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5 Ways to Lose Friends and Influence People
It's always amazing how some people just naturally connect, while others seem to be experts at driving others away. Here are 5 principles to keep in mind when working on building your relationships.

Business Planning: A 2:1 Return on Investment
Let me take you back a few years to my government days, when I was head of the Corporate Development team within Treasury. One of the areas my team looked after was Strategic and Business Planning for the department and all of the little units within the department. Now at that time Treasury was renowned for its planning. They loved having other departments take time to plan their strategies, projects and priorities. They created massive guideline manuals that made the Yellow Pages look like a weekly women's magazine so people knew EXACTLY how to plan. They had whole teams of people scrutinizing the details in each department's plans.

Are You An Educated Derelict?
I attended a Personal Mastery Program recently and there were many other people there, who like myself attend seminars and conferences to gain more knowledge so they too can improve their lives. However, it's not the knowledge that makes the difference, it's the application of that knowledge. Are you one of those people who regularly attends events to learn more, get all hyped up and excited on the actual day, write a book full of notes and proclaim to everyone in earshot that "this is it! I have found the magic pill that will transform my business and my life"?

I Want To Think About It
When customers tell you they want to think about it, they are really telling you they either have an unspoken objection or they are not convinced that you or your product and service is right for them.

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Lesson #4: Leadership Means More than Just Being Loud
Around the Kodak offices, Eastman was known for one thing. It was not his innovative mind or his drive, nor was it his passion for photography. What Eastman’s staff new about him was that he swore – a lot. Whenever something went wrong, anyone within earshot could hear Eastman’s infamous blue streak.

Are You An Educated Derelict?
I attended a Personal Mastery Program recently and there were many other people there, who like myself attend seminars and conferences to gain more knowledge so they too can improve their lives. However, it's not the knowledge that makes the difference, it's the application of that knowledge. Are you one of those people who regularly attends events to learn more, get all hyped up and excited on the actual day, write a book full of notes and proclaim to everyone in earshot that "this is it! I have found the magic pill that will transform my business and my life"?

Entrepreneurs as Coaches
I was at a client's company last week and heard a brief hallway conversation as I was waiting for my lunch appointment. The gist of what was said sounded like two people in a war torn country. "I bought lots of canned goods that were on sale just in case I lose my job" said person one. The response was "Yeah, I know what you mean; I just went to the thrift store to get my kids spring clothes because I am afraid to spend too much money." This went back and forth until they were out of earshot.

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