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••••••>SEO Tip of the Day: SEO for the Lifetime of Your Website
Search Engine Optimization must be done for the lifetime of the website if you wish to maintain top search engine rankings
The Enemy is Out There
Every second you spend pointing a finger at another group in your organization, trying to show how you can do their jobs better, you are wasting valuable time and resources. Not to mention the professional disrespect and contention that blooms. While you are infighting and pointing fingers, your competitors are laughing all the way to the bank.
The Internet Tax Man Cometh
If your small business is like most, the majority of your large purchases are made locally from companies that already collect sales tax. Furniture and computer equipment are typically the largest ticket items a small business buys, so unless you bought your desks and computers off of Ebay (which is highly possible these days) you should be OK.
LIFE IS DIFFICULT
In Scott Peck’s remarkable book; “The Road Less Traveled,” first published in 1978, he opens with the now famous line; “Life is difficult.” He then goes on to say; “this is a great truth because once we truly see this truth, we transcend it. Once we truly know that life is difficult --- once we truly understand and accept it --- then life is no longer difficult. Because once it is accepted, the fact that life is difficult no longer matters.”

What do I Know about Success?
I recently faced an interesting challenge when a well-meaning advisor asked me exactly why people should believe that the Dynamic Components of Personal Power should work. His contention was that I had not yet reached the level of success I’ve set for myself, so why would I be teaching others how to create success?

Other contention Related Articles

What do I Know about Success?
I recently faced an interesting challenge when a well-meaning advisor asked me exactly why people should believe that the Dynamic Components of Personal Power should work. His contention was that I had not yet reached the level of success I’ve set for myself, so why would I be teaching others how to create success?
Technology and the Growing Talent Crunch!
A debate of reasonable fury has been raging since the Bureau of Labor Statistics released their latest report on procurement sector job growth. The primary point of contention is the BLS’ assertion that the “overall employment for purchasing and supply managers is expected to grow slower than the average for all occupations through the year 2014.” Adding further fuel to the “sky is falling” fire that seems to be the theme of the majority of commentaries written on this issue, is BLS’ position that the “demand for purchasing workers will be eliminated by improving software.”
Survive or Thrive: It’s Your Choice
The U.S. economy is experiencing a rough patch right now, and organizations in all sectors are faced with the challenges. While the media focus on stories about how people & organizations are suffering financially & otherwise, everything is not doom and gloom. There are businesses that are doing just fine, and opportunities abound for those who seek them. Whichever scenario fits your situation, my contention is that you have the ability to optimize your quality of life, and that of your organization, by choosing how you view your circumstances. Though there are things we are unable to control, we can control how we perceive our respective situations. How we view ourselves and the world around us leads us to take actions that shape the quality of our lives. That perception is a choice each of us is free to make at any time.
The Enemy is Out There
Every second you spend pointing a finger at another group in your organization, trying to show how you can do their jobs better, you are wasting valuable time and resources. Not to mention the professional disrespect and contention that blooms. While you are infighting and pointing fingers, your competitors are laughing all the way to the bank.
Customer Service is NOT a Department
The average attendee in my seminars states that they have had mostly "average" customer service experiences, a few "horrible" experiences and just one "fantastic" experience in the past month. Tony Alessandra calls these Moments of Mediocrity, Moments of Misery, and Moments of Magic. It has been my contention that every company has the ability to stand out by simply striving for the WOW experience that Alessandra calls a Moment of Magic. While I agree that the customer service professionals on your team do absolutely drive the customer experience, I would like to challenge those of us in the sales side of the business to take a closer look at our role in this process. Let’s break down that MAGIC into an easy-to-digest (and apply) acronym: Managing Expectations, Assessing Needs, Growth vs. Maintenance, Interest and Communication.
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