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SOCIAL MEDIA: THE NEW GOLDEN AGE OF COMMUNICATING!
Is social media the new golden age of communicating or the end of the golden rules of etiquette?
The Magic Minute of Sales: Mind Reading your Clients and Prospects
What if you could read your prospects' and clients' minds? Well, you might not be able to do it with ESP, but you can listen to them for just one minute and know so much about how their mind works that you can tell them exactly what they need to hear so they do what you want to do. It's easy when you know how.
Your Elevator Speech: The Most Important Few Words in Your Business Life
When opportunity presents itself, those with a well-crafted "elevator speech" are in the best position to seize the moment.

The Karma of Connections
The ability to build rapport with customers and prospects is vitally important. Why? Because, if you have rapport with your customers, they are more likely to trust you, listen to you and communicate openly with you. This in turn enables you to interact more comfortably and work more effectively together. Rapport dramatically increases your chances of winning a sale. Additionally, Having rapport means that when there are tough issues to discuss, for example price increases, you can more easily find agreement and solutions and move on.

Word of Mouth
Word of mouth (WOM) is an elusive form of marketing that has the ability to either build or erode your small business brand. What are some of the characteristics of WOM as a communication medium that make it such a powerful marketing tool? What can you do to try to develop positive word of mouth for your small business?

Other face to face communication Related Articles

Sales Gorillas Carry The Biggest Sticks!
The sales process is face-to-face. It is one-on-one communication at its best, efficient, succinct, and persuasive. It is the correct psychological sequencing and presentation of thoughts and ideas carrying with it, action-oriented impact. It is the ‘how’ of saying something, rather than the ‘what’ we say, and is the essence of building a bonded connection between two strangers meeting for the first time.
Twelve Tips For Strategic Business Communications According To Your Strategic Thinking Business Coach
Have you ever thought about the millions, no lets make that billions, of communications that take place each day in the world of business? We have e-mail, IMs, cell phones, PDAs, iphones, direct face-to-face communications in meetings, and on and on and on. Communication is taking up more and more of our time as we conduct business. So, having said that, let me ask you if you believe we really are using our time and communication strategically? And are we really thinking strategically about the most effective forms of communication for each specific situation? Your Strategic Thinking Business Coach believes you gain a significant strategic advantage in your business when you think more and act more strategically with your business communications. Here are twelve (12) tips for strategic communications in your business.

The 7Cs of Effective Communication
When we are communicating face to face, over the phone or even through email, we must remember to reduce our chances of mis-communication by incorporating these seven fundamentals of effective communication.

The 3P's of Effective Communication
Sometimes we forget the simple rules in life. Sometimes though, simple is best. This article provides a straight-forward formula to always have in the back of your mind whenever you are talking face to face, over the phone or via email. The 3P's are the keys to true communication. Use them every day and at all times, especially in the workplace!
Understanding E-Body Language
Online communication is so much a part of everyday life that we normally take it for granted until the power goes out. Many of us view e-mail the same as face-to-face communication; we just type information as if we were chatting with someone in the lunchroom – potentially a big mistake. If you are like most leaders, you lived through the transition from a face to face world to a mostly online world with little training. That can lead to some problems that are unnecessary. In this article I describe some of the opportunities.
E-mail Tip #1 - Use the Right Mode of Communication
Most leaders communicate more through e-mail than face to face with their people. It is a common practice to view e-mail as just a natural progression of communication not much different from conversation. This is a huge mistake. There are many ways e-mail communication needs to be handled differently to get the intended message across. This first tip may sound like common knowledge. Unfortunately it is not common practice. This will be the case for all of the tips I will give.
E-mail Tip #2 - E-mail is Not a Conversation
Most leaders communicate more through e-mail than face to face with their people. It is a common practice to view e-mail as just a natural progression of communication not much different from conversation. This is a huge mistake. There are many ways e-mail communication needs to be handled differently to get the intended message across. Even though writing or reading an e-mail feels very much like having a conversation, it really is not. Many people fail to understand the ramifications of this observation.

E-Mail Tip #22 Use the Vernacular with Caution
E-mail is considered by some to be an informal form of communication where we can relax and use the same street language we use face to face. This is dangerous. This aricle shines some light on reasons to avoid this behavior.

Enhancing Your Business Language
What we say matters in communication. How we say it is just as important. According to Albert Mehrabian, 7 percent of face-to-face communication is words (language), and tone (38 percent). Over the telephone, words hold more weight because if we don’t understand the language used (foreign), then tone becomes irrelevant. Monotone languages (like Malay and English) are easier to learn, whereas multi-tone languages (Mandarin, for instance) is harder to master as there are four tones.
Online Training - A Platform for Leadership Development?
After 25 years of conducting face-to-face leadership training, one day I was introspecting on the new buzzword ‘Adaptive Leadership'. So I asked myself, "Am I an adaptive leader? With all the technological advances, am I hiding behind face-to-face training because it is in my comfort zone?"
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