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Providing a Blueprint for Generational Leadership
Learn about succession planning and how to tap into the skill set of each generation

Other formative experiences Related Articles

Defining a Great Customer Experience
While consulting with a client of mine who was Vice President of Sales for a financial services company, I asked him what he believed his customers thought of his company and how they liked doing business with him. His answer was that his customers loved his company and their experiences were very positive. I then spoke to his sales people to learn more about their existing sales processes as well as other sales-related issues. The sales reps’ feelings were similar to their vice president, although not quite as over-confident and smug. Where they differed related to the fact that they did get some complaints from customers, but not enough for them to believe the customers had anything but excellent experiences with their company.

Building Trust in Your Business Relationships - 10 Steps
Trust is formative in how you do your business. Your people will reflect your behaviours with them and at the end of the day, your customers and clients will be on the receiving end of the values of your business or organisation. But, where to start. Here are some ideas...

Puppy Training for Salespeople?
Today’s sales training might take some lessons from how dogs learn new and acceptable behaviors. The early formative years are important, but it is still possible to teach an old dog new tricks.

Choose Your View
Our experiences are much less important than how we choose to think about them. The way we interpret our experiences shapes our beliefs about the past. Furthermore, our interpretations either limit or enable our future success. For example, a mission-critical project you are leading has “promotion” written all over it, but it bombs – it’s over budget, past its deadline… the works. How you choose to interpret those facts is where you can shape your future. Are you a failure, a poor leader who is maxed out and on her way out? Or, are you a great leader in the making who is learning some tough lessons that will help ensure success on the next project when your true colors will show? Facts are facts, but the view you take is your choice.

Forgiveness Technique
Adults with ADHD typically experience more criticism and “unpleasant” situations in their life than their non-ADHD peers. These experiences begin as a child, through teenage years and into adulthood. Not only are these experiences disagreeable at the time, but also the memories of these situations can still affect you years after it occurred. A memory can pop up into your mind while you are driving along, or in the supermarket line. What “Mrs. Smith” said about your Maths when you were eight years old, or the nasty comment Susy (your last, but only girlfriend) said about you.

10 Principles I've Learned in Life
My life has changed. In the past few years I’ve transitioned to someone who invests in others and I have people who actually seek my advice. I know that sounds egotistical (which would not be unusual for me), but I don’t mean it that way at all. It’s just that at almost 45 years of age, with a wealth of practical experience; including many negative experiences, I am at a mid-life stage where I have learned some things and, because I believe so strongly in sharing experiences, people sometimes seek out mine. Looking back over my life I now think often, “I wish I had known then what I know now”.

8 Ways To Know It's Time To Quit
Please understand. I’m not a quitter. I believe, however, that the times described above are not always to be viewed as negative experiences. Sometimes God uses the difficult experiences of life to draw us to Him and to open our eyes to the next opportunity He has for us. I would have never made some of the moves I’ve made in life that I know now were of God had it not been for my miserable situation at the time.

It’s Not Just Who You Know … It’s Who You Associate With!
I am always amazed when I see a couple who has been married for several years and they have adopted each others mannerisms and facial expressions. Sometimes it seems as though they underwent some crazy DNA experiment and were morphing into each other. It's not that difficult to understand how it happens when you think about it. We all share little sayings, inside jokes, private stories, and even similar philosophies on life. After all, your spouse is the person you spend the most time with. Well ... in most cases. :) These same traits, philosophies, and mannersims are transfered into our children as they are being brought up and maturing into adults. Although our children share our DNA and are predisposed to looking like us, there are many other characteristics they pick up from associating with us throughout their formative years.

Difference between being honest and opinionated
There is a difference with being an honest person and labeled as opinionated. There are many times that your opinions are important, useful, and helpful and I’m sure appreciated! Our opinions come from our own life experiences. Each person has their own individual perceptions, beliefs, cultural and religious experience and overall life experiences. And, we need to be open and respectful to another perspective. A few things for you to ask yourself are: 1. Why do you feel it’s necessary to share your opinions so frequently? 2. Do you respect others? 3. What is your intention when sharing? You may not be intentionally trying to upset anyone. Others may feel you are being opinionated when you add your opinions regularly on top of others. For example, if someone in your book club is sharing their thoughts about the book and you

Personal Improvement Planning Pathways and Pitfalls (Part Two)
Develop or join a network of colleagues who are as interested in personal learning and development as you are. This can be a powerful source of learning from other people's experiences. It's also a great place for you to reflect on your own experiences and articulate your improvement plans. For the past few years I've run ongoing executive development sessions with groups of managers in each one. They've proven to be powerful sources of learning and personal development for all of us involved in them.

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