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Finding the Right Fit: A Leadership Selection Model for the Redesigned Organization
Over the past several years, companies across every industry have sought ways to improve profitability and service while decreasing costs. As labor expenses usually account for the single largest segment of the company's budget, downsizings are one of the first options that senior executives consider when trying to cut costs. By Kenneth R. Cohen, Ph.D.

Sales Training – Top Doublespeak Traps Salespeople Want to Avoid
Salespeople who focus on product knowledge training to the detriment of communication skills often fall into the trap of doublespeak. Here are the top four doublespeak traps to avoid.

Small Business Tips – Focus On The Results!
In this small business tips article we will be covering something that at first glance seems intuitive. In business results matter – if you don’t get results you don’t have a business. It amazes me the number of businesses who do things without stopping to work out if they are getting a result. So here are 5 areas where businesses commonly do things and don’t know if they are getting the right result

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You Call it Sales I Call it Service Lets Call the Whole Thing Off
The author dispells the notion that sales and service are separate functions, making the case that good service is all about growing the customer-company relationship by recognizing needs and meeting them. And in most instances, "growing" is a euphemism for "spending more," so selling really does become a service to the customer.

Leadership Coaching to Discover Your Talents and Strengths: Strategies for Leadership Development
Most of us have a poor sense of our talents and strengths. Throughout our education and careers, there is a lot of attention paid to our weaknesses. We are acutely aware of our faults and deficits, our "opportunities for development," or whatever euphemism is popular for naming them.

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