dialogue Tagged Articles

“Dialogue, 4 Keys to Real Business Communication”

Here are four ways to practice the art of dialogue that can change the way you lead or participate in meetings and one to one discussions. Many of us are stuck in the superficial world of niceties and pleasantries and maybe some communication exchange to get our point across. Alas, there is more, there is an advanced course in communication, it’s called dialogue, so read on to explore how you can improve your dialoguing skills.

Lesson #3: Build a Company of Owners

“It’s one thing to create a culture that works,” says Dell. “It’s another to use that culture to create a measurable strategic advantage. You need to engender a sense of personal investment in all your employees, which comes down to three things: responsibility, accountability, and shared success.”

Lesson #2: Let The Customers Tell You What They Want

Before MySpace came to be, there was Friendster, a somewhat similar social networking site. But what distinguished the two from each other were their philosophies towards their users. “They had no room for fakesters,” says Anderson. “If a dog or a city or an idea had a page, they would delete it. Could anything better have happened to us? People said, ‘I’m going to go to MySpace because I can do what I want there.’”

Chris DeWolfe and Tom Anderson Quotes

Chris DeWolfe and Tom Anderson Quotes

The New Power Of Advertising

A website is an island. Advertising is a bridge to that island. Large and small businesses online are discovering that truth in a hurry – or else. Advertising is not what it used to be. The internet has changed its purpose and its strength. Rather than making advertising in the traditional media weaker, the net has made it stronger. That’s why all guerrillas must be aware of the new power of advertising.

How to Resurrect Your High School Spanish...or Any Language

How can you possibly maintain fluency in two foreign languages — let alone five or six — if the opportunities to use them are months or years apart?

Advertising No Longer Has to Make the Sale

Not very long ago, advertising's main goal was to make the sale, though there are many other goals. But that has changed dramatically with the growth of dotcom companies all over the internet. Today, the goal of much advertising is not to make the sale but to direct people to websites.

Does Social Media Effect your Brand Value?

Social media inundates people with so many brands, the playing field is diluted and consumers are much harder to impress. Thus, creating a huge difference between the way consumers and financial markets value brands. Plus, the landscape and the rules of PR and marketing have changed to the point that, it’s been said, ‘you no longer own your brand’. So many people are participating in public dialogues about brands creating this split in valuing. Advertisers used to tell us what to buy. Now we use the internet to research before we buy and find thousands of real people’s opinions and feedback. Regarding the discrepancy – perhaps the people behind ‘financial market valuing’ aren’t paying enough attention to the public or simply using outmoded metrics.

Assessing Your Nonprofit's Culture - Seven Questions To Ponder

Have you ever taken a careful look at the culture of your nonprofit organization? Is the culture positive or negative? Do people enjoy working there, or would they rather be somewhere else? The culture of an organization impacts staff retention, client satisfaction, and the organization's overall effectiveness and success. This article provides seven elements that need to be examined, to help your organization develop and retain a positive, healthy, and thriving culture.

What To Do When Stricken With Restlessness of the Heart

We are always evolving and restlessness can be a sign that change is in the wind. Check it out as you journal and trust the process. Watch out when you start second guessing what you have written. Second guessing is more than likely the ego resisting change.

My boss wants me to cold call, but I have call reluctance!

Words are meaningless without emotion and emotions are very hard to experience over the phone. In fact, over 50% of communication is achieved via non-verbal cues, such as facial expression, gesture and posture. That means most cold-callers, even the really good ones, are still limited by these phone related challenges. So be mindful, if you are choosing the telephone as your initial point of contact and introduction with a potential customer, you are already on the back foot, which means you need to work smarter.

My boss wants me to cold call, but I have call reluctance, because I'm not very good at it, any ideas? Help?

Words are meaningless without emotion and emotions are very hard to experience over the phone. In fact, over 50% of communication is achieved via non verbal cues, such as facial expression, gesture and posture. That means most cold-callers, even the really good ones, are still limited by these phone related challenges. So be mindful, if you are choosing the telephone as your initial point of contact and introduction with a potential customer, you are already on the back foot, which means you need to work smarter.

What Parenting Can Teach Us About Marketing

Build a relationship with your prospects first, or expect "rebellion" when you try to get them to listen to you or buy your product or service.

My Pipeline is full, but the deals aren't closing!

Salespeople that spend large chunks of valuable time and energy attending multiple pre-sales meetings, conducting 'needless' needs analysis and writing proposals at the customer's request, are more often than not left scratching their heads in a state of ambiguity and confusion.

Using Wordpress For Attraction Marketing

Wordpress is a free blogging platform. This simply means that the company has put in place the software you need to create a blog. A blog is an ongoing dialogue with others, in that you will place posts on the blog that are short, to the point and engaging. Then, you can interact with others who visit your blog and leave a message for you. All of this leads to significant benefits in attraction marketing for any online business.

Are your sales people living in false hope?

Salespeople that spend large chunks of valuable time and energy attending multiple pre-sales meetings, conducting 'needless' needs analysis's and writing proposals at the customer's request, are more often than not left scratching their heads in a state of ambiguity and confusion.

Creating a Blog and Attraction Marketing

Attraction marketing is a proven method for drawing better quality leads to your business without having to force feed the sales. One of the better methods for your leads marketing program is simply by means of creating a blog.

Are You Selling or Consulting?

You’ve studied your target market (in general) and know the typical problems your prospective customers are facing. You assume that each prospect that’s looking at your marketing message fits that profile (on average) and talk to them appropriately. It’s the keystone of a marketing strategy...

“Bored” Room Meetings

10 Tips to Making Your Business Meetings Worthy of an Audience.

Rediscovering the Classroom: How to Make Learning Fun

Studies have shown that people, both adults and children, learn best in different ways, ways that correspond to the ways they see the world. So how do you learn best? It's easy to discover your individualized learning style and change the way you feel about learning something new.

"The Speeding Ticket"

Here's a great story to use in your management presentations, possibly as an example of creativity and quick thinking.

Top 5 Strategies to Improve Your Sales Approach

So you want to win more sales? The local economy is down. Contacts and leads are drying up. More and more competitors are entering an already tight market. What can you do?

The Key to You Team's Success is Communication!

One of the number one reasons companies, organizations, families, churches and sales teams fail or succeed is the quality and consistency of their communication. Learn more, read on...

Why Consultative Selling is the only way to Sell

When there's less money around; buyers are even more careful with their money. They do not want to be Sold but prefer the option of buying. But how do you achieve this? By using the Consultative Selling Model.

Stop Sabotaging Your Success

Have you ever started a project, only to leave it unfinished? Have you ever felt, 'stuck, trapped or indecisive? If you've ever felt this way, you could be the victim of a saboteur! And, I have news for you ...it might just be YOU! Find out how you can stop sabotaging your own personal success and achieve success quickly.

Take the bite out of cold calling with these helpful strategies.

Few things strike fear into the heart of an entrepreneur than cold calling. But these cold calling strategies will help make the entire process more successful and enjoyable.

Is Your Elevator Pitch a Monologue or a Dialogue?

When most people think “elevator pitch�, they think of a paragraph that they can utter in about 15 seconds that tells people what they do. I’ve written previous articles on "how to craft a pitch" and "how to judge your pitch’s effectiveness". But what most people forget is the goal of the elevator pitch - to start a dialogue.

Should You Use Long Or Short Email Copy In Your Sales Communications?

Long or short email copy? Here's how to decide.

Getting the Best from You and Your Team: Coaching Tips for Executives By Michele Molitor, PCC

When budgets are tight, getting the most from your team is key. Below are 13 simple (but not always easy) tips for executives and managers to increase your team's effectiveness and productivity.

Coaching: 6 Steps to Amazing Success

Coaching is a brain thing. Once you master how to talk with others you can master getting them to take action. This gives you mega tons of power. So, use the following advice carefully; you can use to manipulate or you can use to help others become the best they can be.

Spending Money On Marketing is a Waste of Time

You must attract your potential customer's interest in less than seven seconds. If you don't, you will have wasted every Euro spent. Yes, that is right, just 7 seconds for the headline and subtext, to hook your potential client.

Top 5 Tips for Chasing Rainbows

Simply put, our discussion was around chasing rainbows. In other words, should you go after those exciting opportunities you are thinking about? Is it worth exerting all that time and energy on something that could very well turn out to evaporate before your eyes? Business experts and books galore, will warn you about relinquishing control to such temptations, and rightfully so. Countless businesses have folded from a lack of focus and from gambling on a big idea. Yet as entrepreneurs this is usually what drives us! We are always looking for that next "big thing" that can drive our business to exponential growth. Unfortunately in its pursuit, we can find ourselves ignoring our core business and watching not only our "big ideas" disappear into thin air, but our regular income as well.

Maketing Budgets Continue To Shrink In Today's Economy

Many small to medium sized businesses are struggling with smaller marketing budgets. Just because your marketing budget is smaller you shouldn't expect smaller results. Use these marketing tactics to improve marketing ROI in a down economy.

Mobile Marketing-Positives & Negatives.

After all the buzz about mobile marketing, lets take a few steps back to evaluate the positives and negatives.

How to develop a Can-Do Attitude

One of our most challenging and often most destructive, habits is our tendency to focus on what we can't do rather than what we can. In NLP (Neuro-Linguistic Programming) this is called Away From language. Like most things we do, it’s a learnt behaviour that’s crept up on us and has been allowed to run unchecked, eating away at our confidence and stopping us from doing the things we want or need to do. The problem is it's also one of the most pernicious behaviours going for stifling our creativity and personal development, the good news though is that like all behaviour, if we learned it, we can also unlearn it. Let me explain…

Entering the New Year with a Heart Connection

It’s easy to get caught up in the busyness of our day, consumed at times in our own anxious energy, possibly feeling pressures from others, or narrowly focused on accomplishing our own tasks. When this occurs, we may face negative consequences. Our selfish energy will be perceived as such. Before taking action, we must take a minute and ask “What is our intent?” “How can we connect from our heart to achieve our task?” “What type of energy do I want to be in this moment?”

How 2.0 are you?

In other words, what “version” of the Internet experience are you providing visitors to your Web site?

Let's Put the B.S. Aside . . . For Good

In the past few months, how many times have you encountered one or all of these statements, either from sales people, marketing messages or promotions?

It’s All In The Follow-up…

Create a mindset that follow-up contact is one of your most important jobs and you’ll grow your business faster.

Five Empowering Principles for Conversation in Franchise Sales

Questions you can ask potential franchisees during that very important initial sales conversation.

HELP

This article is intended to give initial help for the more common problems that one might encounter with a FileMaker based database. On the whole they are very stable, but, as with anything, problems do occur. When they do, they may be resolved by reading one or more of the following below. For more detailed help, visit FileMaker at www.filemaker.com or contact FileMaker on one of the support numbers given with your product.

Tips for Plotting Your Novel – Part 2: Ferment the Plot

What do you think of when you see the word FERMENT? Picture a vat filled with young wine; it needs time to soak in all the subtle flavors that will make it distinct and delicious. A novel needs time―and more importantly, deep thought―to gather in all the richness that will make it a novel worth reading.

Writing Tips: Variety, White Space, Pacing, Conflict and PONR

Learn about five structural devices used in writing--variety, white space, pacing, conflict and point of no return. Using these elements will make your work easier to read and more exciting.

The Art of Communication

"Effective communication needs to be built around this simple foundation and realisation: communication is a dialogue, not a monologue. In fact, communication is more concerned with a dual listening process." Dr. Heinz Goldmann

Why Inbound Calls Are Really Cold Calls

We all think that incoming calls and “leads” should be easier because they’re not cold calls, right? Well, when you think about it, why aren’t they? Most of the time the other person is just looking for something and isn’t ready to make a decision yet. But we get so excited that we begin to “sell” anyway because it seems so much easier.

The Only Object of Life

Margaret Fuller wrote: “Very early, I knew that the only object in life was to grow.” I love this quote and imagine this perspective had a profound impact on the quality of her life. If each of us shared Margaret’s outlook and truly lived from this perspective in all of its fullness, what would be different for us and those whom we touch? There are many possibilities.

How Your Thinking Can Hurt Your Small Business and Your Life

At one time I thought that how I spent my time was the essential ingredient in determining how well I succeeded. That's so true but I now also realize that how I think determines how I spend my time, so I go a bit deeper.

Getting Support in Times of Change

Understand what "helpful" support looks like, and how to get it.

Just the Facts Ma’am, Just the Facts

There was the classic TV Show and more recently the movie, “Dragnet”. The main character, Sergeant Joe Friday, was known for the quotation, “Just the facts ma’am, just the facts.” He would let a witness to a crime tell their story with all their emotion and commentary on what they believed happened. After a few minutes of listening to this extraneous information, Joe would interject his most famous line of dialogue, “Just the facts ma’am, just the facts.” As with Sergeant Friday, journalists are most interested in the facts you present in your press release.

The PR Follow-Up Etiquette

You need to make follow-up calls after sending out your press release. Initially it’s often best to concentrate on your local media. The local press will usually be more open to your calls and pitches.

How to advertise without spending $1 on advertising

Are you a boot-strapping entrepreneur struggling to get appointments and find new customers through conventional advertising methods? What if you could discover one method to generate business around the clock without spending a dime on advertising? Does it sound too good to be true? Before I explain, let me ask you one question… Have you ever jumped into the deep-end of a pool without learning to swim first? That’s exactly what most businesses are doing with advertising. They believe what the advertising sale rep tells them, that as soon as their ads go live, their phone will ring off the hook and their inbox will be filled with floods of incoming emails.

The 3 Cold Calling Phrases That Get Results

How can we possibly avoid rejection and still stay “real” while cold calling? Well, the truth is that the more genuine we are, the less likely we are to be rejected.

There is No Secret

With respect to all, is it really that when we let go of a particular time frame that the universe answers by providing what we want in it's time? Or rather, is it our conscious determination at some point in time to rationally decide that the time is not right...now?

Trust is Better than Selling in Cold Calling

I’d like to introduce you to a radical new thought. In the old sales mindset, you’ve probably been trained to focus only on making the sale. You approach your cold calls with the idea of moving things towards a sales event.

Make Fewer Cold Calls and Get Better Results

Cold calling, the old way, has to be the most painful form of sales work you can experience. There’s a lot of rejection, fear, and deflated hopes.

Cold Calls - A New Way to Open

Cold Calling Tips to Create Openings for Real Conversation!

How to Make Cold Calling Opportunities Out of Voice Mails

Turn voice mails into a cold calling journey of discovery!

How to Cold Calling Without a "Pitch"

Make your cold calling about them, not about you!

How to End the Cold Calling Game of Chasing a Sale

4 steps to warm up cold calling conversations

The Soft Side of Managing Talent is About Making Hard Choices

One of the greatest barriers to optimum team performance is having people on the team that are not capable of pulling their weight. Keeping the wrong people around is unfair to the right people because they see their hard work impeded by those who cannot or will not perform as needed.

RETHINKING THE ORGANIZATION OF THE FUTURE

The future lies in creating and inventing tomorrow. This can mean inventing new and exciting markets, products, services and methods…and an organizational culture capable and driven to take advantage of opportunities as they appear. These new organizations must become acutely sensitive as to who they are, what they are all about, what their culture is and then work hard to adapt to a new flow of ideas.

Past or Future

Watching a rerun of "What Not to Wear" on The Learning Channel, I was struck by the dialogue between the individual being transformed and the cast of experts. While agreeing to follow the advice and input from these style-masters, "Joyce" was closed to the ideas presented of what she should wear, how her hair should be cut, and her make-up enhanced.

A Talent Driven Organization

“Winning is about having the best people on your team. It doesn’t help if you’re surrounded by people who are less talented than you are.” So much of leadership is about accomplishing results through others. The building of a great team starts with developing great leadership or a “great coaching staff” – a staff that gets rewarded for building a great, high performance team.

Networking Saying Hello with Impact

In an age of global competition, today’s information professionals engage in a sport that isn’t found on an Olympic roster. Chambers of Commerce, conferences, and other business meetings form the backdrop for networking, a form of interaction professionals use to build profitable relationships.

What's Next for My Company

Although this project has been a long time (3years+) in development, as a trading business we are still in our infancy. However we see great opportunity to grow in 2008.

My Advice for Other African Startups

Work hard and be patient- a successful, sustainable business will not happen overnight. Quality control is vital. Establish benchmark standards and never compromise them.

Top Ten Tips About Communicating with Your Employees Effectively

Employees need to have the most effective communication directed at them to ensure they deliver. Yet managers in business and organisations so often fail to grasp the basics. These Ten Tips will help you to get the message across the most effectively...

Resolving Needs - What Your Employees Wish For!

Sometimes in business, the big stuff gets the all the attention it needs - whilst the small stuff misses out. Yet it is the small stuff that your people live with day in, day out. For them, the biggest issues they face are not 'Mission Statements', 'Visions' or 'Corporate Values' - sorry, they just aren't interested. So what is important to them? Here's how you find out...

Employee Success 7 Ways Feedback Works

Feedback to your people works if you get it right. They develop; your business grows and everyone's a winner. Now, here's the good news! In this article are 7 reasons to build 'Feedback' into your skillset.

StorySelling: How to get past your Buyer’s defensive wall and create a need

Review the following two StorySelling examples and decide for yourself if you feel that StorySelling could help your Sales Team sell more?

It’s All In The Walk!

No matter what your goal is, if you are not looking after yourself, physically and mentally, then you will find it less than easy to focus on the challenges that face you. Walking is a brilliant way to get your daily dose of exercise. It’s good for your heart, your lungs, your muscles and it is especially good for your feeling of wellbeing! Don’t you owe it to yourself to get out there and use those legs? Get walking and get moving towards those goals!

Moving Forward: International Financial Institutions

The international financial institutions (IFIs) need to continue to provide financial support to countries pursuing sustainable growth and poverty-reduction strategies.

Points of Intervention

This section is a walk through the MicroStart process, with specific recommendations. It focuses on the key areas of intervention SUM has identified. SUM's goal is to develop simple, efficient, and meaningful procedures, and these suggestions are offered in that spirit.

1.7 Promoting entrepreneurship: Working Out of Poverty

The tools developed by the ILO to promote micro and small enterprises can be targeted to meet the needs of the poorest.

Lessons Learned

The privatisation process in Africa is still far from complete and has led to mixed results. The successful cases of the Compagnie Ivorienne d’Electricité, Sonatel, and Société d’Energie et d’Eau du Gabon can not hide the dramatic failures.

BUILDING A HIGH PERFORMING TEAM

When you see a high performing team, whether in sport or business, they really stand out. So what’s their secret? Are they just a better group of individuals brought together in one team, or is there something more to it? High performing teams don’t just happen by accident and there are always a number of common ingredients that they all share.

Other dialogue Related Articles

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