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Garber on Business: Shipping across the country -- or overseas
Moving items from point-A to point-B used to be a simple matter. Now you practically need a degree in logistics, and -- as they say on TV disclaimers -- "results may vary."

Getting Control of a Domain Name
Question: If someone has already registered a Domain Name that is similar to my business name or trade marks, is there is anything that I can do about it without having to take expensive Court action?

Other formal complaint Related Articles

“A Strategic View of Changing Customer Complaints Into Customer Compliments, From Your Strategic Thinking Business Coach”
When someone complains about their experience with your business, how do you view those complaints? How do you handle complaints? Do you encourage people to complain if they are not satisfied with your product or service? Do you have any type of procedure to handle complaints? Do you have any idea of the value of complaints? Did you know that 70% of dissatisfied customers will return if their complaint is resolved favorably? Did you know that 95% of dissatisfied customers will return if you resolve their complaint on the spot? Complaining customers are really a treasure. Remember, it takes six (6) times more effort to attract new customers than to retain existing customers. I developed a short list of action items that I believe will turn your complaints into compliments. These action items are:

1.0 Introduction: Microfinance in Africa - Experience and Lessons from Selected African Countries
Small enterprises and most of the poor population in sub-Saharan Africa have very limited access to deposit and credit facilities and other financial services provided by formal financial institutions. For example, in Ghana and Tanzania, only about 5–6 percent of the population has access to the banking sector. This lack of access to financial services from the formal financial system is quite striking, when one considers that in many African countries the poor represent the largest share of the population and that the informal sector is an important part of the economy.
Human Capital Formation by MNEs: Supporting Formal Education
While training is no doubt the major source of HRD activities undertaken by the MNEs, they can also contribute to the HRD of host developing countries by mobilising formal education. One of the MNEs that has invested substantially in formal education is Intel. They have invested in curriculum, educational equipment, infrastructure and technical support to almost all countries where they have production facilities, including Argentina, Brazil, Costa Rica, China, Malaysia, South Korea, India, Russia, Poland, Ireland and South Africa.
7.3.2 Training as a basic social service: Mainstreaming skills development for the poor
Redressing inequities and under-provision in the formal education system is of vital importance, both for achieving a more equitable allocation of jobs in the formal sector for women and other disadvantaged groups and, more widely, for sustained poverty reduction.

Why Are Strategic Alliances Important to Your Small Business
Global Edge defines a strategic alliance as a “collaborative agreement between two companies designed to achieve some strategic goal.” Traditionally, strategic alliances take place between larger companies and encompass formal arrangements such as “international licensing agreements, management contracts, and joint ventures” - but more and more small businesses are banding together in less formal ways to form strategic partnerships of their own. What are some of the benefits of forming small business strategic alliances? As a small business owner, how can you reach out to start conversations with potential allies and what should you look for in a strategic partner?

Diagnosing a Troubled Company – Part II ©
This article is Part II of a series of articles. It suggests a number of criteria to consider in reviewing a company's financial statements. It also addresses why it is important to properly handle a customer's complaint.
From Complaint to Raving Fans
One of the hallmarks of world-class customer service is how your company manages customer service failures. When a customer speaks up with a complaint, it's time to listen. Think of the complaint as a gift, and you will see it as an opportunity to learn rather than something to avoid or resist.
I am taking care of myself list!
One of the most common complaint I hear from people is they feel tired, overwhelmed or their life is somewhat chaotic.

Defeating a Motion to Dismiss a Franchise Case in Federal Court
A motion to dismiss a complaint in federal court is a relatively inexpensive method to terminate litigation against a defendant. It has the advantage of not revealing the strategy of the defendant’s case while putting the plaintiff in the position of losing his case at the very beginning of litigation. If the defendant loses his motion to dismiss the complaint, he has lost virtually nothing, while the loss of the motion by the plaintiff is devastating. While a motion to dismiss the case can be appealed, the better course of action is to prevail at the district court level. Therefore, a plaintiff must make all possible efforts to defeat this motion.
Dealing with the new economy
Plenty of complaint, lots of opportunity.
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