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Broken Promises & Bagging the Competition
Nothing irks customers more than sales people overstating their capabilities and making claims and promises they cannot keep or live up to. It's the fastest way to break trust and leave customers doubting you and your business. Making grand claims with little or no substance is foolish at best. In today's networked world, many people have access to information and can check pretty quickly whether what you claim is true or not. So can you do what you claim you do?

Other derogatory comments Related Articles

More About Orphans
Last issue’s bit about ‘orphan policyholders’ brought these comments from subscribers:

Why the African Digerati Can Make a Difference
Some of the greatest insights on this site have come from the individuals leaving comments. Someone by the name of “Goat Herd” left one of those comments today, on one of my favorite blog posts “The Dark Continent: It’s Still Dark” from over a year ago. Thank you “Goat Herd”, and thanks to everyone else who enriches all of us by leaving comments and keeping the discussions going here. This comment is worthy of a post entirely to itself, it’s well worth the read:
Join the Africa Conversation
One month before this World Economic Forum on Africa, the Forum created an Africa Conversation blog and invited people around the world to contribute ideas and questions for a special session at the meeting in Cape Town. More than 50 comments were received via the site, e-mail, SMS, voicemail or videos uploaded to YouTube. Moderator Peter Sullivan, Group Editor-in-Chief, Independent Newspapers, South Africa, said most of the comments were from Nigeria.
The Web 2.0 Association: Reader Response (CPPC-CCMP Profile)
Response to our recent sponsor profile articles is quite active with the posting on services procurement garnering more than 20 comments. As is our normal practice, I am more than pleased to share these comments with you starting with the feedback that was received from a supply chain professional in Panama regarding the August 20th post titled “The Web 2.0 Association: A Dynamic Engagement Between Stakeholders Sharing the Same Interests and Goals.

Ignore your critics
If you find 100 comments on a blog post or 100 reviews of a new book or 100 tweets about you...

WARNING: If You Have A Blog, Beware Of The Comment Spammers
Blog spammers have found a new tool to add advertising comments automatically to your blog. A simple solution is to approve all comments before they post to your blog and delete the unwanted spam comments.
Good Boundaries Make Great Presentations
If limiting the scope doesn't work. If you frame the questions and someone still asks something unrelated, try saying, "That's a great question, but it's outside the scope of what I'm covering here, and I have so much to give you. Write it down so we can catch that a little bit later." Or, "That's outside the scope of what we cover in this class. We do, however, cover that in depth in our XYZ program. I'll tell you more about how to access that a little later today." 2. Dealing with "Blurters" If you decide that you aren't going to answer questions, you may have to set boundaries with "blurters." That may sound derogatory, but I can say that b

Drive Traffic to Your Site with a 6-Step Blog Comments Blueprint
One of the most effective ways to drive traffic to your web site is by commenting on other people's blogs. Serious bloggers value great content over everything else, and only value those comments that are on topic and enhance or add to the conversation on their blog. Here's your 6-step blueprint to driving traffic to your site via blog comments:
Do you have difficult clients or are they just different?
Style adaptability is where a person can read another person’s preferred communication style and adjusts their own communication style to that of the other person, thus making shared communication and understanding easier. It is imperative to the principle of exchange and critical to any sales role, yet it is often one of the most poorly executed skills. Time after time we come across teams of sales people who have no conscious idea about how to adapt their style to that of another. Instead when they come across differences, communication usually breaks down and they will speak about the other using derogatory terms such as calling them an idiot, or moron, etc. Sound familiar?
GOSSIP: GOOd NEWS FOR LEADERS
Gossip can benefit individuals and organizations, though managers often consider all of it to be derogatory and tend to punish gossipers with lower performance ratings.Gossib can absorb large time of your team members? Gossip means half truth and consists of hearsayGossip is a real way to spread anxiety and fear in the organization. . Can it really valuable?
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