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Close Too Quick and You Lose Profit
Striving to build a long-term sales career... Build a solid relationship with the customer instead of going for the quick close.

Other customer shares Related Articles

Yes is the Destination NO is How You Get There
Richard Fenton shares his "ultimate strategy" for failing your way to success. Based on the concepts in his highly acclaimed book, "Go for No!" this article shares the turning point in Rich's life when he realized that he was only two letters from greatness... N-O. It changed his life forever and it change yours too... if you'll let it!

Motivate Your Customer Service Team for Outstanding Customer Service: Six Secrets of Customer Service Motivation
Providing outstanding customer service is one of the most rewarding yet challenging activities within your organization. Exceptional organizations that provide outstanding customer service will experience the following benefits: * Increased customer satisfaction * Increased revenues * Increased repeat and referral customer traffic * Less employee turnover * Increased profits So how do we support and motivate our customer service team to give outstanding customer service? The following are six secrets to motivate your customer service team to give exceptional customer service to your customers.
Learning to Fly
Marquis Jet shares their philosophy of customer service and how it got to be the leader in its field.
Sales and Customer Service are Just Like Steriod Use in Baseball
Sales is just like Steroid use in Baseball. If a customer attacks, complains, whines, demands or points fingers and you simply say, "you're right. I'm sorry," the issue goes away. However, if you get defensive, place blame, make excuses, deny the issue or fail to apologize, your customer will never forget and as a result, may no longer be your customer. The customer is always right - even when they're wrong.
Customer preception of waiting
This article shares the results of a study conducted at The School of Business and Economics at North Caroline AT&T University. The report focused on the customer's perception of delay before receiving services. A small group activity is included for the purpose of discussion of what your site/department/business can do to affect customer satisfaction.
How to Communicate Like a Good Manager
This article shares valuable tips on effective people management using the 3Vs of communication: verbal, vocal and visual. It also shares some tips for those leaders and managers who use English as a second language.

How to structure your business to protect your intellectual property
It was only after Dean signed one half of the shares over to his General Manager that he realised what he had done. The intention when he sold those shares was to give away half of his Auckland business. However, what Dean had inadvertently done was give away half of his dreams and aspirations for the brand which he had spent five years building up from scratch. A simple step taken before the share sale could have avoided this problem, but Dean was now looking at buying back the shares from someone who didn’t want to sell.

How To Be Professionally Persistent
Chris Randolph, author of "The Sales Edge" and several other books on professional selling, marketing, internet marketing, personal development and motivation shares a couple ideas on how to be professional persistent without irritating the customer or prospects.
What did you learn from the last sale you lost?
Your ability to be professional and appreciative in listening to what the customer shares with you will help ensure you have a good relationship going forward with that person.

DIVERSIFICATION - HOW TO GET THE BENEFITS
Quite simply, it is about not putting all your eggs in one basket. There are many places to invest your money from low return, low risk investments such as cash and fixed interest investments to growth assets such as property and shares, both domestic shares and international.

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