your work, ask if you may share their story with your potential clients. If they say they have no problem with this, tell them that you will send an email requesting their testimonial.

Mirror, Mirror On The Wall… Will My Brand Help Me Rise Or Fall?
Is your brand an accurate reflection of what it’s like to do business with you? Does it help your business rise to the top? Or, does it trip you up, miss the mark with your clients and make you fall flat? Your brand has to reflect you – in some ways. When you’re the driving force behind a small, service-based business, it naturally follows that your brand will share some common ground with your personality. After all, your business is based on your mission, your talents and your desire to make a positive impact with your clients.

5 Critical Shifts for New Economy Success
Here are a few critical shifts that power success in the new economy. I've been sharing them with clients and audiences lately and thought I'd share with readers too.
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