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Using Balanced Scorecard
This tells how to use a Balanced Scorecard as a Performance measurement tool
Need a new idea? Ask your staff.
“You must continually find new ideas, strategies and techniques to increase your sales and profits. If you are not moving forward you are falling behind. There is no such thing as staying even in the selling business.” Who talks to your customers more than you do? Who knows what will most satisfy your customers? Who knows what will attract customers to your business? Your Staff!

Other employee suggestions Related Articles

Do It Again
Back in the days of FDR, Lever Brothers asked its employees for suggestions to improve the sales of their shampoo (a new product back then). One employee suggested they add one word at the end of the instructions on the label.

Ten Tips for Staying Connected
Many of my business clients tell me that what they missed most when they started their businesses was the camaraderie of an office setting. Small businesses often start with the owner as the only employee. To combat this sense of isolation here are some suggestions that allow you to connect and market at the same time
The Top Ten Hiring Mistakes
Hiring a new employee is something that professionals often postpone as long as possible. It takes time. They do not do it often so it is an uncomfortable process. Here is a list of the mistakes often made and some suggestions on how to do it better.
Employer successfully questions an employee’s medical certificate
In a recent case before the Federal Magistrates Court it was determined that the sacking of an employee for not attending work was lawful, despite the fact that the employee had a medical certificate which permitted the employee to not attend work.

Five Secrets to Becoming the Perfect Employee That Everyone Wants – Part One
With ever increasing deadlines, decreasing resources, and changing workplaces, sometimes it can be challenging to be a good employee, much less a perfect employee. The employee who can rise above the everyday problems and embrace challenges will be the person that every employer wants. The following are five secrets to being the perfect employee everyone wants.
Entrepreneurs - Do You Disagree With Your Boss And Want To Start Out On Your Own?
Do you have a problem with your existing boss and think that they will not listen? Have you made numerous, time tested, industry accepted suggestions, but cannot seem to get this person to make changes that would benefit the company? So do you want to distance yourself from this company and do it yourself? Set your own company up and do things your way? Here’s a few suggestions for you.
BOOK REVIEW: The Set-Up-To-Fail Syndrome: How Good Managers Cause Great People to Fail (By Jean-François Manzoni & Jean-Louis Barsoux, Harvard Business School Press, 2002, ISSBN #0-87584-949-0)
Totally unaware, managers can become complicit in the failure of an employee. Describes the negative self-fulfilling cycle where an employee's mistake or lapse begins to shape his/her manager's overall negative view of him/her. In turn, the manager starts treating the employee as if they fit that image of a poor performer. The employee lives up (down?) to those expectation and and the relationship spirals down and down. The book offers some suggestions for managers who see the situation in action and want to "crack the syndrome."
How To Avoid Caregiver Discrimination Claims
In April 2009, the Equal Employment Opportunity Commission ("EEOC") published its Best Practices to assist employers in complying with federal anti-discrimination laws as they relate to workers with caregiving responsibilities. The Best Practices are not binding on employers and do not make caregivers a newly protected category under federal law. Rather, these are suggestions from the EEOC to encourage employers to consider "the ways in which family-friendly workplace policies can improve workers' ability to balance caregiving responsibilities with work." The EEOC asserts that these recommendations may also benefit an employers' workers, customer-base and bottom line by improving employee retention, increasing profitability and reducing costs associated with high employee turnover.

Profit Growth Strategy # 11 For Virtual Assistants
Dozens of books have been written on the selection process for employees. The experts recommend a variety of tactics and strategies that ensure the prospective employee has the skills for the job and is the right fit for the culture of the organization. One less than stellar employee can damage the team. For a small entrepreneur, one bad employee could destroy the company’s reputation.
Why Real Leaders Pump Gas
Chief executives give great speeches on the importance of quality, leadership, teamwork, and employee participation. But in improving organization performance, as in golf, it's the follow-through that makes the difference. Consider the case of one Canadian company that had been "doing quality" for about two years. It followed the textbook perfectly. Trainers and facilitators delivered introductory workshops to the 1,500 employees. Enthusiasm and interest began to build as hundreds of suggestions poured in.
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