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effective communication Tagged Articles
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"I Just Want to Explain" - Explaining as a Form of Control
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| What happens when you try to explain yourself to someone who is attacking and blaming? Does it EVER work? Discover how else to communicate. |
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Communication that Works with Aging Parent or Older Clients
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| Do you want to open the lines of communication with your parents? Do you sell products or services to seniors and want the most effective communication possible? |
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The Valuable Management Benefits Of Effective Communication
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| Communication skills are vital in the way we lead and live our lives. The workplace needs effective communication too - and the rewards can be stunning... |
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Do Not Abuse Voicemail
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| Many of us have to deal with voicemail throughout the day. We are receiving voicemails from companies or individuals who are unclear in how they sound or what they want, and that adds frustration to our day. Then we also need to leave others messages, and if we are not prepared we too can end up frustrating people. Here is some practical guidance on not abusing voicemail. |
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The 7Cs of Effective Communication
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| When we are communicating face to face, over the phone or even through email, we must remember to reduce our chances of mis-communication by incorporating these seven fundamentals of effective communication. |
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Ways to empower your communication
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| So what better way to start learning to be an effective communication is to know the very person closest to you: yourself. |
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Conflict, Politics and Back-stabbing, in and out of Meetings
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| • Do you have conflict in your meetings?
• Are there people in your workplace who are in conflict?
• Are there people in your workplace who back-stab or undermine each other?
• Is this all being done in the name of politics?
In this article we will explore a common situation in many organizations and how your behaviour in and out of meetings can be used to solve this problem.
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Most Companies Get Leadership Wrong
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| Most companies take a good approach to developing leaders, but generally miss the point. There's a lot of emphasis placed on good decision making, effective communication, and team building. And all those are important, but don't address what matters most. |
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June is Time to Polish What You Say Before You Speak
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| There are 84,600 seconds in a day. Yet, it takes only 10 or fewer to make a first impression.
June is National Effective Communication month and a perfect time to make sure your image is "saying" professional things about you.
Image - a combination of appearance and behavior - is the basis for the unconscious and conscious decisions people make about you before you ever engage in a conversation. You speak volumes before you open your mouth. It's crucial to know what you 'say' in meetings, job interviews and when you are presenting whether your audience is one or one thousand. Your image could make the difference between getting the job, the sale or the promotion ... or not.
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Trigger their curiosity
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| Most people don't like advertising. And most people won't make the effort to open their email solicitation if they think they are getting an advertising message-unless they are sincerely interested in buying something that the advertisement offers. |
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Leaders Are Communicators
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| There is an old saying, “That which can be misunderstood will be misunderstood.” This resolution, passed by the Board of Councilmen in Canton, Mississippi, in the mid-1800s brings that into focus. “Number one: Resolved by this Council that we build a new jail. Number two: Resolved that the new jail be built out of the materials of the old jail. Resolved that the old jail be used until the new jail is finished.” |
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What I Learned About Leadership as an ANC Commissioner
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| Recently, I got a lot out of a a conversation at the supermarket about my leadership skills. |
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The 3P's of Effective Communication
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| Sometimes we forget the simple rules in life. Sometimes though, simple is best. This article provides a straight-forward formula to always have in the back of your mind whenever you are talking face to face, over the phone or via email. The 3P's are the keys to true communication. Use them every day and at all times, especially in the workplace! |
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Internal Wiki / facebook / twitter
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| Undoubtedly, easy and effective communication has a major role to play in getting the right message across various levels of organization. If you are looking for an easier way of communication with your friends or even within your family tree, it is a wonderful Idea to initiate your own facebook / wiki / or your own style of social networking site. This keeps you well connected and bonds get stronger with knowing your own people better. It is not difficult to start one for your own family or organization. However, while trying to implement the same for a small organization run by students, one major issue that came up was about continuous contribution so that the purpose is not defeated and the buzz doesn't fade with time. I am posting my research inferences, which may help you too. |
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How to Use Humor in Marketing
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| Humor is a universal language for effective communication and hence widely used in marketing. This article focuses on the appealing aspect of humor in marketing as well as the pitfalls to watch for.
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Speaking Your Truth When it's Hard
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| How often to you withhold your truth from someone important to you because you are afraid of their anger? Discover what caring about yourself looks like in this situation. |
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Tools for Effective Communication in Sales
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| Using the appropriate words is critical to effective communication. Think carefully about your audience and what they are interested in. It is important to ascertain how your market generally gets to know about a product or service such as yours...... |
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Four Essentials of Effective Communication
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| Learning how to communicate effectively is crucial to the survival of your business; unfortunately there’s no other way to cut it. If you approach people too casually, don’t take the time to communicate clear information, or don’t appear cordial, you are risking the success of your business. This article contains four essential tips along with action steps to ensure effective communication. |
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7 Steps to Effective Communication that Gets Results
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| Communication is everything in business and in all of our relationships. In order to enjoy an agreeable business and personal discussion, the communication level has to be excellent. Review these seven steps to effective communication so you can achieve the results you want. |
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Online Networking and the Workplace
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| In today’s world of fast technology, organizations face the task of how to handle the online social networking craze headlined by popular sites such as MySpace, Facebook, Twitter, and LinkedIn. In this edition of Astronology, we take a look into the online social networking phenomena and its impact on the workplace. |
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Culture and Communication
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| Selling and servicing across cultures is more common now than it has ever been. And as more and more of us come across international sales opportunities I thought it would be worth while looking at some of the challenges we may come across when trying to communicate effectively cross culturally in sales or other business areas.
In many of the articles I have written I advocate for open, honest, trust based relationships. And I still do, however being a direct, no-nonsense, tell-it-like-it-is person that is what I value most. Therefore, by contrast, I can often find indirect, seemingly non-committal, indecisive communication a real chore. ‘Just get to the point’ I hear myself say. Or ‘are you just saying “yes” to just be nice or do you really want to go ahead?” Aaggh.
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The Art of Communicating
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| There are several basic skills that you need to acquire in order to improve your interpersonal communication skills. Effective communication is an essential part in our everyday lives. In this seminar you will be introduced to the basic interpersonal skills, which in turn will help you achieve more effective personal communication skills. The importance of each skill will be identified through a series of exercises that will be presented. |
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Clarity, Commitment and Consistency Create Effective Communication
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| Effective communication is an ongoing challenge. Possibly by employing clarity, commitment and consistency can help improve communication. |
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10 Ways To Empower Your Communication In Business
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| "A Piece of Blarney Stone" 10 ways to empower your communication
The Blarney Stone is a historical stone, or actually part of the Blarney Castle in Ireland where it was believed that kissing the stone can grant you the gift of gab. Yeah, it seems strange in this day and age, but who are we to question tradition? It's not like I'm saying that Santa Claus doesn't exist (OOPS!).
There is so much to know about conversation that anyone, even I, could ever realize. You can go though watching talk shows; radio programs; clubs dedicated to public speaking; ordinary conversations; certain rules still apply when it comes to interaction through words. It may sound tedious, I know, but even though it's your mouth that's doing the work, your brain works twice as hard to churn out a lot of things you know. |
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The Power of Effective Communication
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| Successful communication enables people to interact more effectively with others in all areas of their relationships, both professional and personal. |
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Five Essential Steps for Creating a Coaching Culture
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| How can you create a workplace where people are leaderful, impactful and work together in collaborative and innovative ways?
It’s easier than you might think for it does not require huge funds, nor more rules or regulations or meetings. Organizations that have invested time and energy into providing a coaching structure that promotes individual and organizational growth report significantly reduced staff turnovers, increased productivity, greater happiness and satisfaction at work.
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How Effective Communication Is Influenced by Perceptions within the Sales Process
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| Ever wondered why you had a failure to effectively communicate your sales message? Read a short story about Forest Gump and how he and St. Peter had a similar challenge. |
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Effective Communication, Presentation Skills Are Stifled By PowerPoint
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| Every time I sit through a PowerPoint presentation, my distaste for this domineering technology grows. The speaker interrupts eye contact repeatedly, most of us more than one table back from the screen can't make out much of the lettering, and the give-and-take that should enliven any such presentation takes another nosedive -- offering nothing but the illusion of coherence. It's technology as a crutch, standing in poorly for the good old-fashioned display of public speaking skills that we have within us. It's business communication gone awry.
We can all interact with an audience directly and demonstrate our presentation skills in well-prepared fashion. Well-prepared means a presentation that you've laid out in logical form, as if writing an email to an intelligent friend or associate. Rehearse it in front of a mirror. Be yourself. |
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Writing Skills, Media Training Are The Key To Effective Communication
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| Writing skills aimed at effective business communication must take account of the busy reader, meaning that brevity and clarity go hand in hand. Write to edify. Otherwise, when it comes to effective communication in the professional working world, the only one impressed by your ponderous writing will be you. And if you want to turn a media encounter into a plus, it helps to understand what motivates reporters and their bosses. That's where media training comes in. |
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Writing Training, Business Communication Training, Presentation Skills Training And Instruction in Effective Communication
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| Writing or speaking in public, effective communication begins and ends with the "what" -- the content. Once writing training and presentation skills training help you gain confidence in that (and you will because you're an expert; otherwise, why would you be writing or speaking in the first place?), the "how" will begin to fall into place. To get there, you should take advantage of the fact that WRITING IS THINKING, learn to FOCUS ON YOUR READER OR AUDIENCE and EDIT YOURSELF SCRUPULOUSLY (quality control).
Also, no matter how casually you may approach emails, that form of business communication is ubiquitous and requires the same writing skills as hard-copy memos or reports or letters. So the same three foundations of effective communication should apply when you start tapping away at the keyboard.
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Interview Questions To Find The Peak Performing Sales Rep.
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| Use an interviewing process to narrow the field of candidates from 100 down to 4, but ask this one question to identify the candidate that will most likely become one of your peak performing sales people. |
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Why should anyone follow you
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| What is the value of YOUR leadership? Leadership is the most precious commodity known to man! In fact society is so starved for leadership and someone/thing to follow right now, you could light yourself on fire and run down the street and people would follow you in droves! |
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Fighting for Superstars
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| It's superstars who make the critical difference in your company's performance. Everyone wants the superstars, and you have to fight for them - both the ones you have and the ones you want. Winning takes a multi-faceted approach that includes building a healthy culture and involves everyone in the organization. |
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Personal Mastery And Effective Communication
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| Success is not only dependent on your own skill, proper attitude and effective communication are also important contributing factors. Personal and career mastery are can help a person a lot in improving their growth and development and succeed in a chosen field. Effective communication is not determined how well we speak in front of many people or how well we write documents, effective and good communication relies on how well people have understood us and how we expressed ourselves. |
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Interview Questions For Managing Consultants
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| To help you prepare for your Management Consultant Interview, here are some typical questions you can expect to hear…
Behaviour/Skill: Decisiveness
Definition: Takes personal responsibility for decisions having considered both the short and long term implications |
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Check Your Ego at the Door!
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| Why do people do one thing when they profess to believe another? Here are four reasons/solutions when it comes to checking egos. |
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How to manage your way through an Economic Downturn
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| Challenging economic downturns expose floors in most businesses and organisations which will include some of your people, and in turn will have an adverse effect on the overall performance of the company. Staff can become despondent, de-motivated and unsure of their future which will eventually affect customer service, quality, efficiencies and production.
To be successful you will need to manage your people better than ever before, retain your top performers and where a vacancy exists utilise only the most robust recruitment processes to identify a candidate that can bring talent and where possible portable assets with them.
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Startup Principles for Success
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| Behind most great entrepreneur success stories is a long list of mistakes! Unfortunately, for every success story you see, there is an even longer list of failure stories with mistakes that you don’t see. But rather than dwell on the failures, I’ve tried to extract a list of principles that embody the successes. |
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Communicating for Results
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| Have you ever felt that no matter how much you "communicate" nothing is getting done? You are saying the same thing over and over. No one seems to get it.
How do you get your message to "stick"? |
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Win More Sales by Returning to these 5 Basics with Flawless Execution
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| As a sales professional, would you like to win more sales? Have you attended seminars, reads tens of sales books and yet your goal to increase sales is still not realized or where you believe it should be given all of your efforts? Maybe it is time to return to the basics with flawless execution. |
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How Management’s Promotion Policies May Create Super Failures
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| Have you considered how promotion policies, such as promoting from within, could be setting employees up to fail? |
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OVERCOMING THE OBSTACLES TO EFFECTIVE COMMUNICATION
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| Effective communication happens when we take the time to become aware of differences, which are barriers to communication, and work to overcome them. That process starts with self awareness, particularly an awareness of our own communication preferences. |
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Create Business Rapport in an Instant
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| Rapport usually happens at a level that we are unaware of so people will say that they had a gut instinct or a feeling to describe having a good or bad rapport with another person. Statements such as ” I had a good feeling about her” or ” There was something just not right about him” will be used to describe communications such as interviews or sales meetings. |
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10 Commandments of Leadership-Communication
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| Communication is a tricky combination of art and science. In it’s basic form, communication is the flow of information between humans. The last part about being a human phenomenon is important to remember. Communication is a human connectivity that is critical to the leadership role because it enjoins people in a unique and personal way to the tasks and mission of an organization. It also relates directly to the personal nature of leadership and the connection point of why people will follow a leader. To have people to want to follow, the leader must communicate with them. |
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10 Tips for Managing Change Effectively
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| Implementing sustainable change can be quite a challenge. By involving people effectively in the changes being made, the changes you are implementing are much more likely to succeed ... and last. These tips tell you how. |
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QA with a Story Guru Jon Hansen A Storied Career Interview
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| “I’m delighted to present the fourth installment in this series of interviews with some of the gurus of both performance and applied storytelling. This interview is with “Cousin” Jon Hansen (actually no relation as far as I know). I “met” Jon through this Blog. He uses storytelling in the procurement sector. Read more about him in the links below his photo.”
From A Storied Career Interview series (By Dr. Kathy Hansen |
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Small Business Change Management
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| Change is an ever-present component of small business ownership. The ability for small business owners to effectively manage change lays the groundwork for growth and helps build the foundation for the development of a positive corporate culture. What can small business owners do to make themselves better change leaders? What are the most important factors to consider when managing change? |
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The Art of Communication
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| "Effective communication needs to be built around this simple foundation and realisation: communication is a dialogue, not a monologue. In fact, communication is more concerned with a dual listening process."
Dr. Heinz Goldmann |
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Communicating Success: Shut Down the Gossip Factory and Get the Right Information to the Right People
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| Communication is key. If you ask employees to name an area that could be improved in their organization, they will always say there isn't enough communication. You can never communicate enough to employees.
But what kind of information do they need? How do you communicate that information in the best way? How do you improve communication to prevent gossip and small problems from transforming into morale-crushing nightmares?
In this article, we discuss the importance of effective communication. |
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Shattering the Rules of Public Speaking
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| Take your presentations from stiff and uncomfortable to fluid and relaxed! |
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6 Smoking Ways To Keep Affiliates Motivated
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| In an ideal world all net marketers would have top performing affiliates who poured in traffic and created sales. However, we don't live in that world. A merchant is lucky to have one affiliate who is constantly motivated and selling. The rest may never make a sale and, after a month of trying, will lose the ambition to keep pressing forward. |
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The Evolutionary Language of Business Coaching
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| Following 16 successful years as a sales executive in Corporate America, I transitioned into a new role as a Life and Business Coach.
At the end of my second year of training, I realized I had learned a whole new way to communicate and relate with other people. |
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Communicating for Success!
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| Exceptional communication skills are a definite must have to be successful in any enterprise.
How well do you communicate?? |
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How to Strengthen Your Organizational Communication Practice
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| With these six easy steps, you can guarantee that your organization will have the best communication practices possible. |
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When The Leader Speaks...
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| When great leaders speak, things happen! People become engaged. Teams gel. Customers are served. Problems are solved and products are invented. Such is the power of a leader’s communication. So important is communication that it is difficult to find a leadership text that does not devote a significant portion of its pages to the topic. Unfortunately, most such works present communication as simply another important leadership competency up there with project management and strategic thinking. Communication is not a leadership competency; it is your leadership. Leadership and communication are synonymous; virtually all of one’s leadership is manifest through communication. As James C. Humes wrote: “Every time you speak, you are auditioning for leadership.” |
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What to do When You Can't Communicate
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| Do you know a healthy way of behaving when you are stuck and unable to communicate with someone? Learn how in this article. |
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Are you ready for your game plan?
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| A 75 and 25 year old men were sitting on a bench watching a ball game. The younger one looks at the elder and with a pompous attitude, asks him the following:” I am 25, my generation built Apple air, IPods and PDA’s”. What did your generation build? The older man turns his head and with simplicity, replies:” I am 75, my generation built the Computers that helped you build the Apple Air, IPods and PDA’s”.! |
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Leading with Manners Positivity and Heroics
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| Using basic rituals and principles to enhance productivity, this article touches on some of the key points leaders need to hit to be successful. |
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MANAGING YOUR IMAGE - Power is Perception
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| Who sees you and what do they see?
Make your image work for you. |
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Is Your knowledge an Obstacle to Selling More?
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| Examine whether or not your knowledge blurs the clarity and effect of your marketing.
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Reading Body Language Is A Strategic Communications Tool
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| Reading body language is a strategic communications tool, which can be a very powerful tool for you and your business. Effective communication involves much more than saying the right words. Your communications are conveyed through emotions and body language and these two elements play a very vital role in getting your message across. As a matter of fact, your body language may often say more than your words because it reveals a lot about what you're feeling and thinking as of the moment. Experience has shown people who are transparent can get themselves in trouble, as there are some obvious ways to determine if people are lying. Knowing how to read a person's emotions based on his or her body language and gestures is very important for effective communications and makes you more effective as a communicator, negotiator and thinker. |
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4 Questions to Listen to Others, Respect their Ideas and Settle a Client Conflict Quickly
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| Are you struggling to listen and respect ideas and opinions of others? If you find yourself having a difficult time settling a conflict, especially with a client you can go from frustration to free flowing in 4 simple steps. These work particularly great if you're stuck in a sticky or difficult coaching situation or looking to clear up any "weird stuff" with customers and clients that might be floating around in your email box, office or business. |
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