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BOOK REVIEW: Primal Leadership: Realizing the Power of Emotional Intelligence (By Daniel Goleman, Richard Boyatzis & Annie McKee, Harvard Business School Press, 2002, ISBN #1-57851-486-X)
While a leader's technical and cognitive skills can be developed in a fairly straight forward manner, the critical competencies based in emotional intelligence (EQ) take longer and require more persistence and, frequently, courage. This book offers steps to enhance your own EQ so that you create greater resonance—vs. dissonance—in your dealings with your staff and others in your organization.
The 90-Second Pause
This article is about the importance of emotional self-control, a key component of emotional intelligence. It offers several tips for managing your emotions, including the powerful tool of the 90-second pause.

Sales Coach: High Level of Empathy In Selling Important?
Empathy is defined by Wikipedia as: “the capacity to recognize or understand another’s state of mind or emotion. It is often characterized as the ability to “put oneself into another’s shoes” or in some way experience the outlook or emotions of another being within oneself. Empathy does not necessarily imply compassion, or empathic concern because this capacity can be present in context of compassionate or cruel behavior.”

What If You Are a Jerk But Don't Know It?
Each of us is guilty of acting like a jerk from time to time. Some people we know have it down to a fine art! The thing I want to explore in this discussion is a kind of blind spot where people who are acting like jerks have no idea how they are coming across to others. This article discusses how you can tell if you are being a jerk too much of the time.

“Empathy? I hate that touchy feely stuff”
Study after study has shown that KEY to solid relationships, selling, leading and parenting is empathy. Indeed, empathy is the prime characteristic of great salespeople.

Keep strong leaders and improve the bottom line with onboarding
Savvy organizations have learned that leaders need more than the standard welcome package when they move into a new role. They need proper training. They need a plan for adapting to their new position. And they need support. In short, they need executive onboarding.

Tom Peters - Sales Excellence
"Life is not a journey to the grave with the intention of arriving safely in one pretty and well preserved piece, but to skid across the line broadside, thoroughly used up, worn out, leaking oil, shouting ‘GERONIMO!' "-Bill McKenna, professional motorcycle racer Tom applied it to business but think of the implications if you can drive this message home to your sales force! My comments follow each one of his one liners.
Emotional Intelligence – The Hard Truth About Soft Skills
How are your people skills? Academic research has shown that people with high Emotional Intelligence are more successful in business and in life. Emotional Intelligence refers to how well you know yourself, your ability to effectively manage your emotions, and how well you interact with others. Emotional Intelligence is a critical competency for leaders. It is very common in technical fields for people to be promoted to management because they excelled as technicians without much regard for their people skills. Unlike IQ, Emotional Intelligence can be developed.

Boost Your Emotional Intelligence
This article presents a new slant on how to increase your Emotional Intelligence. It focuses on how the brain works.

Influence of EI on Job Function
The Technical Manual for the Emotional Intelligence Appraisal™ reveals interesting findings from a study of more than 13,000 individuals worldwide. Employees from various job functions, in different organizations and countries, were asked to evaluate their emotional intelligence by answering 28 questions. Job functions included sales, marketing, finance, operations, customer service, human resources, information technology (IT), engineering, business development, manufacturing, and R&D.
Situational Emotional Intelligence
One's Intelligence Quotient, or "IQ," describes the ability to think and learn complex concepts. It is usually a fixed quantity, and we have only minor ability to influence our IQ as we develop. Emotional Intelligence, or "EQ," is the ability to understand emotions and the skill to use that knowledge to control ourselves and others. EQ is a skill that can be learned, and we can increase our EQ throughout life.

Other daniel goleman Related Articles

The essence of the soft stuff
If you happen to have caught my interview on Maryland Public Television last week you would have heard Jeff Salkin, the interviewer ask me about the soft skills of leadership. A couple of things we talked about were empathy and listening. The question is how important are they and can they be learned. My answer to that is that they are extremely important to 21st century leadership and yes they can be learned. Last August I wrote about emotional intelligence and leadership and I want to follow up to that with additional information presented by Daniel Goleman, the nation’s leading authority on emotional intelligence.
A Whole New Mind at Work - Watch How Right Brainers Will Rule
Arupa Tesolin interviews Daniel Pink, Author of "A Whole New Mind at Work - Why Right-Brainers Will Rule the Future"
Catching Flies with Chopsticks
One of the best scenes in martial arts cinema features the hero, Mr. Miyagi, practicing with chopsticks to catch a house fly. Of course, he’s never actually caught one, but he keep trying! (If you think Daniel is the hero of this movie, don’t read any further!)
Article Marketing 101 - Everything You Need To Know About Article Marketing In One Place!
Daniel Molano's Legendary Article Marketing 101.
Changing Your Ideas about Employee Motivation
Most managers believe that the best way to motivate employees is with external rewards-money, perks, and other dangling carrots to get people enthusiastic about their job. But according to Daniel Pink in his new book “Drive: The Surprising Truth about What Motivates US” motivation is created internally not externally and depends on peoples ability to make decisions about their own lives, to learn and create new things, and to better themselves.
Blind Spots
In my classes and consulting work on leadership, I often discuss the concept of a blind spot where the worst leaders are often blissfully unaware of their problems. My own observation in numerous organizations is that this is abundantly true. Hr Managers and subordinates are often frustrated at not being able to communicate how leaders undermine the very cause they wish to pursue due to this blindness. Daniel Goleman, who invented Emotional Intelligence, observed that leaders who are most deficient in EI are the ones who have the biggest blind spot. They simply cannot see themselves as others do, so they are deceived into thinking incorrect thoughts about how they are coming across. How can you remove the blind spot of a leader who has low Emotional Intelligence? My own ideas on this topic are contained in this article.

Spambuster vows to help wipe out spam plague
Email spammers, beware. Whatever you do make sure your emails don’t end up in the inbox of Daniel Balsam or you would certainly end up in court.

Emotional Empowerment Builds Commitment
What gets people really excited about their jobs? What inspires the passion and commitment that translates into exceptional performance? It isn't a process of management controls. It's a leadership function that instills in people an emotional stake in what they do. As Daniel Goleman and his co-authors report in Primal Leadership: Realizing the Power of Emotional Intelligence, "Great leaders move us. They ignite our passion and inspire the best in us. When we try to explain why they are so effective, we speak of strategy, vision, or powerful ideas. But the reality is much more primal: Great leadership works through the emotions."
Lessons from \'The Girl With the Dragon Tattoo\'
The best-selling book "The Girl With the Dragon Tattoo" and its sequels were made into films in Sweden in 2009. Now, the U.S. movie version of the first book, starring Daniel Craig and Rooney Mara, opens in theaters this December.
Leadership’s Link to Emotional Intelligence
Ever wonder why some of the most brilliant, well-educated people aren’t promoted, while those with fewer obvious skills climb the professional ladder? Chalk it up to emotional intelligence (EI), a term first coined in 1995 by psychologist Daniel Goleman in his New York Times bestseller Emotional Intelligence.
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