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Synchronization Versus Compression Should Guide Government Procurement Policy (200th POST)
Government is never boring. On one hand you have the Government of Canada who despite earlier hopes has once again reverted to muscling a shared services platform down the unwilling throats of stakeholders, the majority of whom oppose the current direction. A move which is ironically being introduced at the expense of the very business and innovation the mandate is purported to protect.

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Communications Tips
"The Greatest problem in communication is the illusion that it has been accomplished." George Bernard Shaw The great quote by George Bernard Shaw confirms what I have experienced in my 35 plus year career. And in my past 23 years in my own business, I cannot think of a single instance where "communication" was not listed as a problem, challenge, frustration, irritant, etc. in the focus groups, discussion groups and other strategic planning endeavors I have conducted. Communication is a challenge. And it is an opportunity for very positive impressions if one works at doing it effectively.
The Money Connection
New franchisees need to come up with a lot of money, especially when considering the total cost of building a location, supplies, overhead, and living expenses while you get started. Franchisors need to find big bucks, too, especially when they're trying to keep up with the demands of a growing system. Where do franchisees and franchisors find the money to finance their franchise dreams? We talked to Bernard Siegel of Siegel Capital and John Rinaldi of Irwin Franchise Capital for their views on how to make the money connection.
The Creation of an Objection
“You attract to you the predominant thoughts that you’re holding in your awareness, whether those thoughts are conscious or unconscious.” Michael Bernard Beckwith Before attempting to handle any type of objection, it’s important to begin by looking at the beliefs that sales people are holding in their minds. If they are focusing on what objections they believe they will encounter, they will unconsciously transmit these thoughts to their prospects.

A New Year's Observation
It takes all kinds. That’s something we’ve noticed in the past year in the news, with Bernard Madoff topping it off. We have a saying in construction when the structure of a building is completed--a ‘topping off party’ to signify the top floor has been put in place. Somehow, the past year got its own topping off party but not in the best sense.
My Kinda Guy!
Several Sunday papers reviewed Neil Sheehan's A Fiery Peace in a Cold War: Bernard Schriever and the Ultimate Weapon. It's a "one guy against the world" story of the first order.
Assumptions Are Conversation Killers
Assumptions can really derail a conversation. Don't make assumptions about the other person when you are in conversation. If you find you are making assumptions, test them out. Ask, "Why do you thing that is so?" Remember, in many cases you really don't know what the other person is thinking or feeling. To quote Bernard Shaw, "You think you do; but you don't."
Hire People with Organizational Grit!
“Reasonable people adapt themselves to the world. Unreasonable people attempt to adapt the world to themselves. All progress, therefore, depends on unreasonable people” - so said the famous Irish playwright George Bernard Shaw. For organizations seeking progress and change there seem to be too many reasonable people about!
Thought leadership tips from an expert
Bernard Salt is Australia's pre-eminent thought leader on consumer and demographic trends and represents KPMG at conferences around the globe to share his insights. Here he shares his views on what it takes to become a thought leader and some valuable tips on how to get there.

Talent, Communication, and the BP Oil Spill
Tony Hayward, CEO of BP, has had a pretty rough couple of weeks. His response to the grilling by congress and his handling of communications surrounding the Gulf of Mexico oil situation was tone deaf to say the least – at least to US ears. And yet Tony is obviously a very talented guy. After all you don’t get to be CEO of BP by being a slouch. So what went went wrong? One of the hypotheses that have been circulating in the media is that there is a culture difference between the UK and USA on the use of language. As remarked by the playwright George Bernard Shaw, “England and America are two countries separated by the same language”.

Thermometer Manager or Thermostat Leader?
The late 19th century Irish playwright, critic, and social reformer, George Bernard Shaw, had a lot of useful things to say about personal effectiveness. A few of his comments have hung on my mirror or been posted in my day planner over the years. This one speaks to a core management-leadership choice we all have; "The reasonable man adapts himself to the world; the unreasonable one persists in trying to adapt the world to himself. Therefore all progress depends upon the unreasonable man."
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