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Client Loss: Three Types of Women Entrepreneurs, Three Types of Responses
In an increasingly tough economy, losing clients can be a daunting proposition. A new study reveals that different types of women entrepreneurs have different approaches to running a business and dealing with everyday business challenges that arise. This article details how three very different types of women entrepreneurs are likely to respond to the loss of a client—along with insights for building business resilience and moving ahead.

Other customer loss Related Articles

Job Loss: If You’re Fired What’s Next?
Job loss, just like any loss that you will experience, means going through the process of shock and denial, anger, depression, acceptance and – finally – growth. As they say, whenever one thing ends, something new begins. After a job loss, you will always have options: that's one of the most important things to remember.
Manage Salespeople One at a Time
Salespeople are a funny breed because selling is a crazy business. The good ones have quirks and idiosyncrasies that make them difficult to manage unless you know how to manage them one at a time. In fact, do you know what motivates each and every one of your salespeople? It's not just the money, although that may be high on the list. Most crave recognition, although no one will admit to it. Many just want to do a good job judged by their own standards. Some run hard for fear of loss (loss of visibility, loss of status, loss of income, even loss of employment). Learn their personal goals, so you know why they work.

Are Your Operations a Well-Oiled Machine?
“Customers now penalize businesses that infringe on their time, whether through delays, mistakes, or inconveniences.” Have you ever had that “customer from hell” who was unreasonable in her demands? Did a minor “screw up” in serving the customer cost you big bucks? Have you ever considered what it costs you to make a mistake? A mistake is a waste. "Waste is worse than loss." Thomas Edison

Handling Loss – Five Steps To Help Yourself & Others
People often tell me that they don't know what to say when someone experiences a loss. I explain that often times the person experiencing the loss simply needs to talk. You don't need to say anything; just be there to listen and support the individual. However, most people are still uncomfortable with helping family members, friends, and colleagues cope with loss. This article provides information on understanding loss and tips to be in a better position to help yourself and others work through their own loss.

Excellent Tips and Experience Sharing for Organizational Performance Measurement
Profit and loss, revenue and expenses - these are measures of important things to a business. But they are information that is too little and too late. Too little in the sense that other results matter too, such as customer satisfaction, customer loyalty, customer advocacy. Business planning is a process that is well established in most organizations, which means they generally have a set of goals or objectives.
Why Managing Waste is So Crucial in Your Biz
Waste not only leads to the loss of resources, but it also leads to the loss of customer trustworthiness. That is why one of the main focuses of any business should be to increase efficiency, while reducing waste. Here are some "efficient" tips.
Communicating for Success
Communication is vital for success and in the NEW Economy it will prove to be of immeasurable value in getting and keeping customer. Customers are in the driver's seat and customer service is now the mandate. The first line for most companies is the phone. Make mistakes here and you will see it reflected in your Profit and Loss statement.
Succession Planning
Can organizations prepare for loss? You can never be fully prepared for a tragic loss, however a succession plan will go a long way in minimizing the effect of loss. The loss in this case was an untimely death, but many organizations today face the risk of losing a seasoned executive through age, retirement, and even hiring away by a competitor. It is therefore important to consider the issue of succession NOW rather than later.
Data Loss - The Scariest Term in Business Today
In business, data loss refers to an unforeseen loss of data or information. There are several root causes for data loss, and although there have been many backup and recovery efforts made over the last few years, more often than not, data loss is permanent.

Loss Leader Marketing and Advertising: Business Owners Need to Keep an Open Mind
The concept of a loss leader is a fairly simple one. You advertise and sell a product at a loss in the calculated hope that a customer will purchase other items in addition to that one item for an eventual profit. This approach involves marketing strategy, which I find to be greatly missing in the in-home services industry.

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