Like this article? PLEASE +1 it! Evan Signature
Evan Carmichael Top Header about About Home Profiles articles Tools forums inspirational quotes About facebook Twitter YouTube Blog

exchange policies Tagged Articles



Keeping Customers when Things Go Wrong - Five keys to turning upset customers into fans
When attempting to resolve customer complaints, most business owners and managers believe the myth that money back guarantees and/or exchange policies will fix the problem. In reality, money back guarantees and exchanges may fix the problem, but they do nothing to fix the relationship. Policies don't fix relationships -- people do. To create true customer loyalty then, front-line employees need to be equipped with tools for repairing both the problem and the relationship.

Other exchange policies Related Articles

Understanding the Role of Mentor
Mentoring is different from coaching. Business-mentoring is different from executive-coaching. Separating the two allow for mentoring ot be a 'step-up' to a higher level of knowledge exchange. Really robust experiential exchange is the realm of mentors.

Keeping Customers when Things Go Wrong - Five keys to turning upset customers into fans
When attempting to resolve customer complaints, most business owners and managers believe the myth that money back guarantees and/or exchange policies will fix the problem. In reality, money back guarantees and exchanges may fix the problem, but they do nothing to fix the relationship. Policies don't fix relationships -- people do. To create true customer loyalty then, front-line employees need to be equipped with tools for repairing both the problem and the relationship.
Why Hosted Exchange Makes Sense for Small Businesses
A Microsoft Exchange solution is rapidly becoming a must-have for any business, allowing easy communication and collaboration. But smaller businesses hit a roadblock when they see the costs of having an in-house exchange server. If you own a small business that could benefit from increased efficiency and workforce productivity, Hosted Exchange may be the perfect solution.
Policy
Productivity can be improved anywhere, including the board room. Basic policies set in place the mechanisms that control costs up and down the P&L and balance sheet. Be sure those policies serve the organization, and not vice versa.

Job Exchange Programs- A Different Spin On Employee Development
A job exchange program works much like a foreign student exchange program. An employee basically switches to another group, department, city, or any other division in the company. There, the employee is "hosted" by the receiving office and gains exposure to the culture, employees, and clients of that office. It can be a situation where two employees truly "exchange" positions for a set period of time.
Michael Moore, Capitalism, and Dead Peasants Insurance
Michael Moore's new movie shines light on corporate insurance practices called Dead Peasants Policies. Learn more about those policies here.
Making Sense of Company Policies
Does your company have policies that are bad for you and for your customers? Here's one small example -- minimum size for credit card transactions -- that illustrates how certain ubiquitous, generally accepted policies can be counterproductive for everyone.

Employee Handbook Red Flags For Multi-State Employers
Basic checklist and breakdown of policies employers need to be aware of and how each state has its own policies set up. Employers need to know, understand and follow all the policies for each state they operate in. This article will make you aware of the different areas in HR and policy that are generally different by state.
Why ‘everybody lives by selling something’ is key to your success
‘Everybody lives by selling something’ seems to have allowed people to discuss an area that is fundamental to human relationships and communication, the principle of exchange. In our lives we are all exchanging things of value. Whether what we exchange is of value to others should be determined through effective communication, open dialogue, and trust. Taken to an organisation wide level, everybody in a company has an impact on how the business communicates with and engages in the principle of exchange with its customers, suppliers, the broader community, and each other. The legacy of silos in organisations, where departments distance themselves from each other, pitting their agenda against others to gain an upper hand, is the opposite of the principle ‘everybody lives by selling something’.

Personnel Policies and Procedures for Nonprofit Organizations
Every nonprofit organization should have personnel policies and procedures, in addition to its regular policies and procedures. Policies state what the organization believes in and supports, and reflect those laws they need to adhere to. Procedures are the steps or actions that need to be taken to support a specific policy. This article provides a list of personnel policies and procedures that all nonprofit organizations should have in place.

Featured Article

Bottom Footer



Newsletter

Get advice & tips from famous business
owners, new articles by entrepreneur
experts, my latest website updates, &
special sneak peaks at what's to come!
Name:
Email:
Popular Articles

Sales Courage and Resilience

What is an Adaptive Organization

Unspoken Yet Important Rules for Book Proposals
Suggestions

Email us your ideas on how to make our
website more valuable! Thank you Sharon
from Toronto Salsa Lessons / Classes for
your suggestions to make the newsletter
look like the website and profile younger
entrepreneurs like Jennifer Lopez.