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Lesson #3: Learn To Put People First
“First and foremost is our corporate philosophy, which we call PSP: People, Service, Profit,” says Smith. “If you're going to run a high service organization, you have to get the commitment of the people working for that organization right at the start. If you don't, you'll never be able to deliver at the levels of expectations of the customer.”

Other collar professions Related Articles

Your Circle Of Influence
Preachers, funeral directors, and a few other professions have learned “the 300 rule” through personal experience.
Three Keys To Attracting And Retaining Customers Or Clients
By carefully studying the attributes and techniques used by suc­cessful sales representatives from a cross-section of industries and professions, you can determine what it really takes to sell your products or services.
Leave It All To Have It All
Today's laid off workers are not the blue-collar workers in manufacturing jobs: those have long since been shifted to China. Today, prized engineers and corporate Vice Presidents of such-and-such have been sent to the bone yard.

Recruiting for Dummies
When facing the challenge of recruiting personnel, most organizations out there believe that a job posting and some behavioral based interviews will suffice to hire the best candidates—this is true at some point if you are recruiting for some technical jobs such as machine lifter or tractor driver, not that there is anything wrong with these jobs, but the pool of candidates and degree of job functions and expertise will differ if you are hiring a white collar or top executive.
Open Letter to those in Business and Professions
The need for ethics today, in business and professions
Home Business Expert: Direct Sales & Realtor's & Mortgage Lenders
Direct sales and real estate has over the years been among the most rewarding and highly paying of all professions.
3 Ways to Create Elite Sales Cultures
What is the similarity between a fighter pilot, neurosurgeon, navy SEAL, trial lawyer and a marine? The professions are regarded by many people as elite professions that have high barriers for entry and retention. Despite the barriers, these professions continue to attract candidates year after year that want to break through those barriers. Wouldn't it be interesting to apply the same tactics and strategies used in creating elite professions to creating elite sales teams? No need to reinvent the wheel, just use some of the wheels already in existence with these professions.
Business To Business Franchises: 5 Compelling Reasons To Own One
Those who possess good selling skills, enjoy building meaningful and productive relationships, and the challenge of interacting with fellow business owners and managers, rather than consumers, will find some excellent opportunities worth investigating in the Business To Business franchise category. Your options are numerous, whether you have background in a white collar or a blue collar industry. B2B franchises offer several advantages and nice benefits, some of which I would like to discuss.
Why Consider a Career in Coaching for Health Care Professionals?
Are healthcare professionals whose attraction to their career stemmed from their desire to care for people doomed to stay in their professions forever? Or are there other professions that can fulfill the same needs?
Ten States Losing White and Blue-Collar Jobs
The unemployment rate for workers with a college degree is 4.4 percent, as compared to 10 percent for those with only a high-school education. Nonetheless, an analysis found that some seven states have decreased the percentage of their workforce in white-collar jobs over the past decade.
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