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CRM for a Small Business
A client of mine called me the other day looking for some advice. He owns and operates a small distribution business and as he put it is considering investing in CRM technology with the aim of helping his business through automating his sales and customer reporting.The catalyst event for this call was that one member of his sales team had recently left the company taking with him a long list of contacts and presumably with time customers.

Other company change Related Articles

Change Is Here To Stay Thoughts From A Change Agent
"The trouble with the future is that it usually arrives before we're ready for it." Arnold H. Glasow Whenever someone refers to me as a "Change Agent," I accept it as a real compliment because that is a very accurate description of what I am. Since change is here to stay, I wanted to share some thoughts about change and some strategies on dealing with change. Change in the workplace and in our lives is inevitable. The way most people deal with change can vary from trying to ignore it; getting angry; wishful thinking and/or running away. A very positive way to deal with change is to look at change as a spawning ground for new opportunities for the business or organization.

Change Management: How Your Leadership Can Separate Business Symptoms from Problems
Leadership is the vehicle that drives change in any organization. Before change can be implemented, leaders must clearly identify the real change management issues facing the company. Learn how your can construct your own leadership audit to begin to separate the symptoms from the problems.
Lesson #4: Thrive On Change
Dell believes in the power of deriving strength from change. When speaking on the issue, he often makes a link between change and “the Chinese character for crisis which represents both danger and opportunity.” The success of his company has come about in large part due to Dell’s ability to not only withstand change, but also to take advantage of new opportunities.
The Value of Change
Marketing people can be divided into two categories: those who resist change and those who welcome change. Guerrillas are in the second category. They not only welcome change, but they also are ready for change and respond to change.

Change Management
In order for a company to be a success, change is necessary. Without change, of course, companies cannot better themselves, provide more opportunities and prosper. Change, of course, can be negative, but improvement requires change and improvement is what all companies should strive for. But what about the transition that comes with change?

The Problem With Plans
You'd change course rather than fly into a thunderstorm, wouldn't you? Even if that storm wasn't in your flight plan? Markets change, customers change, people change - plans should change too.

Profitable Online Business Ideas and the Recession: Keys to Success Part 2
In the last article we discussed the need for change. Without the willingness to change, nothing will change in our life and circumstances. We can want change or things to change all we want. We can want change or desire for changes in our life till we are blue in the face, but nothing will happen till we take a step towards that change. You hear people all the time talking about wanting things to change in their lives, but sadly nothing ever does. Why? They seem to want things to change. They agonize over the things going wrong in their life, but nothing changes. In truth, things usually get worse.
Change is a Fact of Life --- Six Keys That Make a Difference
Without change your company becomes stagnant, uncompetitive and boring. A leader's major responsibility is to create change, instigate change and then manage change effectively. In spite of the fact that creating change is a key competency required to be an effective leader, most people resist change. This includes leaders themselves. However, effective leaders accept change as a positive force and they are able to convince those that follow them that change is nothing more than a roadmap to a new and better destination. How do these leaders minimize that natural born resistance to change?

Change on Purpose
More than ever before, our current economy demands of most companies the ability to achieve measurable results that are specific to profitability, growth, cost containment and operational effectiveness. Of course, none of this will be possible without leadership and organizational change. Without change your company becomes stagnant, uncompetitive and boring. A leader's major responsibility is to create change, instigate change and then manage change effectively. In spite of the fact that creating change is a key competency required to be an effective leader, most people resist change. This includes leaders themselves. However, effective leaders accept change as a positive force and they are able to convince those that follow them that change is nothing more than a road map to a new and better destination.
Management vs. Leadership: What Do You Turn To For Transformational Change?
When a company seeks to make transformational change – the type of change that is defined as an organization-wide cultural shift that takes place over time as the result of a change in the organization’s underlying strategy and processes.
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