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The Overwhelmed Sales Rep
If you’re in sales, I know that there is too much for you to do in the hours available in any given day. We have cold calling, follow up activities, customer meetings, proposal preparation, lead generation, and lots more. As a result, your desk may be filled with Post-It notes, files, lists and other paperwork needed to do your job. On top of that, you have the ever-present unwelcome visitors popping into your office, and that darn phone just won’t stop ringing.
6 Simple Steps to Organize your Business Finances so that you can Sleep Soundly at Night
Loose papers, receipts, notes, credit card bills, financial statements, tax returns – these are the byproducts of owning a business. They take up space on your desk and in your mind and every time you look at the litter you feel disorganized.

Present Like a Rock Star
You live and breath your subject matter. You own your expertise. You wouldn't be presenting or speaking if you didn't have this command of your topic. So I always wonder why people need notes to talk about what they know so well. After all, you don't need notes to have a chat with your children or grand children, you've lived the experiences all your lives.
Do you use a spiral notebook?
I suspect the ‘hunting and pecking’ for something to write on is a common scene in so many workplaces. Jotting notes on loose pads of paper, using sticky notes for phone numbers and scrawling a customer reference on the back of an envelope or business card are all symptoms of poor personal organisation.
Take Note
I would like to focus on something, that at first glance, may appear rather trivial. In fact it might seem so inane that you are wondering why I am even writing about it. It’s ‘note taking’. I learnt a very salient, if not embarrassing, lesson in my early 20’s. When in my first sales consulting role I turned up to a sales meeting with a prospective client with no obvious note taking materials. Up until that time I had never been told to take notes by my managers. I hadn’t thought about talking notes myself. I relied on my memory.
4 Steps for Organizing Your Computer Desktop
You have surely heard the "Clean desk is s sign of sick mind" quotation. You may have even read my article with that title. Perhaps you heeded my recommendations and you might be enjoying the newly discovered color of your desk. No clutter. No mess. Better focus on the task ahead. Now, you glance at your computer screen, your "other desktop" as it were. Start looking for the file, which you saved to your desktop last night. But, where is it? Your screen is cluttered with hundreds of colorful icons, resembling an abstract painting. Looking for the proverbial needle in the haystack?
3 Ways to Improve Customer Service with Help Desk Software
As your business grows and you begin to develop products and programs, the number of customer service issues increases. You begin to look for a way to delegate this task. That's when a system set up using help desk software comes in handy. Here are 3 ways that help desk software can help you improve your customer service:
The Power of Personal Notes
There are many things you can do to develop a great reputation, establish rapport with clients, colleagues and prospects, and get top-of-mind awareness in your target market--certainly too many things to list here. But few things are as effective (and inexpensive) in accomplishing all of those objectives as personal notes. As a devotee of personal notes, I've even been known to go so far as to call personal notes one of the three "magic bullets" of marketing.
Customer Service Software: A Complete Blend of Most Vital Features
It never matters what kind of service a company offers, the help desk should also be staffed by experienced fill who bonk state-of-the-art software tools at their fingertips. When it comes to output out help desk software, customer service and speed should be given at top priorities. When these two things are advised, callers will be so easily satisfied.
Are you a “Paper Person?” Consider an Electronic To Do List
For those of you who still use paper for a to do list, like pads of paper, a planner, post-it notes, or maybe you use your memory entirely, consider making a change to an electronic to do list. It doesn't have to be in Outlook. It can be in Palm or Entourage or Lotus Notes. Outlook, in my opinion, happens to be the best and most powerful, but a good task management system is workable in other software systems too. Here are the 3 best reasons to start using an electronic to do list:
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