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Should small businesses whine?
I bought some clothes from a merchant via Amazon. The company that I ordered from shipped the wrong item. I sent it back and was told it will take three or four weeks to process my return. A month!

7 Key Tactics For The Small Business Owner
For most folks, owning your own business is a dream come true. The freedom of being your own boss and succeeding to the best of your ability are facts of life for the small business owner.

What Does Good Service Mean… To You? To Your Customer?
Try this short experiment. It may be an eye opener for you, and you may get surprised: Have everyone in your organization write a 25 word explanation of “What is Good Service.” You may be surprised.

Other faster service Related Articles

3 Sickly Reasons Why Customers Resist You
Cute story and guess what - your customers are the same way. Some of them will take their time and resist your product or service - right to the very last minute. And THEN they act. Others will jump in much faster with reassurance.

Are you out of "touch"?
Touch screen computers may seem like a novelty, but tests have shown that clerks like to use them better and they contribute to faster transaction times and better customer service.

Just Do It!...Or… Maybe Not?
Just Do It! It sounds so right. It sounds so action-oriented. Do it, and do it fast. Do it now! Technology, especially communications technology drives us at a faster and faster pace. Are we more productive as a result? On the contrary. We provide some tips and best practices on how to regain control over our time and activities.

Cut Payroll without Losing Employees in a Service-Based Small Business
Just because sales are down or threatening to go down, doesn't mean there's less work. In fact, there may be even more work as you scramble to improve sales and develop faster and better service delivered more frugally. So how can we possibly cut payroll costs? Here are 9 ideas worth considering and implementing.

Creating YOUR Top 10 List To Help You Sell More Of Your…
What's on your top 10 List? How popular is your most popular product, service or idea? Help your client and customers make a faster decision and unload your excess inventory

Pitch More Faster Read Versus Listen
As part of our Do More Faster book tour, we’ve been having a pitch session each day called “Pitch More Faster.” During the hour, we hear four pitches that are five minute each and give direct feedback / suggestions on the pitch itself (not the content or the business, but the pitch.)

The Customer Can't Say Yes When You Are Talking
It doesn't matter if you are selling a product, a concept or yourself. If you are sales person trying to sell the product or service, a husband/wife trying to convince your spouse, or an employee trying to convince your boss. The sooner we learn to shut up and listen, the faster we will get to the outcome we are looking for?

Generating Interesting Web Content Fast For Your Small Business Marketing Activities
With internet marketing requiring content and ideas at a much faster pace than conventional marketing, developing effective, smart and faster content is the key to succeed. Here are some easy and effective tips on how to get it done.

Social Media Isn’t About Winning … It’s More Important Than That
Now that all the social media companies are either public or getting ready to go public we can tell you the truth...social media was formed to help folks sell stuff, make money! Yes we've heard some social media experts say it isn't about money but gee it's sorta, kinda important. Sure there's more like better, faster customer service, customer support. But that's just to: a) keep the product/service sold and b) make the customer happy so he/she will suggest friends, neighbors, others also buy the product/service. Companies know social media is important to them tomorrow they just can't quite figure out what their real ROI (return on investment) is.

Tap-n-Go is Good for Everyone But Consumers, Retailers
We just got back from holiday and discovered we had lost/misplaced a billfold we use solely on vacations. It had my scuba diving cards, really old family pictures, couple of hundred in it...nothing traumatic but still a pain. Telco folks have an answer for that turn your smartphone into a mobile wallet. We've "lost" more phones than we have billfolds. You can pick someone's pocket but can't sit across the street and hack it. But who is the mobile wallet going to benefit? Banks will get their money faster, mobile service folks will get a cut, stores buy new equipment that will be "temporarily" out of service, you can whip by the cashier faster to get back to your Facebook page or Twitter feed...whee!!!!

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