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Leadership Tips to Manage, Resolve and Prevent Conflict
Conflict causes a lot of stress and yet conflict is essential for effective organizations and relationships. Instead of simply managing conflict, we recommend the managers lead conflict and enjoy the tremendous gains that come from constructive conflict techniques.

Other defensive reactions Related Articles

Truths for Introverts Who Sell: What We Don’t Need To Learn The Extroverted Hard Way – Part Six
“Why were you so quiet tonight?” is a question that can put an introvert on the defensive. And when it comes from a socializing extrovert it can sound like we just committed the faux pas of a lifetime.
Dealing With Poor Performance
The right way to approach and handle employees who are performing poorly. Including what to say to them, what to expect from them and how to deal with any negative reactions from them.
Presentation to the seven dwarfs
Every member of your audience is different. You can’t treat them the same and expect the same reaction from all of them. You must be prepared to connect on different levels and receive different reactions to your presentation. Consider this challenge. Imagine that you are presenting to the seven dwarfs. You might be tempted to think that they are all the same because they are all dwarfs and all working in the same industry. Think again. Consider these possible very different reactions to your presentation.
Are You A Defensive Driver?
My partner Jack said something the other day that got me thinking. For those of you who don't know, Jack is affectionately referred to as Mr. Magoo when he drives. It basically means that he does whatever he wants and assumes everyone else will react to him. I think this quote from Jack explains it all. "Everyone is trained to be a defensive driver, so I count on them being defensive while I'm busy being Mr. Magoo."
Fear, Defensiveness, Relationships and Success
Successful people are interpersonally competent. Interpersonally competent people build strong relationships and resolve conflict in a positive manner. Defensive behavior hinders the development of strong relationships and tends to make conflict worse. Often we get defensive when our fear buttons get pressed -- especially our fear of rejection. So, the next time you find yourself feeling or acting defensively, ask yourself "what am I afraid of here?" The answer will help you respond in an interpersonally competent manner and to build and maintain strong relationships.
The Most Transformational Words You'll Every Learn
When confronted by a customer/client, superior or anyone who perceives that you have done anything to inconvenience them in anyway, refrain from getting on the defensive and making excuses. Simply take responsibility even if you are in the right, and move on.

GIVING UP ON BEING PERFECT (Letting Go To Become Yourself)
A more accurate way of saying; “giving up on being perfect,” would be to say; “what do we have to do before we will accept ourselves?” The picture each of us has about him or herself is a portrait based largely on information provided to us by our social experiences. We are almost constantly adding information from our environment about the effects of our attitudes and behaviour on others and their reactions to us. Such social reactions form the basis for our feelings about other people and help us develop our view of what each of us is like as a person. For many years psychologists have been interested in the role of the self-image in personality development. How much and how well we accept what we see as our “self,” is an important part of our emotional health.

The Impact Of Pharmacogenetics In Pharmaceutical Industry
Researchers who investigate the genetic variation of an individual and its reactions to medicines are hoping that the future medicines will be formulated with greater efficacy at a cost-effective rate, and with the least occurrence of serious adverse reactions.
Help Me Keith: My Feedback Makes People Defensive!
This week, I'm sharing one of my RMA "Ask Keith" videos. I answer the question, "How can I give better feedback that doesn't put people on the defensive?" Go check it out!
Personal Feedback Pathways and Pitfalls
Ironically (and tragically) if I am a feedback-impaired manager, I am the least likely to realize it. I am not listening to what people have been trying to tell me. That's because I am too busy defending myself (or closing down feedback channels). If someone suggests I am defensive, I'll become defensive about my defensiveness.

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