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A Different Approach to Diversity Training
Lots of companies and organizations get bent out of shape when they try to develop diversity programs. This happens because everyone is focusing on the differences between people so much that they forget to look at the things we have in common.

What if We Brought in a Facilitator?
Suggests four meeting situations when it pays to use a facilitator, explains what a facilitator typically does and offers five criteria to use in selecting one.

Focus Group Best Practices
A focus group is a controlled group interview of a target audience demographic. The interview is often led by a facilitator who covers a set series of questions or topics. Benefits of focus group sessions include: increased customer satisfaction & brand perceptions, and informing product development decisions. Focus groups are a key component to an effective market research program. Generating qualitative feedback in this medium can be more insightful than standardized surveys.

The Facilitator's Role
Facilitation is one of the modern management skills. It requires a subtlety and sensitivity towards people that is just right for today's businesses. Learn 7 aspects of the facilitator's role in this article.

Conversational engagement versus static accessibility: sharing knowledge in the 21st century
Key points • Old mindsets must be set aside in favor of a more progressive view that is commensurate with the growing awareness that an organization’s purchasing team is not merely a functional extension of another department, but plays a critical strategic role in the emerging global enterprise. • This is not just limited to purchasing, as both CIOs and CFOs are going through a transformation that is based on a collaborative versus a siloed view of organizational duties and complacent relationships. • A key enabler for this change in outlook is the various social networks and mediums. But it is painfully apparent that the recognition of how social networks can and ultimately will influence both conversational insight and the purchasing function itself is lost on the majority of procurement professionals.

CREATING ONLINE MASTERMIND GROUPS 6 BASIC STEPS
If you want to create and run your own mastermind groups’ online, here are some six basic guidelines to help you get started:

The Art of Non-Doing Leadership
Managing people without doing things ourselves is a foreign concept to most people in the Western world. Here our tradition is one of managing by harnessing, directing, controlling, dominating, exploiting and using. However, this approach works less and less in today's world. Find out in this article just how powerful you can be by stepping back and doing nothing.

Business Planning: A 2:1 Return on Investment
Let me take you back a few years to my government days, when I was head of the Corporate Development team within Treasury. One of the areas my team looked after was Strategic and Business Planning for the department and all of the little units within the department. Now at that time Treasury was renowned for its planning. They loved having other departments take time to plan their strategies, projects and priorities. They created massive guideline manuals that made the Yellow Pages look like a weekly women's magazine so people knew EXACTLY how to plan. They had whole teams of people scrutinizing the details in each department's plans.

I want to know more about this franchise company than what is on their website so now what
In this article we are going to focus on investigating a franchise that has caught your attention. There is a significant amount of information on most web sites of franchisors these days. If you are serious about pursuing a franchise opportunity it is important that you have enough firsthand knowledge to make a decision based on facts and not emotion. This process will be the focus of this 6th article on our continuing series.

The Friend in the Room Who Can Help You Look Good
The little known secret of great facilitation.

Seven Steps to Think and Act Like a CEO not an Employee
As a business owner, you should be working “on” the business, not so much “in” the business. You should be focusing on your company’s purpose, direction, strategy, structure, systems, people, goals, and accountability processes.

Action and Speed Creates Results
Taking action with speed sets successful entrepreneurs apart from those that dawdle, and therefore stay in mediocrity. Small business owners and entrepreneurs have the edge in this regard. They can take action with speed, because they, unlike many larger organisations, can decide quickly and then move forward...

12 Deadly Mistakes To Avoid On Your Web Site According To Your Strategic Thinking Business Coach
Your web site is an extremely powerful tool for your business. Your Strategic Thinking Business Coach recommends that you use some strategic thinking when designing and updating your web site. Based upon personal observations, tips from associates, tips from various references, and tips from some advisors, there are some deadly mistakes one must avoid in designing and updating their web site. These mistakes can have a devastating impact on your mage with visitors to your web site. Your Strategic Thinking Business Coach is not a web site designer. However, he is a guide and a facilitator for clients and their actions, which sometimes include designing and updating their web site. In order to have an effective web site, there are some deadly mistakes you want to avoid. Here are twelve (12) of them.

Powerful Roles For Strategic Marketers According to Your Strategic Thinking Business Coach
A strategic marketer or business developer knows how to get to know prospects, listens to what the prospects say, hears what the prospects say and ensures that he or she understands what the prospect is saying. In today’s competitive business world, there is a real need for true strategic marketers and business developers. Too many marketers and business developers are of an old breed and they are using tired old non-strategic approaches to prospects. These “traditionalists” also are not recognizing new characteristics of prospects. Therefore, in my opinion, a new brand of strategic marketer and business developer is needed to be successful in the marketplace today. Your Strategic Thinking Business Coach offers the following perspective on these roles.

Rebranding Africa
The focus of this WorkSpace session changed to "Perceptions of Africa" under the direction of the facilitator, Peter Sullivan, Group Editor in Chief, Independent Newspapers, South Africa.

Hot Coals
Involved in an expensive developmental workshop, Chad volunteered first when the facilitator queried the group about their objectives. It was the morning session of a weekend event that a friend of mine was conducting, and she'd asked me to sit-in. So, on a Saturday morning when I'd normally be sleeping, I found myself listening to Chad's frustrations about his lack of success, his inflexible boss, and his difficult coworkers.

Networking for Results that Balance Your Give and Take
Networking can reap business rewards when your actions of give and take are balanced.

Resolving A Conflict Between Two Sales Staffs
How do you get two competing groups to work together as a team? Here is a case study of salespeople on the road and a telemarketing group within the same company that just discovered they were both talking to the same customers. How did anger and recrimination turn into cooperation and partnership?

Ten Powerful Benefits From Using A Professional Outside Facilitator According To Your Strategic Thinking Business Coach
When you plan an offsite meeting for strategic planning or other focused purposes, do you as the business owner or CEO/President run the meeting? Or do you have one of the management team members, like a vice president, run the meeting? Or do you use an “outsider” in the form of a professional certified facilitator? If you have not used an outside facilitator, you are probably missing some strategic benefits of doing that. Okay, so what are the powerful benefits of using an outside facilitator? Your Strategic Thinking Business Coach offers a list of ten (10) of the most powerful benefits from using a professional outside facilitator for your strategic planning and other focused purpose meetings.

Ten Powerful Benefits From Using A Professional Outside Facilitator According To Your Strategic Thinking Business Coach
When you plan an offsite meeting for strategic planning or other focused purposes, do you as the business owner or CEO/President run the meeting? Or do you have one of the management team members, like a vice president, run the meeting? Or do you use an “outsider” in the form of a professional certified facilitator? If you have not used an outside facilitator, you are probably missing some strategic benefits of doing that. Okay, so what are the powerful benefits of using an outside facilitator? Your Strategic Thinking Business Coach offers a list of ten (10) of the most powerful benefits from using a professional outside facilitator for your strategic planning and other focused purpose meetings.

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