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CONNECTING IS NOT ENOUGH: The Anatomy of a Referral (Part One)
This article originally appeared in The National Networker Growing a business without developing a flow of good quality referrals can be tough. Yet so many companies try to do so.
How To Branch Your Business
If you’re thinking of growing your business (or increasing its revenue), focus on your business structure first. I’m not referring to your internal business organization (e.g., marketing, sales, administration, development, customer service, etc.) – I’m referring to your external business conversations.

Coaching for Small Business Owners
Business coaching is a relatively new discipline. As a result, many small business owners are probably not aware of the coaching process and why they might consider coaching as a resource to fuel their business growth and personal leadership development. What benefits can a coach bring to you and your small business? Will a coach help you become more effective in the day to day management of your small business? What specific skills or experience should you look for in a business coach? How do you find a business coach?

Other external business Related Articles

Why Small Business Must Turn to PR
This seems to be the best way for small businesses to marshall those external audiences you need so badly if your business is to succeed.
Financing Corporate Growth in Ghana: The Role of the Stock Market
We examine how listed corporations in Ghana finance their growth and to what extent do they rely on external finance relative to internal finance. As companies expand through the acquisition of assets they have choices to make in how that growth is financed. Past earnings can be retained as a source of internal finance or be paid to shareholders as dividends. External sources of finance include both the issuance of new equity (external equity) and various debts instruments (external debt).
Public Sector Procurement Practice and the Principles of External Economies, Clustering and the Global Value Chain
Can the public sector effectively apply the principles of External Economies to its procurement practice? “External economies of scale (ES) occur outside of a firm, within an industry. Thus, when an industry’s scope of operations expands due to, for example, the creation of a better transportation network, resulting in a subsequent decrease in costs for a company working within that industry, external economies of scale are said to have been achieved. With external ES, all firms within the industry will benefit.” (What Are Economies of Scale? By Reem Heakal, January 2003)

Dangerous Supply Chain Myths (Part 4)
Segment 4 – Internal & External Collaboration: A Desire versus Skill! Internal & External Collaboration In order to extract the significant gains that collaboration can bring, companies will need to enable best-practice multi-lateral collaboration between supply partners, achieve integrated product development, and employ “customer of choice” positioning.

Dangerous Supply Chain Myths (Part 7)
Segment 7 – Enabling Technology: The Emergence of the Metaprise Enabling Technology Technology is the key in the supply chain organization of the future. The right technology will enable enterprise-wide supply management, external supply chain visibility, and internal and external collaboration.

Changing Gears
One thing is true; if you keep doing what you always have done you will keep getting the same results. Whether you are achieving what you want or not, it is always important to understand what is driving the present results. What is causing your current performance? What can be done to make it even better or eliminate any obstacles or distractions? Is the problem internal meaning is it your attitude or bad habit, or is it external or is it external such as money, other people etc. One thing is for sure, we choose the circumstances we find ourselves in, whether it be the work environment or relationships. The good thing is that when we acknowledge our power of choice, we also empower ourselves to change the situation.
Internal Customer Relationship Management
CRM is not just about maintaining databases, touching your external customers every so often, remembering their names, and upselling. It is so much more than that, and begins within the walls of your organization. If your internal CRM strateges are not up to snuff, chances are that your relationships with your external customers will suffer as a direct result. Learn how to enhance your internal customer service delivery plan so that the bottom line of your company stays healthy.
What You Think is What You Do (and Who You Are)
Most people when they want to figure things out or change what is going on in their lives tend to focus on the external…the doing. They say to themselves, “What do I need to be doing differently?” When the question should be, “How am I thinking about this situation?” Anything we do in the ‘external’ has its genesis in our brains…the internal. Whatever is happening outside of us in our lives is a reflection of what is going on inside of us…specifically, inside our brains. So if we want to change, we need to focus first on how we think about it…whatever it is. How are we connecting the dots and how can we build new hardwiring so that we can travel a different road to where we actually want to go instead of the old road that keeps dumping us off in the same place that isn’t working for us.

The PR Light Bulb: Generating the Best Ideas
When you own a small business, you always know what’s best. Decisions are on you. Operations are your kingdom. Customer service is your world. And PR, well that’s easy, right? Why would you need help? You know your business. The truth is; a little bit of external idea generation can go a long way.
The pros (and a few cons) of hiring independent business auditors
Professional auditors take confidentiality seriously, and help to ensure that proper agreements are in place both internally and externally as part of the audit process. While it may take a little time for the external auditor to get up to speed on your company, it is that very process, as the objective external auditor learns the workings of your business, that enables the auditor to see opportunities, risks, and solutions that may not be as easily viewed by people closer to your company.
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