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customer sales Tagged Articles
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Practice, Practice, Practice then Play
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| In the sporting world it is expected that athletes make the time to practice, practice, practice and then go and compete or play the game. Through regular practice they hone their skills, behaviours and attitudes to ensure they are ‘match fit’ and ready to compete at the highest standards.
A sports team needs to make sure that when they are in the thick of the game they can draw upon those skill drills and practice sessions to perform well as a team and perform well under pressure.
When an individual athlete is neck and neck with a competitor racing for the finish line they need to know how to dig deep and draw upon their experiences, skills, and mental and physical reserves to cross the finish line first. This cannot happen without lots of conscious, purposeful practice. |
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Creating the right ‘Value Perception’ for your Customers
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| Value Perception (VP) is the opinion your potential and current customers have of your product or service. This perception determines the value it adds to them in line with the problems it needs to solve or aspirations they want it to fulfill. Also evaluated is your offering’s relevance and importance, over and above that of your competitors. |
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Yes You Can Win More Sales By Breaking This Rule
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| Many sales professionals from their sales training have been taught this rule: Do not give anything away! You must be paid for your sales skills, your advice, your knowledge, your products or services. Guess what? Today you can break this rule and get paid even more. Interested? Then read on.
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Increase Sales By Discovering the Facts, Just the Facts
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| The ongoing quest of "How to increase sales" is never ending since mankind first began peddling his or her products or services. To realize this goal to increase sales must include the sales skill of fact finding or in simpler terms – research. |
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Government Could Use Some Sales Training
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| Government officials need to spend some time in the profession of sales and learn basic Sales 101 skills when it comes to satisfying the customer. Here are 5 sales lessons the government would benefit from in this difficult time.
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Top Customer Sales Questions to Increase Profits in 2009
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| Some salespeople and managers think they’ll keep clients happy by not ruffling their feathers with uncomfortable questions — but customers can’t solve problems they don’t acknowledge. Here’s how to show clients the bigger picture by asking them the right kind of probing questions, leading them to a happy new year of booming business.
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Data Cleansing
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| Creating a successful direct marketing program involves clean data records with highly deliverable addresses. Cleaning, enhancing and filling the gaps in your in-house files will mean cost effective postage rates, minimal bounces in mail pieces, and an increase your company profits. |
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Social Media Sites Draw Customer Sales
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| What are you doing to leverage the Web? Social media sites are very popular with browsers. Are you taking advantage of this fact? The following article provides information on top social sites and tips on how to use them to help in attracting customer sales. |
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Other customer sales Related Articles
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Connect with Your Customers Vision
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| This may be the most important sales and marketing article you read this year. This simple, common sense sales tip can turn around a business career. To increase your sales, get in line with your customer’s vision. If only this powerful concept were easy to put into practice! Let’s take a look at how you might find ways to align with your customer’s vision and close more sales. |
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Customer service redefined as a sales tool
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| Customer service is a valid part of the professional sales process and is often what separates the beginners from the sales superstars. Your sales team is also your first face in the customer service, long term relationship building process. |
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360-Degree View Promises Delivery
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| Do all the external-facing departments in your company see the world through your customer’s eyes? All customer touch points, including marketing, sales, customer service, technical support and accounts receivables, should be integrated with each other.
No matter who your customers connect with in your company, their experience must be consistent, clear and coordinated, an integrated “360-degree” view of your customer, ensuring that promise and delivery are in sync.
Three elements of a company propel its business: marketing, sales and customer service. Most companies know, theoretically, that these three elements need to work together effectively to produce steady sales, revenue growth and happy customers. |
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Add Up-selling and Cross-selling to Your Sale Cycle
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| If you´ve been probing, listening and solving problems for your customer throughout your sales call, the next step - upselling and cross-selling should come naturally.
The idea is actually to resell your customer, not only to increase sales, but also to ensure that your customer has no reason to turn to your competition. Your objective is to become your customer´s sole supplier of your product line.
Don´t be reluctant about this phase of the sales cycle. Your customer has already invested time with you, and has decided to buy your product or service. That an upselling/cross-selling message will fall on receptive ears. |
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First Sell What the Customer Wants; Not What You Want to Win More Sales
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| Keeping the sales tunnel or what others call funnel full is a never ending challenge. Yet, many sales professionals still attempt to sell what they want to the customer and fail to sell what the customer wants. This behavior ends up making the sales professional work harder and not smarter not to mention upsetting many potentially qualified customers. |
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Sales and Customer Service are Just Like Steriod Use in Baseball
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| Sales is just like Steroid use in Baseball.
If a customer attacks, complains, whines, demands or points fingers and you simply say, "you're right. I'm sorry," the issue goes away. However, if you get defensive, place blame, make excuses, deny the issue or fail to apologize, your customer will never forget and as a result, may no longer be your customer. The customer is always right - even when they're wrong. |
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5 Tips to Improve Your Follow-Up Sales Skills While Building Customer Loyalty
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| Are your following sales skills building customer loyalty or inadvertently turning off customers and reducing sales? These 5 tips may help you increase sales, improve customer relationships and demonstrate why you are the Red Jacket in the Sea of Gray Suits. |
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To Grow Your Business Requires Closing the Gap Between Sales and Customer Service
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| For many businesses, there is a distinct line between sales and customer service. To ensure that the sales process is executed without problems, separate departments have evolved addressing what are perceived to be sales issues and customer service issues. Yet is this really effective given the research about customer turnover, the time to earn a signed commitment and how quickly sales leads become cold? |
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A Unique Approach to Increase Sales
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| How do I increase sales? That's number the one question I get asked. You must attract a customer, create interest, build rapport and be memorable. This formula will naturally result in customer retention, customer generated referrals and undoubtedly more sales. How do I go about this you ask? Be Unique. |
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The 3 Step Sales Process: Feature, Function, Benefit
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| Learn how to streamline your sales process and create a winning sales presentation. This 3 step sales process will not only help you to close the sale you are working on, it will ensure that you are selling the right product to the right customer.
Making the right sale promotes customer satisfaction which is key to customer retention, and attracting new clients through customer based referrals.
A “feature, function, benefit” focus results in a happy customer. A happy customer will provide you more advertising, marketing and promotion than money can buy, resulting in increasing your sales and generating a constant revenue stream. |
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