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Whada ya rates?
Please train your people in how to make proper, well intentioned business/sales phone calls - it's not difficult. A half day session in the ‘how to' will get you started, followed by some pithy little sessions with your team on a regular basis to share what's working well, etc. I know I sound like June Dally-Watkins (famous deportment teacher) but as the saying goes ‘You never get a second chance to make a good first impression'. Good manners, grace, and courtesy go a long way.

Did an Anti-North American Sentiment and Arrogance Undermine Andersson's Tenure at GM?
On the August 11th PI Window on Business Show I spoke with three time honoree as a Supply and Demand Chain Executive's "Pros To Know," and co-author of the book "Transform Your Supply Chain" Bill Michels, regarding General Motor's precipitous fall in relation to their supply chain strategy.

Spend Analysis versus Spend Intelligence: More Than a Semantical Difference
I believe the phrase "spend intelligence" to be misleading. To me, it sounds like a new take or sub-segment of business intelligence software applications which offer analytics and dashboard capabilities and sit on top of existing systems of record. The problem is that spend visibility and analytics is much more complex, requiring data cleansing, rationalization, classification and other efforts which go far beyond what is needed to gain insight into basic HR, financials, IT and other internal information, which fall cleanly in to the BI camp.

Count your chickens
Everyone I am speaking to, at least, are aware they are working in a softening market. Some businesses of course are counter cyclical, meaning they can make money in these tougher times i.e. outplacement firms for all the obvious reasons, but they are more the exception. If you market is softer or heading or a down turn it doesn't have to be all gloom and doom. It's true now you have to earn your real money through proactive sales practices. So with on the agenda, one of my clients in regional Australia kindly sent me a great article on "The three basic sales strategies in a softening market".

How Abraham Lincoln Used an Ancient Achievement Principle
Abraham Lincoln believed in a principle long taught by great religious leaders. In a new book--LINCOLN SPEAKS TO LEADERS--the authors show how this principle can be used by leaders today.

A Moment to Change
Trees grow up through their branches, down through their roots and grow wider with each passing year. As growth occurs, trees eventually shed their protective bark to make way for growth. Humans are the same way. Just as trees need bark as a protective shield while growth occurs, we as humans need boundaries to defend our vulnerabilities as our potential unfolds… but our ongoing growth depends on our ability to shed this “bark” of protection when it is no longer needed. In some cases, an inability to shed this bark will constrict our ability to realize our full potential.

Is Six Sigma Still Relevant in a Dynamically Changing World
The following is the overview of a just released white paper on Six Sigma, Lean and Integrated Enterprise Excellence with a corresponding link to download the paper itself (as the work was funded there is no charge to obtain the paper). I am certain that it will inspire a spirited debate - and that of course is beneficial to everyone.

Foundations Of Sand: Why Ecademy Has A Decided Advantage As The Social Network Market Leader (Ecademy Profile)
“The social network community is on the verge of a monumental shift in which many of the networks that are in existence today will not be around tomorrow. By evolving beyond their technological origins, the core survivors will avoid the fate of the early lights, who like SixDegrees.com are destined to fade into historic insignifigance in much the same manner that CP/M ceded to the DOS platform in the early days of the personal computer.” From The White Paper “The Unsociable Business of Social Networks” (By Jon Hansen, Release Date January 2009)

If your company has a supply chain project, who are the top 5 companies you would call?
If your company has a supply chain project involving network analysis, implementing new technologies in a warehouse or strategically planning growth for the next five years, who are the top five companies you would call to help you with this and why? Drew, Director at Forte Consultants, Cincinnati, U.S.

Member Question Regarding Ariba Experience
Member Question: Does anyone have any experience with a company called Ariba and their ability to do spend analysis for a procurement group? Question Submitted By: Patrick Program Manager United States

How does policy either motivate or undermine employee performance?
In an excerpt from a November 20th post in the Procurement Insights Blog titled "How Leadership Repeatedly Under-Mines Their Most Valuable Procurement Asset" (see below), I discussed the impact that current procurement policies and environments have on purchasing professionals within their respective organizations.

What is the next Hot module coming up in SAP?
Member Question: What is the next Hot module coming up in SAP I am in the field of SAP for the past 4 years in the technical field focussed more on conversion, I want to move to functional area and want to know what is the emerging Hot module in SAP which holds promise in the market.

How do you create corporate values?
How should the corporate values be created? Where do they come from? Can the brands a company has have their own values? Can these extend the corporate core values? Where do the brand values come from? Pasi, Sales and Marketing Executive Finland

Do you practice "Business @ The Speed of Thought?"
Member Question: Almost 10 years ago, Bill Gates of Microsoft wrote a book titled "Business @ The Speed of Thought" where he laid out his vision for how organizations should utilize technology to become more responsive, adaptive, agile, etc. Specifically he drew an analogy between an organization's IT infrastructure and living beings Autonomic Nervous System. Now, reading this book over again, I'm struck by a perception that even now most organizations still do not have the level of IT integration that Gates speaks of. So my question(s) to you is this: Does your enterprise / organization have real-time reporting and notification of all important data?

Dangerous Supply Chain Myths (Part 3)
Segment 3 – Multiple Supply Chain Networks: An Issue of Timing versus Concept Validity? Multiple Supply Networks The tail of the supply chain needs to be tailored to each developing market and this will require domestic partners to help execute fulfillment and delivery. In addition, good risk mitigation requires flexibility and diversity in your supply chain and supporting networks.

What if They Don’t Buy?
This post I am writing in response to the story about the UK Soil Association’s decision to increase barriers to airfreight produce imports from other countries. When I read this story my heart became heavy for the Kenyan and Ghanaian farmers who will likely lose income and might ultimately be forced to sell or reorganize their farms; as a result of the harsh new standards imposed upon agricultural products flown into the UK from abroad.

Other excerpt from Related Articles

FREE RESOURCES TO TURN DATA INTO DOLLARS
Excerpt: Finding new business can be a snap, if you know where to look and what to do with the information you find. Using the telephone along with publicly available information, you can turn data into dollars.

HOW TO IMPROVE YOUR LISTENING SKILLS
Excerpt: Clear your desk and prepare yourself for each call by having everything you need within reach or eyesight. To maximize each call, use a headset, lean slightly forward while sitting in your chair and minimize or remove all distractions around you. Think of yourself as a sponge. Give your full attention to what is being said by the contact. Listen closely to not only what is being said, and how it is being said.

TURNING DATA TO DOLLARS FROM THE INFORMATION OPERATOR
Excerpt: When calling 1-(Area Code)- 555-1212 for long distance or 411 for local information assistance, before you are transferred into the "here's your number" recording, ask the operator to stop and please help you. Since you are entitled to two phone numbers and at least one address, you can best maximize the value of this simple call by politely asking for as much free information as possible.

Why Swim with Sharks When You Can Swim with Dolphins
Excerpt from “The Wealthy Spirit” By Chellie Campbell

You Are Unique - Market It
Excerpt from “The Wealthy Spirit: Daily Affirmations for Financial Stress Reduction” By Chellie Campbell

Happy About Joint Venturing
The following article is an exclusive excerpt from "Happy About Joint Venturing" by Valerie Orsoni.

The Company You Keep . . .
As the release date for my new book in which I examine "The Unsociable Business of Social Networks" through the vantage point of the So Act Network quickly approaches, I thought that I would provide you with a brief excerpt from Chapter 5 titled "The Company You Keep . . ."

Get the Real Story on Networking Groups
Overcome the self-imposed roadblocks holding you back from networking success. The following article is an edited excerpt from Networking Like a Pro, by Ivan Misner with David Alexander and Brian Hilliard, now available from Entrepreneur Press.

“Nobody listens to me!”
This is one of the most common complaints you will hear from employees. It occurred to me that what they are really saying is simply “acknowledge” me. The following excerpt from our new book, Cracking the Code to Leadership on acknowledging may help you listen and acknowledge more effectively.

How Does Blowing Stuff Up and Crashing Things Change Your Philosophy?
Great discussion of science, creativity, and error with the Mythbusters’ duo in the latest issue of Forbes’s Emerging Tech report (paid subs only). Here is an excerpt on how, after years of blowing stuff up and crashing things, they’ve changed. Answer: Cars and gases.

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