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Coping with Financial Catastrophe
There are few things outside ourselves that are actually under our control. How we deal with catastrophe shows our expertise in midlife mastery.
Ill Do It Later
"I love deadlines. I like the whooshing sound they make as they fly by." Douglas Adams Let's talk about the P word. Procrastination. If this is you, this pervasive, habit effects every aspect of your life. As a procrastinator you typically under perform, limiting success and the life you want to live. It dampens your ability to take action, creates missed opportunities, and is the single pattern of behavior I see in most entrepreneurs that if corrected would free up log jams of energy and potential. If you're a procrastinator you know in your bones that this is true, yet, it seems like an impossible habit to break.

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THE BRAND AS JIHAD
Some mornings she would wake up positively dying for a ciggie, and she would think she didnt have any, and shed walk angrily through the house only to find that, yes, Douglas had hidden a pack away somewhere just for this emergency. He had seen enough times her mood swing into darkness when she learned there was not a Kent for her to smoke anywhere in the house. Cigarettes, Douglas had quickly discovered, were a reliable pacifier, that major catastrophe could be averted if he made certain there was always a smoke to be had. He also quickly learned that her first two hours of the day were delicate, barometric and tentative, and that she reacted badly to any intrusions in her routine. He took to setting her a place at the table each morning, having the kettle hot, and a cup and spoon and the instant coffee out and ready for her.
Getting Business to Come to You
This is the title of a book promising Everything You Need To Know to Do Your Own Advertising, Public Relations, Direct Mail, and Sales Promotion, and Attract All the Business You Can Handle by Paul and Sarah Edwards & Laura C. Douglas.
No Struggle No Progress for Businesses or Individuals
The words of others many times inspire us to look at life differently. Frederick Douglas inspired such awarness. Understanding that struggle and progress are partners in life is a necessary belief.
The Art of Customer Service
This blog entry is a response to a topic suggestion by Douglas Hanna. It covers the art of customer service, a subject that is near and dear to my heart.

Ill Do It Later
"I love deadlines. I like the whooshing sound they make as they fly by." Douglas Adams Let's talk about the P word. Procrastination. If this is you, this pervasive, habit effects every aspect of your life. As a procrastinator you typically under perform, limiting success and the life you want to live. It dampens your ability to take action, creates missed opportunities, and is the single pattern of behavior I see in most entrepreneurs that if corrected would free up log jams of energy and potential. If you're a procrastinator you know in your bones that this is true, yet, it seems like an impossible habit to break.

Are You Selling Your L-Factor
This is my article from the new Summer eBook from Top Sales Experts International.Itfs 147 pages and includes articles from some of the foremost sales experts in the world. People like Dan Adams, Keith Rosen, Wendy Weiss , Nancy D. Solomon, Joanne Black, Jonthan Farrington, Paul McCord , Cindy King and Kelly Robertson to name but a few.

Keys to Effective Leadership in Business
Leadership is lifting a person's vision to higher sights, the raising of a person's performance to a higher standard, the building of a personality beyond its normal limitations. It is not magnetic personality, that can just as well be a glib tongue. Leadership is getting someone to do what they don't want to do, to achieve what they want to achieve. It is about making other leaders and not followers. This is not a new concept in the world of business and politics. Even John Quincy Adams stated, "If your actions inspire others to dream more, learn more, do more and become more, you are a leader."

Problems of Growth
When an organisation needs more money, the issue is a little more complex than sometimes is realised. In this article, Douglas Long suggests some leadership questions to accompany the management task of keeping the business viable.
Business Leadership Dilemma: Can the Dark Side of Employee Behavior Be Tamed?
This year is the 50th anniversary of one of the most important books in the field of leadership practices. When Douglas McGregor asked us to look at basic beliefs about the workforce he got the conversation rolling. "The Human Side of Enterprise" is a classic, one to be on all leadership development lists. Are employees lazy and self-centered, needing strong directives and lots of watching (theory X)? Or, are they inherently meant to blossom and all they need is to be given sunshine and room to bloom and grow (theory Y)?

Why Smart Managers Master the Art of Listening Well
Many companies that talk passionately about being market-driven and customer-focused are overlooking one crucial ingredient - the ability to listen well. John McDonnell, chairman and chief executive of aircraft manufacturer McDonnell Douglas Corp. of St. Louis, summed up the problem: "We did not always listen to what our customers had to say before telling them what they wanted."
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