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conducting a survey Tagged Articles
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When is it okay to lie?
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| Tell your clients the truth so that they'll have a reason to trust you. |
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Other conducting a survey Related Articles
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Custom Survey Do’s and Don’ts
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| If your company opts to utilize a custom survey instead of a published market survey, here is a short guide to creating the perfect survey. With this overview your organization is sure to avoid these classic mistakes. |
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Financial Supply Chains: Member Question & Survey
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| Network Member Question:
What does the term "financial supply-chain" mean to you?
Enrico Camerinelli, Finance Director Europe's consultant editor for supply-chain has developed a short online survey on this subject - should take a couple on mins for you to complete - would be grateful if you could take time out to complete - the web link to the survey is as follows:
(Note: to access the survey, please contact the author)
Look forward to hearing your views
Question Submitted By:
Steve 'Dunkerley'
Project Director - Finance Director Europe (FDE)
United Kingdom
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Six Ways to Boost Response on Your Surveys and Gain More Useful Information
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| If you take the time and trouble to do a survey...these easy steps will increase your responses and provide more valid data. So... you spend time and effort putting together a survey, so you can have real information about what your customers and prospects are actually looking for. |
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Six Steps To Creating More Productive Staff Performance Evaluations
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| Conducting a performance review can be difficult, for both the employer and employee. However, done correctly, the review process can be productive and key to employee retention. This article provides some helpful tips related to preparing for and conducting effective staff performance evaluations. |
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Measure your Sales Support Effectiveness
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| Providing marketing support to sales professionals is an equally challenging and rewarding task. Improve the value of your delivery by conducting a Sales Support Effectiveness Survey. |
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Why you should stop trying to delight your customers
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| Delighting customers does not build loyalty. Reducing customers’ effort does.
These were the findings from a large customer service survey conducted by the Customer Contact Council (CCC), and featured in the July edition of the Harvard Business Review. The survey’s aim was to get answers to three questions:
1. How important is customer service to loyalty?
2. Which customer service activities increase loyalty, and which don’t?
3. Can companies increase loyalty without raising their customer service operating costs?
After conducting structured interviews with customer service leaders and a study of more than 75,000 customers, the CCC uncovered three findings... |
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A Legal Analysis of a Preferred Method of Retail Sales
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| There are several methods of conducting a business in the area of retail sales. They include private ownership of one or more stores, a “chain store” system, public stock ownership of companies to provide capital for expansion and franchising. This article explores the legal aspects and benefits of conducting a business through the use of franchising. |
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Medium Sized companies struggle with B2B demand generation too
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| Previously we looked at the results of a survey by Act-On Software, which found that large companies (500 employees or more) were struggling with B2B demand generation.
The survey showed that the vast majority were doing only “Top of Funnel” activities, like email campaigns and events – which drive raw, unqualified leads. Few were doing lead nurturing and almost none were doing lead scoring. |
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Simple Ways to Survey Your Webinar Audience
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| Good presenters will survey their audience before a webinar to understand their needs. There are a number of methods you can use for actually doing this survey, depending on your audience and their preferred methods of communication. |
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After Your Engagement Survey: 24 Considerations to Turn Insight Into Action
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| Conducting an engagement survey is a good start. The value in the exercise though, comes in the action and dialog that follows the survey.
The conduct of the survey should be considered a promissory note to your staff: they've delivered candid feedback - it's your turn now to deliver the data, and a plan for improvement. |
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